The staff on the merryhill store love me know what I like. The staff are just brilliant. Only thing about hmv is I would love by more dvds but rather expensive in my opinion. As it was done through ro... Se mer
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Plats
Byt platsUnit 47, Merry Hill Shopping Centre, DY5 1SY Brierley Hill, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Hmv has such a vast range of products to choose from. The quality of the clothing I purchased were amazing. I purchased during the sale and got some really good bargains. I also buy lots of CD's, blu... Se mer
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Staff member at shop (Merry Hill, Dudley West Mids) right away knew the item I was after wasn't at the store so ordered it on line, told me the procedure for it to be sent to me either at the store or... Se mer
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i have been buying dvds/blu rays and 4k movies and tv shows from hmv in store and online for years and they haven't disappointed so far. deliveries on time and staff are always friendly in store. wi... Se mer
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Företagsinformation
Om hmv (UK) - Merry Hill
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 47, Merry Hill Shopping Centre, DY5 1SY, Brierley Hill, Storbritannien
4,7
Utmärkt
350 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Collection was an easy and experience…
Collection was an easy and experience staff was extremely friendly and helpful
8 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Excellent ordering service
Excellent ordering service, quick delivery and friendly efficient service in store
4 augusti 2026
Svar från hmv (UK) - Merry Hill
Hello Em
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Royal mail a pain hmv staff lively
The staff on the merryhill store love me know what I like. The staff are just brilliant. Only thing about hmv is I would love by more dvds but rather expensive in my opinion. As it was done through royal mail (i personally hate royal mail all my post late lost or damaged) would have been same price to send it too my house so why does it have to go to the store for me to pick up. Is it because hmv have realised like me how rubbish a company royal mail or what? I find this confusing. I loved my film clueless loved it when it came out always wanted it on dvd. My advice go eith a different delivery company you are their customer too and your a huge company.
5 augusti 2026
Svar från hmv (UK) - Merry Hill
Hi Mrs
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn those extra stars from you next time ;-)
Have a great day!
I enjoy going on website or going into…
I enjoy going on website or going into store to see what they have.
2 augusti 2026
Svar från hmv (UK) - Merry Hill
Hi Amanda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Order arrived on release date
Order arrived on release date, and in good condition, good service and helpful staff at the store.
Many thanks.
19 juli 2026
Svar från hmv (UK) - Merry Hill
Hi Cory,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I wanted to order an album
I wanted to order an album. Staff at HMV Merry Hill were really helpful. Album arrived on the date they said it would. No problems. Thank you.
1 juli 2026
Omdöme utan inbjudan
Svar från hmv (UK) - Merry Hill
Hi adrian
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Merry Hill
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good selection of items
Good selection of items. If ordering on line quick delivery. If visiting store always very helpful and polite
6 juli 2026
Svar från hmv (UK) - Merry Hill
Hi Dorothy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Merry Hill
Hello Richard,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service
Great service, friendly staff, delivery was slightly delayed but i got it on monday. Very happy
19 juni 2026
Svar från hmv (UK) - Merry Hill
Hi Jason
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff at the counter were all very…
The staff at the counter were all very friendly and helpful,they sorted out several gift tokens for me and ordered anything for me which wasn't in stock and the order arrived promptly,
☆☆☆☆☆
12 juni 2026
Svar från hmv (UK) - Merry Hill
Hi Peter
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great customer service
Great customer service. Helpful and fair to all at an album launch party.
15 juni 2026
Svar från hmv (UK) - Merry Hill
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Preordered the new boards of canada…
Preordered the new boards of canada album so I could listen to it on release day (I even booked the day off). On the Friday it got to around 3pm still no confirmation email that it had arrived. Tang helpline on hold for well over 30 minutes. Was advised I could buy one of the copies in store (you had an abundance of them) but would not get a refund on the preorder (???) so would effectively be paying twice. Eventually got the confirmation email at after 4pm. Very disappointed I asked the customer helpline to raise a complaint as was very unhappy. I have had no response from anyone about this. Really disappointed that was the first and last time I preorder anything from HMV. I preordered so I was confident I would have a copy to listen to on the day not in the evening. Shame, staff in store were friendly but disappointed with your preorder service.
3 juni 2026
Svar från hmv (UK) - Merry Hill
Hello,
We're very sorry to hear this. We can see that the item was released on 29/05/2026 and was marked as ready to collect in the afternoon. We can only apologise that this was not marked as ready to collect in the morning of the release - we absolutely appreciate that it would be more ideal to have the item first thing - but unfortunately this is not always possible due to circumstances out of our control related to the deliveries.
We can see that this has now been collected and we hope that you are enjoying your purchase.
Thank you for making us aware of your thoughts and apologies for any disappointment.
Quick and easy.
26 maj 2026
Svar från hmv (UK) - Merry Hill
Hi Mr Howell
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
My items were quick and easy to order…
My items were quick and easy to order in the shop and I was notified as soon as they were ready to be collected. Staff were friendly and helpful.
25 maj 2026
Svar från hmv (UK) - Merry Hill
Hi Jean
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The experience was friendly and the…
The experience was friendly and the employees was happy to help me find the product I was looking for.
18 maj 2026
Svar från hmv (UK) - Merry Hill
Hi Pardeep
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery service plenty of…
Quick delivery service plenty of updates on order great customer service in-store
23 maj 2026
Svar från hmv (UK) - Merry Hill
Hi Mark
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic purchase really quick…
Fantastic purchase really quick Fantastic team at merry hill
9 maj 2026
Svar från hmv (UK) - Merry Hill
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Merry Hill
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great always buy from hmv thank you
28 april 2026
Svar från hmv (UK) - Merry Hill
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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