Helpful service at the Grimsby store and delivery service spot on. Think being able to contact the store by phone would be an improvement. Had to travel by car for over half an hour to reach the st... Se mer
Företaget har svarat
Plats
Byt platsUnit J, Freshney Place, DN31 1QL Grimsby, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby. I received an email when it arrived in... Se mer
Företaget har svarat
My adult brother has cognitive problems and watching tv box sets and movies is his main pastime. The staff in Grimsby HMV are very patient and helpful and go the extra mile to find or order films he i... Se mer
Företaget har svarat
The experience of visiting the HMV store in Grimsby and puchasing CDs and DVDs in store and also placing an order in store for a separate DVD was excellent. The staff were helpful and polite and... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Grimsby
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit J, Freshney Place, DN31 1QL, Grimsby, Storbritannien
4,6
Utmärkt
191 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Grimsby
Hello Lorraine
Thanks so much for taking the time to leave us a review.
Thanks for shopping with hmv, see you again soon :-)
New Otaku mystery box.
I've just bought the new Otaku mystery box, it was amazing! 20/10 lol. The quality was worth a lot more than what I paid and if it continues, I'll certainly be buying this each month instead of Lootcrate.
21 oktober 2023
Omdöme utan inbjudan
Svar från hmv (UK) - Grimsby
Hi Kylie
Thanks so much for leaving us a 5-star review - we’re over the moon! We are so glad to hear that you are loving the new Otaku Mystery Box.
Thank you for shopping with hmv and we hope to see you again soon :-)
Good experience Quick service and pick up at store…
Quick service and pick up at store friendly staff and helpful many thanks
20 oktober 2023
Svar från hmv (UK) - Grimsby
Hi Andy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Best Customer Service in the Town
Due to a special edition version of an album not being available in store, I ordered online and collected a couple of days later. As always was greeted by a friendly smiling helpful person in store. I visit the Grimsby store regularly and always try to buy physical media from there even if it's more expensive. Customer service is always excellent and unlike most other retail stores in our Town, they are never in a hurry to close the shutters. I will continue to support my local HMV rather than buy online in the hope that it remains and people keep their jobs
15 oktober 2023
Svar från hmv (UK) - Grimsby
Hi ANDREW
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Had a text to inform me my cd had…
Had a text to inform me my cd had arrived ref. Pre order
That was helpful.thankyou.
11 oktober 2023
Svar från hmv (UK) - Grimsby
Hello Ian
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Grimsby
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Was so quick and easy walked into tQUICK & EASY !!!he…
Was so quick and easy walked into the shop picked up the CD i had ordered and walked out again 2 minutes !!!
7 oktober 2023
Svar från hmv (UK) - Grimsby
Hi Phil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered with care and consideration
Delivered with care and consideration, on time and really pleased with the service - thank you
6 oktober 2023
Svar från hmv (UK) - Grimsby
Hi Carol
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Review
There was a problem with the first dvd sent out however the store was very helpful and helped me swap it for another one and the problem was resolved quickly
22 september 2023
Svar från hmv (UK) - Grimsby
Hi Joshua
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Grimsby
Hi phoebe
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Grimsby
Hi Andre
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Price was OK arrival of good ok
10 september 2023
Svar från hmv (UK) - Grimsby
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and convenient to pick up.
18 augusti 2023
Svar från hmv (UK) - Grimsby
Hi P
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very helpful lady in the Grimsby store…
Very helpful lady in the Grimsby store ordered this online and has it sent directly to me. Very quick delivery and communication. Thanks for a fab product, husband was chuffed!
14 augusti 2023
Svar från hmv (UK) - Grimsby
Hi Rachel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Although the product wasnt on the…
Although the product wasnt on the shelf, the lady went on line and with some dificulty found what I wanted and had it posted to my address.
28 juli 2023
Svar från hmv (UK) - Grimsby
Hi Roual
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Easy to order and collect
Easy to order. Fast delivery to store, great offer. Will use pick up option again. East to collect in store.
28 juli 2023
Svar från hmv (UK) - Grimsby
Hi Sean
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Surprisingly Slow.
Usually, my order is dealt with overnight. Order arrived at HMV four days after being advised it was dispatched.
Hopefully a one off blip.
13 juli 2023
Svar från hmv (UK) - Grimsby
Hi Sean,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this slight delay.
I placed a DVD order for delivery as…
I placed a DVD order for delivery as the release date was the following week. The internet connection was down so was advised to go back later. After a hour I tried again and even though the internet was very slow the assistant was very patient and managed to complete my order. The DVD arrived just on time for a present.
Thankyou
29 juni 2023
Svar från hmv (UK) - Grimsby
Hi Mrs Sanderson
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
All staff are amazingly friendly,when i…
All staff are amazingly friendly,when i order obline to pickup in store hmv always keep me informed about my order ,makes buying from them so simple and a pleasure
20 juni 2023
Svar från hmv (UK) - Grimsby
Hi Shaun
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
5 star Recently ordered Daft Punk 10th…
Recently ordered Daft Punk 10th anniversary edition for my Son. Thankfully being a tad “old school” I ordered it online but to be collected from HMV Grimsby.
I received an email when it arrived in store & I think my Son was there 20 mins later to collect it!!!
I have ordered from HMV in the past & always found the service second to none.
Having seen online other people’s experiences regarding this particular vinyl late delivery & incorrect item received I’m glad I used HMV.
Thanks HMV & your Grimsby store.
15 maj 2023
Svar från hmv (UK) - Grimsby
Hi Alison
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.