My husband didn't recieve his birthday gift in time due to communication issue. I ordered 3 separate bundles online on the same day using the click and collect service. The day or so after I received... Se mer
Företaget har svarat
Plats
Byt platsUnit C: Unit 95 Consec Victoria Centre, NG1 3QE Nottingham, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Don’t ya just luv HMV, you can’t get any company more British than HMV what an icon & an ambassador for the UK. The only critique I have is now I’m getting older I’m finding it too dark inside the... Se mer
Företaget har svarat
The staff at this store are excellent, they are very friendly, polite and go that extra mile to help you find or order something. i'am sure they will keep up this excellent service. Thanks.
Företaget har svarat
I visited hmv in search of a film on dvd or blue ray, it was a film l saw in the early 1980s it made in 1971 and it was called villian staring Richard Burton and a ford zephyr. I spoke to a member of... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Nottingham
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit C: Unit 95 Consec Victoria Centre, NG1 3QE, Nottingham, Storbritannien
4,7
Utmärkt
393 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly staff and very helpful.
17 november 2024
Svar från hmv (UK) - Nottingham
Hello Margaret
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Outstanding customer service
Very helpful staff member in store. Especially with items I needed for Christmas that I couldn't find and helping me place an order for the items on the in store computer.
17 november 2024
Svar från hmv (UK) - Nottingham
Hello Penny
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great quality products and great value…
Great quality products and great value for money
16 november 2024
Svar från hmv (UK) - Nottingham
Hi Porsche,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service
Very good service lovely to chat with the member of staff about my purchase. Great stock selection in there always good to spend a few hours in there.
13 november 2024
Svar från hmv (UK) - Nottingham
Hi Paul,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Member of staff very knowledgable and…
Member of staff very knowledgable and efficient. Explaining the ordering process very clearly and giving advice on delivery.
12 november 2024
Svar från hmv (UK) - Nottingham
Hi Sharon
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Nottingham
Hi Tony
Thanks so much for leaving us a 5-star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very pleasant staff, and helpful.
I had a very helpful young man. As I was looking for an L P for my son. Well two but had to order that in line. But the young man found the one I wanted. And the other I ordered on line which was very easy .
10 november 2024
Svar från hmv (UK) - Nottingham
Hello Roz,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Efficient
Convenient collection from my nearest store.I was contacted when my item was ready for collection and received good customer service.Easy and efficient process.Satisfied Customer.
10 november 2024
Svar från hmv (UK) - Nottingham
Hi Teresa
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I still have not received my click and…
I still have not received my click and collect order
7 november 2024
Svar från hmv (UK) - Nottingham
Hi Jonny
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
From the minute I spoke to the guy and…
From the minute I spoke to the guy and enquired about a movie he was very helpful and quick and managed to order me the dad and arrived in couple of days
7 november 2024
Svar från hmv (UK) - Nottingham
Hi Sinead,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The purchase came on time as predicted
7 november 2024
Svar från hmv (UK) - Nottingham
Hi Thomas,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Store assistant was very helpful in…
Store assistant was very helpful in ordering in a t shirt in the size we wanted. They arranged for it to be sent to a store nearest to my home. Only took 3 days to arrive and the collection went smoothly too. Very good service.
30 oktober 2024
Svar från hmv (UK) - Nottingham
Hi J.S
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great dispatch time
Great dispatch time, records arrived safely because they were packaged so well. Thanks HMV
6 november 2024
Svar från hmv (UK) - Nottingham
Hi Rachel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Nottingham
Hi Mark
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Purchased a pre-order Blu-ray by click and collect
I purchased a pre-order Blu-ray online, by click and collect from the Nottingham store. After payment I received confirmation by email. A few days before the release date they sent an email to say it had been dispatched, and a few days later an email informed me it was ready for collection. I collected it 3 days later. It was a good price, I was informed of progress at every stage, no problems when collecting and it was well-packaged. Very pleased with the item and with the service.
28 oktober 2024
Svar från hmv (UK) - Nottingham
Hi Michael
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
My purchase was delivered on time as…
My purchase was delivered on time as quoted. The quality of purchase seem very good. I bought it as a present they were delighted with it. I bought on line. I have also been into yous shop in Nottingham the staff were very helpful. Thank you
28 oktober 2024
Svar från hmv (UK) - Nottingham
Hi Margaret,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Very helpful polite assistant
Very helpful polite assistant, explained clearly the process and about postal charge, very friendly and knowledgeable with such an old movie.
24 oktober 2024
Svar från hmv (UK) - Nottingham
Hi Janet,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Nottingham
Hi Sadia
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful and knowledgeable…
Very helpful and knowledgeable assistant. Took his time to help and advise us.
29 september 2024
Svar från hmv (UK) - Nottingham
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Nottingham
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.