I couldn't find the new stray kids album but when I asked at the desk they found it behind the counter. The staff member was brilliant.
Företaget har svarat
Plats
Byt platsUnit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB Livingston, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Reviewed DVDs online, checked availability with nearest HMV store (Livingston West Lothian). Didn’t need help to locate my film choice which was competitively priced. Was served by a very pleasant m... Se mer
Företaget har svarat
Always buy from hmv never had a problem good staff knowledgeable always there to help if you cant find what you're looking for
Företaget har svarat
Okay experience in store. However, when at the till I asked specially not to get the marketing emails, the customer assistant denied the request. I was just trying to reduce the number of emails I get... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Livingston
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 2, 2 Almondvale Centre,, Almondvale South, EH54 6NB, Livingston, Storbritannien
4,9
Utmärkt
239 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Livingston
Hi MRS
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Quality Value Convenience that's what…
Quality Value Convenience that's what HMV is about when I shop there as Livingston and Edinburgh have a branch near me and Know the employees when I see them .Who suggest to me what is worth seeing or listening too .
30 augusti 2024
Svar från hmv (UK) - Livingston
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prompt & friendly service from your…
Prompt & friendly service from your staff,I’m a bit of a technophobe and Fiona I think her name is, was very helpful, thankyou
7 september 2024
Svar från hmv (UK) - Livingston
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Livingston
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Livingston
Hello Alan
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Good service good choice
18 augusti 2024
Svar från hmv (UK) - Livingston
Hi,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It said you had the item I was looking…
It said you had the item I was looking for in store but it didn't sound stock updates are slow for the type of company
18 augusti 2024
Svar från hmv (UK) - Livingston
Hi Customer
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Svar från hmv (UK) - Livingston
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Just got back in to vinyl and hmv have…
Just got back in to vinyl and hmv have a good proportion of what I was after plus great discounts. Happy to be back as an HMV customer after so long away.
9 augusti 2024
Svar från hmv (UK) - Livingston
Hi Glyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Livingston
Hi Marion
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order online and for collection…
Easy to order online and for collection in store. Team member was very friendly and helpful
27 juli 2024
Svar från hmv (UK) - Livingston
Hello!
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Everything was so straightforward from…
Everything was so straightforward from ordering and on picking up order. Staff excellent in your Livingston branch.
24 juli 2024
Svar från hmv (UK) - Livingston
Hi Linda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Love all the friendly staff in the…
Love all the friendly staff in the Livingston branch, always helpful
7 juli 2024
Svar från hmv (UK) - Livingston
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The staff Sheila and Al in the…
The staff Sheila and Al in the Livingston store were superb the album I wanted hadn’t come in so they offered to order it in for me which they did and I received within 48 hrs
3 juli 2024
Svar från hmv (UK) - Livingston
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv GOOD
staff = GOOD
products = GOOD
layout = GOOD
service = GOOD
prices = PLEASE LOWER THEM
hmv good
23 juni 2024
Svar från hmv (UK) - Livingston
Hi Xander
Our prices are a reflection of the prices set by our supplier and can vary from time to time depending on the range of promotions available at that time.
We do our best to remain competitive within our market and we're proud to be successful with this in the majority of cases. There will unfortunately be the odd occasion where another retailer pips us to the post though but we're constantly looking for ways to offer our customers the best value for their money and we update and refresh our promotions regularly to make sure these are passed on.
Great customers service
15 juni 2024
Svar från hmv (UK) - Livingston
Hi paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
lisa at livingston store went above and…
lisa at livingston store went above and beyond to help me find and sort my purchase, extremely helpful and friendly
17 juni 2024
Svar från hmv (UK) - Livingston
Hi ANDREA
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very speedy service.
Very speedy service.
Order blu ray which was out of stock. Ready to collect in store within few days.
15 juni 2024
Svar från hmv (UK) - Livingston
Hi Brian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff at Livingston.
The manager and staff at the Livingston store where I shopped were very helpful. Nothing was too much of a problem for them.
4 juni 2024
Svar från hmv (UK) - Livingston
Hi David
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Fantastic service and assistance by…
Fantastic service and assistance by very knowledgable staff member.
I would use again definitely
5 juni 2024
Svar från hmv (UK) - Livingston
Hi Dave
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.