I've only been buying from here since December and I love it! The staff are very friendly and helpful. There is one staff member that is there quite often when I go and she is really lovely and when... Se mer
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Plats
Byt plats87-88 High Street, PE30 1BL Kings Lynn, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've purchased the Michael DVD, need i say more, it's Michael, I could not score any less but scores more x
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HMV Kings Lynn staff member very helpful in finding dvd online and explained options for postage . Whole process straightforward explained clearly and with a smile . DVD arrived very quickly and kept... Se mer
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Ordered album for release date of 1st March then told on the 2nd when I tried to collect it that it hadn't arrived.lt finally arrived at the store 5th but can't collect now until 8th so may aswell jus... Se mer
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Företagsinformation
Om hmv (UK) - Kings Lynn
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
87-88 High Street, PE30 1BL, Kings Lynn, Storbritannien
4,8
Utmärkt
185 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
8 days later 😉
After a while I was able to pick up my orders… better late than never I guess but hmv there should be customer service phone number or at least some options to track the 🤔
16 januari 2024
Svar från hmv (UK) - Kings Lynn
Hi Karol,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your order arrived at the selected store recently, apologies for any disappointment that may have been caused as a result of this delay.
Excellent service
2 januari 2024
Svar från hmv (UK) - Kings Lynn
Hi Malkin
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Mush
They have doubled charged me and put my card in negative because of it. Has been six days and stil no change in getting my money back.
9 januari 2024
Svar från hmv (UK) - Kings Lynn
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can look into this further.
Best wishes
Guy who served me had great knowledge.
23 december 2023
Svar från hmv (UK) - Kings Lynn
Hi Kerry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
I ordered a blu ray boxset in store and…
I ordered a blu ray boxset in store and my order was delivered the next day at no extra cost.
27 december 2023
Svar från hmv (UK) - Kings Lynn
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Extra good service
The service in the store was excellent and the cd even arrived before Christmas which was a bonus
26 december 2023
Svar från hmv (UK) - Kings Lynn
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were very very helpful and didn’t seem to mind what I asked them
The staff were fantastic
24 december 2023
Svar från hmv (UK) - Kings Lynn
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My order was quickly despatched and…
My order was quickly despatched and arrived promptly in time for Christmas. Thank you.
23 december 2023
Svar från hmv (UK) - Kings Lynn
Hi Mr Riggs,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Kings Lynn
Hi john
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Kings Lynn
Hi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The person that helped me to find what…
The person that helped me to find what I was looking for was very helpful, friendly and polite even ordered the films for me great service
3 december 2023
Svar från hmv (UK) - Kings Lynn
Hello Susan,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The member of staff was knowledgeable
The member of staff was knowledgeable, pleasant and efficient.
6 december 2023
Svar från hmv (UK) - Kings Lynn
Hello David
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Not received my purchase
7 december 2023
Svar från hmv (UK) - Kings Lynn
Hi Alison
Thank you for taking the time to leave us a review. We are sorry to hear you have not received your dispatched order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Kind regards
Cheerful.
Ordered a CD, Piano. Benny Andersson.
Great attitude of staff, considering heating off.
Nice layout. Made further purchases, returned to say thanks. A nice little store.
5 december 2023
Svar från hmv (UK) - Kings Lynn
Hi Gail
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service.
Ordered goods instore and given a collection date. Goods arrived on the day and collected. All items correct and carefully packaged. Service excellent and friendly as usual.
9 november 2023
Svar från hmv (UK) - Kings Lynn
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Kings Lynn
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Exceptionaal customer service and polite, friendly staff
Very helpful, friendly staff and took the time to help find what I was looking for in store and on the computer. They found exactly what I was looking for.
2 november 2023
Svar från hmv (UK) - Kings Lynn
Hi Cindy,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very good service as always.
1 november 2023
Svar från hmv (UK) - Kings Lynn
Hi Jonathan
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very helpful
30 september 2023
Svar från hmv (UK) - Kings Lynn
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Kings Lynn
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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