Enquired about an item I was looking for but couldn't find. Without hesitation staff looked it up and ordered it for me. Explained process and timeline very well. Staff on collection were super friend... Se mer
Företaget har svarat
Plats
Byt plats2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL Northampton, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lovely young man done ordering for me couldn't of been more helpful if he tried very happy polite friendly
Företaget har svarat
Went to purchase a DVD. Item had not yet been released, but store assistant suggested that we might like to order it instore and have it posted to our home address. Accepted offer and left details o... Se mer
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Your till hands need strong urge and reminder. I received an email confirmation of my CD's delivery. They were 3 CD's on my request. I did show at the till order number and confirmations of deliv... Se mer
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Företagsinformation
Om hmv (UK) - Northampton
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
2 / 6 Princes Walk, Grosvenor Centre, NN1 2EL, Northampton, Storbritannien
4,7
Utmärkt
159 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Northampton
Hi Nigel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Enquired about an item I was looking…
Enquired about an item I was looking for but couldn't find. Without hesitation staff looked it up and ordered it for me. Explained process and timeline very well. Staff on collection were super friendly and helpful 🙂
16 maj 2026
Svar från hmv (UK) - Northampton
Hi Karl
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our hmv Northampton store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
HMV great store
Lovely young man done ordering for me couldn't of been more helpful if he tried very happy polite friendly
15 maj 2026
Svar från hmv (UK) - Northampton
Hi Bernadette,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
item arrived promptly at the store
item arrived promptly at the store, cashier helped us with our questions and my husband has enjoyed listening to the CD
24 april 2026
Svar från hmv (UK) - Northampton
Hi Lynne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Although all 3 items were out of stock…
Although all 3 items were out of stock in store the staff member found me suitable items on-line with which I was happy to order
16 april 2026
Svar från hmv (UK) - Northampton
Hello Tina
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
very helpful staff at Northampton…
A very helpful staff at Northampton shop went the extra mile for me when ordering a cd from warehouse
Many thanks to eve who helped me
Wonderful service
9 april 2026
Svar från hmv (UK) - Northampton
Hi Martin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The salesman was very helpful in…
The salesman was very helpful in sorting out the items I wished to order.
4 april 2026
Svar från hmv (UK) - Northampton
Hello James
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Svar från hmv (UK) - Northampton
Hi ms
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Simple to order kept up to date with…
Simple to order kept up to date with yhe unfortunate delay, no fault of HMV
27 mars 2026
Svar från hmv (UK) - Northampton
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff were keen and helpful
The staff were keen and helpful, as the dvd was not in stock it was ordered and arrived very quickly.
19 mars 2026
Svar från hmv (UK) - Northampton
Hello Glenn
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Dvds.
Bought some dvds but some of the series were missing . The assistant checked the stock and then ordered the ones needed . They came within 2 days . Excellent service .
22 mars 2026
Svar från hmv (UK) - Northampton
Hi Sally
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Simply the best
The staff member that served us at the till on Sunday afternoon . Very nice man I didnt catch is name very helpful and spoke very highly of the company .my daughter would like to come one day work for you !! Thank you we found what we was looking for with ease . Superb selection of Artists vinyls and kpop in stock.
3 mars 2026
Svar från hmv (UK) - Northampton
Hi Anne-Marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
They are amazing was quite happy to…
They are amazing was quite happy to help me get what I wanted
28 februari 2026
Svar från hmv (UK) - Northampton
Hello Charlotte,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Friendly, welcoming & very efficient
Looking for particular non-mainstream recordings the folks at the Northampton store found what I was looking for and, as one was orchestral, made sure I could see the options for the soloist and conductor.
First class
18 februari 2026
Svar från hmv (UK) - Northampton
Hi Stu
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Northampton
Hi Emma
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Would have been 5 stars except for a…
Would have been 5 stars except for a mix up with my email address.
12 februari 2026
Svar från hmv (UK) - Northampton
Hi CLIVE
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
easy.
item easy to order (in store) with a polite and friendly staff member, delivery arrived as scheduled, so no complaimnts, would not hesitate to use again..
4 februari 2026
Svar från hmv (UK) - Northampton
Hi Happy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent choice of vinyl
Excellent choice of vinyl, found an album I have been looking for for a long time! Happy man 🤠
19 januari 2026
Svar från hmv (UK) - Northampton
Hello Rod,
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Amazing service from HMV
Amazing service from HMV & I have given the cd to a friend to listen to as she's not had the chance to see the film. Last time I gave her part 1 cd and it felt right she has part 2.
17 januari 2026
Svar från hmv (UK) - Northampton
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Northampton store is helpfully and more…
Northampton store is helpfully and more than happy to help.💯✔️
Remember to go buy hard copies of favourite movies for the moment you really need to enjoy 💯
10 januari 2026
Svar från hmv (UK) - Northampton
Hi Sara,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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