Good friendly pleasant and efficient staff in the Reading branch. Seem to be doing fine if the amount of people in store on the day is anything to go by. Not many options to purchase music on the hig... Se mer
Företaget har svarat
Plats
Byt plats13 Holy Brook Walk, The Oracle, RG1 2AQ Reading, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Only one person at till. Who appeared to be doing both purchases as well as enquiries / Customer Services. 4 people including me waiting Could not see many staff around. Tho appreciate probably sig... Se mer
Företaget har svarat
I would recommend HMV for ordering films on DVD or Blu Ray - prefer ordering from HMV than from Amazon or other online retailers. The order for box sets went fine. I collected them in store (in the... Se mer
Företaget har svarat
The salesperson at HMV Reading, Phil K, was very helpful. He ordered the CD album for me, and the whole process was smooth and easy. I was pleasantly surprised that it was dispatched in just three day... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Reading
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
13 Holy Brook Walk, The Oracle, RG1 2AQ, Reading, Storbritannien
4,7
Utmärkt
248 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Reading
Hi Darren
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
great staff
13 november 2025
Svar från hmv (UK) - Reading
Hi Ricardo
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Reading
Hi Aniz
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Reading
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful and friendly!
I bought the 3 for £66 deal but there was one record I wanted that was supposedly in stock, but I couldn’t find it. Multiple members of staff started looking for it, but after it was nowhere to be found I placed a click and collect order. Unfortunately when I collected the order, one of the vinyls came pre-scratched. I contacted HMV and was told I could take it in-store for an exchange, or post it back for a refund. When I went back into HMV Reading, the staff were once again very accommodating. I exchanged my vinyl for a different album in the end and it’s perfect, I love it so much. I was very happy with the helpfulness and friendliness of the staff in store as well as online.
14 oktober 2025
Svar från hmv (UK) - Reading
Hi Bethany
Thank you for leaving a 5 star review! We are sorry to hear about your damaged item, apologies for any inconvenience caused. We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordering DVD.S
I found it easy to order the DVD i wanted to buy before I always into the HMV Store in Reading but I know find it easier to order online from HMV as I am unable to to get to the HMV Store i never used to be able to order be able to order DVD.S before but now I find it easier to Order the DVD.S
12 september 2025
Svar från hmv (UK) - Reading
Hi Laurence
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Reading
Hi angela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Reading
Hi brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Reading
Hi Diana
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Always keep you updated
Always keep you updated, I am so pleased with then ear phones
16 augusti 2025
Svar från hmv (UK) - Reading
Hi Trevor
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Reading
Hi Mike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great place to shop!
Friendly staff who were very knowledgeable on their products. This was the hmv in the oracle reading.
13 augusti 2025
Svar från hmv (UK) - Reading
Hi Shelley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Reading
Hi Nicola
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. Friendly staff in the Reading shop and apologised for the delay of my click an collect order.
3 augusti 2025
Svar från hmv (UK) - Reading
Hello Customer
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
3 records for 66 quid bargin
Always love buying records in HMV in shop or online i perfer in shop but don't have the time. So many classic in the 66 quid for 3 viynal range.
1 augusti 2025
Omdöme utan inbjudan
Svar från hmv (UK) - Reading
Hi Thomas
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great customer service 5 stat
2 juli 2025
Svar från hmv (UK) - Reading
Hi Darren
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Recommend this store!
Polite and easy going staff. Quick and easy to order the tshirt I wanted and delivery to store was fast.
Emailed when ready to be collected. Recommend this store!
18 juni 2025
Svar från hmv (UK) - Reading
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great helpful service
17 juni 2025
Svar från hmv (UK) - Reading
Hi hana
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
It all went smoothly
It all went smoothly. The assistant in thr shop was helpful. All good. Good solid packaging as well.
7 maj 2025
Svar från hmv (UK) - Reading
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.