I wanted a particular vinyl album but wanted to collect it. The online ordering was simple, the store was local to me & the album arrived exactly as ordered with clear email & phone notification I... Se mer
Företaget har svarat
Plats
Byt platsUnit 28, The Kingsgate Shopping Centre, HD1 2QB Huddersfield, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The entire process of ordering, delivery and pick-up worked perfectly. I was kept informed about when my order was dispatched and was ready to pick up. It couldn't have gone better. The young gir... Se mer
Företaget har svarat
Never received a follow-up email to confirm the item pre-ordered online had been dispatched to my chosen store and was ready for collection. Waited over a week and never received any messages from the... Se mer
Företaget har svarat
Super helpful happy staff a much more enjoyable experience having him help me find exactly what I was looking for and what was available. Nice and easy to get it delivered to the store. Personally... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Huddersfield
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 28, The Kingsgate Shopping Centre, HD1 2QB, Huddersfield, Storbritannien
4,8
Utmärkt
194 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pretty good service
Pretty good service, bought online and had sent to store, the email communication a little ropey but we got there. The huddersfield store where i collected from, well stocked and staff helpful.
15 december 2023
Svar från hmv (UK) - Huddersfield
Hello Roger
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Svar från hmv (UK) - Huddersfield
Hi Amanda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Huddersfield
Hi Samuel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent delivery time
Super helpful happy staff a much more enjoyable experience having him help me find exactly what I was looking for and what was available.
Nice and easy to get it delivered to the store.
Personally I enjoy good old fashioned shopping and service.
Well done.
8 december 2023
Svar från hmv (UK) - Huddersfield
Hi Louise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great Shopping Experience
Easy checkout process, kept me updated with tracking my order. Was ready to be collected from my local shop within a few days.
8 december 2023
Svar från hmv (UK) - Huddersfield
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Happy customer?
Excellent very good? Thank
Staff got what i wanted will use again? thanks
5 december 2023
Svar från hmv (UK) - Huddersfield
Hello Christopher
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Manager did not want to give purchase…
Manager did not want to give purchase to me as I had no photo ID yet I presented email order on my phone!
I said Argos wouldn’t sell much if they had that policy.
Had a bad attitude!
Embarrassing purchase.
9 december 2023
Svar från hmv (UK) - Huddersfield
Hi Marcus
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
In store ordering
Didn't have what we needed in store but could order it in store and showed up a few days later. Very useful.
25 november 2023
Svar från hmv (UK) - Huddersfield
Hi Idris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
PS5 HMV
Bought a PS5 from HMV (served by Paul) - lovely staff and they made the sale very quick and simple :)
30 november 2023
Svar från hmv (UK) - Huddersfield
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Polite staff and nice and helpful
27 november 2023
Svar från hmv (UK) - Huddersfield
Hi Nicholas
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent service
Everything was quick easy and items arrived on time. VERY IMPRESSED.
26 november 2023
Svar från hmv (UK) - Huddersfield
Hi Peter,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great
Always a great visit to the huddersfield branch the staff are always friendly and ready to help
11 november 2023
Svar från hmv (UK) - Huddersfield
Hi Marie
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered the box set online
I ordered the box set online, and collected in store. I was happy with the service I received. There were no problems.
7 november 2023
Svar från hmv (UK) - Huddersfield
Hi Raymond
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Huddersfield
Hi Carolyn
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Huddersfield
Hi Amanda
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick clean and easy 👌
24 oktober 2023
Svar från hmv (UK) - Huddersfield
Hi David
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Great HMV Service
Ordered it in store as we do not do on line ordering ourselves.I had a message advising me it was in store waiting for me to pick it up on the delivery day. Very pleased with the service provided.
11 oktober 2023
Svar från hmv (UK) - Huddersfield
Hello Roger
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Been waiting door the bag to go down in…
Been waiting door the bag to go down in price and it did
30 september 2023
Svar från hmv (UK) - Huddersfield
Hi Patsy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordering online ok grumpy lady when…
Ordering online ok grumpy lady when collected in store
24 september 2023
Svar från hmv (UK) - Huddersfield
Hi Ann
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
HMV are the best
Excellent choice, efficient ordering and collection service and friendly in-store service.
18 september 2023
Svar från hmv (UK) - Huddersfield
Hi Tanya
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.