The members of staff were very knowledgeable and keen to help and the interaction was first class regarding the film I wanted to purchase.
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Plats
Byt platsUnit 27-28, Harvey Centre, CM20 1XS Harlow, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were assisted by a wonderful young woman who helped both me and my mum who were clueless about vinyls. And not only had she assisted us in finding the vinyl in literal seconds but even went the ext... Se mer
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I had a great experience at HMV. The staff were friendly and helpful, and the store had a wide range of music, films, and merchandise to choose from. Everything was well organised, which made it easy... Se mer
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Staff in store were impeccable and a credit to the company, outstanding knowledge of the product I wanted to purchase and the ordering was so easy. The two young ladies showed such a good attitude w... Se mer
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Företagsinformation
Om hmv (UK) - Harlow
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 27-28, Harvey Centre, CM20 1XS, Harlow, Storbritannien
4,7
Utmärkt
188 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff member was so chatty and so…
The staff member was so chatty and so helpful. Very pleasant experience.
23 november 2025
Svar från hmv (UK) - Harlow
Hello Tracy,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The staff in HMV are always very…
The staff in HMV are always very helpful and s credit to your organisation.
22 november 2025
Svar från hmv (UK) - Harlow
Hi SCOTT
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our Harlow store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
Great customer service from the man and…
Great customer service from the man and young lady. Very informative to my query and friendly.
21 november 2025
Svar från hmv (UK) - Harlow
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful staff.
Really helpful staff, accommodating and communicated every step of my order along the way.
12 november 2025
Svar från hmv (UK) - Harlow
Hi
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Harlow
Hi Fred
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Easy to do and friendly staff on collection
Easy to do keep up to date and friendly staff on collection
24 oktober 2025
Svar från hmv (UK) - Harlow
Hi Tracy
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Use this location frequently.
Use this location frequently.
If I can’t find an item I need or it isn’t in stock, the Staff are so friendly and helpful always.
The member of Staff ordered what wasn’t in store, all went smoothly and the order arrived in store for me to collect all within 3 days.
Can’t praise enough.
30 oktober 2025
Svar från hmv (UK) - Harlow
Hi Melanie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Harlow
Good selection of items and a great service. Helped to find specific items and advise if stock availability.
17 oktober 2025
Svar från hmv (UK) - Harlow
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Dvd collection
Very easy and straightforward experience. Helpful staff and email instructions easy to understand.
12 oktober 2025
Svar från hmv (UK) - Harlow
Hello Neil
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very nice polite service when we made…
Very nice polite service when we made our order, upon collection a different young lad who was again very nice. Our order was a gift and it was a perfect service without any problems ordering. Thank you for lovely service Harlow 👍
7 oktober 2025
Svar från hmv (UK) - Harlow
Hello Gail
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Svar från hmv (UK) - Harlow
Hi Duncan
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Easy to find titles and smooth ordering route
Easy to find titles. Easy to order and was about 50p more but knowing HMV from the past I wanted to go with a trusted name.
22 september 2025
Svar från hmv (UK) - Harlow
Hi John
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Harlow
Hello jean
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Harlow
Hi Tara
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order
Easy to order, the t shirt was great quality. True to size, was ready to collect on time too
25 augusti 2025
Svar från hmv (UK) - Harlow
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Strange to take 6 days for click and…
Strange to take 6 days for click and collect item to be available when, according to Web site, product was in stock in store.
9 augusti 2025
Svar från hmv (UK) - Harlow
Hi Terry
Thank you for taking the time to leave us a review. Apologies for any confusion. Please be advised Click & Collect orders are sent from our warehouse to the chosen store. We do have a Ring & Reserve service who can reserve items that are in stock in store for you to collect within 3 days, they can be reached on 03333 230 667. Regards.
Svar från hmv (UK) - Harlow
Hi Carlos
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Use it or lose it.
Mark who served me was polite, courteous and very knowledgeable about his work.
27 juni 2025
Svar från hmv (UK) - Harlow
Hi Steve
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
My DVD was ordered and delivered…
My DVD was ordered and delivered promptly. The handover instore was frictionless.
21 juni 2025
Svar från hmv (UK) - Harlow
Hi Bishops
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service from Nicki & Shelley
I had a pre-ordered The Foreigner Blu-ray and it was delivered to the wrong store (which was my fault) and it would have been easier to cancel and reorder but the the staff at the Harlow branch, Nicki & Shelley went above and beyond to get it re-delivered for pick up.
Thank you very much ladies
19 maj 2025
Omdöme utan inbjudan
Svar från hmv (UK) - Harlow
Hi Martin
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
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