I ordered 2 dvds, that were in stock but not at the local HMV. I was informed of the delivery estimated window received a confirmation email when they arrived, and collected them with no problem. Th... Se mer
Företaget har svarat
Plats
Byt plats33 Centre Mall, Cleveland Centre, TS1 2NR Middlesbrough, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited my local store to collect an order I had made via online service. Whilst visiting I purchased an extra vinyl to add to my collection. Staff are always friendly with helpful advice. This is why... Se mer
Företaget har svarat
Absolutely brilliant customer service at the Middlesbrough store. My children like unusual artists and we often ask for c.ds and records they don't stock. Nothing is too much trouble and the ordering... Se mer
Företaget har svarat
Was able to request that the store was able to hold on to one of my click-and-collect items a little longer - so I could collect several 4K movie discs at once, thus saving multiple trips. Upon collec... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Middlesbrough
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
33 Centre Mall, Cleveland Centre, TS1 2NR, Middlesbrough, Storbritannien
4,6
Utmärkt
281 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic
Great experience put pre order in for me and came on day of release and waiting there for me to pick up would definitely pre order stuff again
22 november 2023
Svar från hmv (UK) - Middlesbrough
Hi Sherry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My itam blue ray was ordered for the…
My itam blue ray was ordered for the day of release and it's still not in a week latter . Doctor who underwater menace steel tin .
17 november 2023
Svar från hmv (UK) - Middlesbrough
Hi Alan
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
First Class Dervice
Excellent assistance given in store to locate the album I required. Needed to be ordered, it was so done and delivered in time scale promised. First class.
15 november 2023
Svar från hmv (UK) - Middlesbrough
Hi Steve
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Middlesbrough
Hi Lynn,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Album wasn't in stock…
I thought I would try to use an actual shop instead Amazon etc. Big mistake, the album wasn't available on release day (in fact it wasn't available for nearly another week). So after a wasted journey to a store I just ended up getting it from Amazon after all and it was £10 cheaper.
10 november 2023
Svar från hmv (UK) - Middlesbrough
Hi Chris
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We do our best to remain competitive within our market and we're proud to be successful with this in the majority of cases. There will unfortunately be the odd occasion where another retailer pips us to the post though but we're constantly looking for ways to offer our customers the best value for their money and we update and refresh our promotions regularly to make sure these are passed on.
Svar från hmv (UK) - Middlesbrough
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very fast and was brilliant to let me…
Very fast and was brilliant to let me know when it was in store.
1 november 2023
Svar från hmv (UK) - Middlesbrough
Hi Chloe
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Buy from the Store
I buy books from Waterstones and music etc from HMV. I order online and collect from the store and have a browse and I might buy some more. The very knowledgeable in-store staff might offer some tips and it’s a pleasurable retail experience. Use it or lose it.
31 oktober 2023
Svar från hmv (UK) - Middlesbrough
Hello John
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The Beatles new single
Wonderful people in the shop at hmv Middlesbrough. I was seeing the by a gentleman called Chris. He was ever so good and kind as i am disabled and in a wheelchair and i love my music as especially The Beatles i want in to order the new single to keep up my full collection
30 oktober 2023
Omdöme utan inbjudan
Svar från hmv (UK) - Middlesbrough
Hi S
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast ,friendly & efficient .
25 oktober 2023
Svar från hmv (UK) - Middlesbrough
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
I've always enjoyed shopping with HMV…
I've always enjoyed shopping with HMV and always will I usually like to visit the store in middlesbrough Town centre but I can only get there when I have time off work I order on the website I'm surprised there isn't a HMV store at coulby newham I think they'd do well
23 oktober 2023
Svar från hmv (UK) - Middlesbrough
Hi Stephen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to order a CD with the sales…
Easy to order a CD with the sales person, the CD was delivered to the shop and I picked it up within a couple of days.
12 oktober 2023
Svar från hmv (UK) - Middlesbrough
Hello Paul
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service
11 oktober 2023
Svar från hmv (UK) - Middlesbrough
Hi Kev
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Overall service in-store and online
Quick ordering, great delivery time.
When in the shop in Middlesbrough we received incredible service from knowledgeable staff.
8 oktober 2023
Svar från hmv (UK) - Middlesbrough
Hi Liam
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Middlesbrough
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
My local HMV is supreme.
My local HMV has a supreme collection of blu ray and pop cult paraphernalia, with great and friendly staff.
Whilst my across the spider-verse blu ray, that I had ordered for pick up and collect, had arrived with a cracked case, I have chosen not to exchange or refund my purchase.
13 september 2023
Svar från hmv (UK) - Middlesbrough
Hi A
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The delivery was so extremely quick.
9 september 2023
Svar från hmv (UK) - Middlesbrough
Hi Michelle
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Rush Signals 40th anniversary …
Friendly service helpful staff interested no matter what the genre I'm glad that HMV is still here
7 september 2023
Svar från hmv (UK) - Middlesbrough
Hi Martin
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered online to collect instore
Ordered online to collect instore. Great experience but no email received when product was in store.
30 augusti 2023
Svar från hmv (UK) - Middlesbrough
Hi Joanne
Thanks for leaving us a review. We're sorry to hear that you didn't receive the Ready for Collection email. I've raised this with our IT team now to investigate further, but thanks once more for bringing this to our attention. If the problem persists with future orders, please get back in touch with us via support.hmv.com and we'll be more than happy to investigate this for you at any point.
Easy to order CD I wanted
Easy to order CD I wanted. Delivery to store very quick. Also bought another CD by an artist I did not know of. This was on hearing his CD on play in the store and a subsequent conversation with one of the staff who advised me where to start with his music.
29 augusti 2023
Svar från hmv (UK) - Middlesbrough
Hi Mcilroy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.