I am very much a brick 'n' mortar shop guy when it comes to buying physical media. I buy all of my brand new purchases from Fopp in Glasgow, where staff member Lukan is particularly knowledgeable and... Se mer
Företaget har svarat
Plats
Byt plats19 Union Street, G1 3RB Glasgow, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The knowledge of your staff and their willingness to help you to enjoy being in the store.
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I pretty much always go to HMV for my kpop stuff, i love the workers sm. always nice and i never feel uncomfortable!!! They’re genuinely the best i swear 😭😭😭 Im an autistic teen and the environm... Se mer
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Great service from Fopp in Union St, Glasgow after HMV Argyll St, Glasgow couldn't be bothered to order in and said just keep popping in to see if they had them in stock yet. Fopp took my order and th... Se mer
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Företagsinformation
Om hmv (UK) - Fopp Glasgow Union Street
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
19 Union Street, G1 3RB, Glasgow, Storbritannien
4,7
Utmärkt
94 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
My favourite place to get kpop stuff ❤️
I pretty much always go to HMV for my kpop stuff, i love the workers sm. always nice and i never feel uncomfortable!!! They’re genuinely the best i swear 😭😭😭
Im an autistic teen and the environment isnt as overwhelming as expected! I go here often and have had no issues at all with anything 🤭
2 mars 2024
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Kelsey
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Friendly staff
28 januari 2024
Svar från hmv (UK) - Fopp Glasgow Union Street
Hello Andrew
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Finlay
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Great in-store collection service
Ordered and paid for a more rare CD online and it was quickly dispatched to my chosen store; ready for free collection when I was next in town.
14 januari 2024
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Maaike
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great online experience and quality product
The website was easy to navigate and choosing a store that suited me cor collection was straightforward too. The vinyl was a Christmas gift and it arrived in time. I was kept updated on progress of my purchase. The staff in the store were very helpful when I went to collect it too.
24 december 2023
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Little
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Came within 2 days a few days before…
Came within 2 days a few days before Christmas. Fast and reliable
25 december 2023
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Daniel
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Excellent service all round
Very helpful store assistant who ordered item online for home delivery, in time for Christmas
27 december 2023
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Jackie,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi David
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Prog Rock
Quite liked the new store layout
Only 2 minor gripes
1 Ran out of vinyl bags again for my
purchases
2 Could you please make a separate
section to differentiate between
Rock/Pop and Progressive Rock to
make it easier to find
16 december 2023
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Frank
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Donald
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Chris
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast efficient smooth transaction.
21 oktober 2023
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Jamie
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient research found CD I wanted.
21 oktober 2023
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Sandy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Fopp Glasgow Union Street
Hello Mr MacDonald
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Jim
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Current
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I had ordered a cd on the Friday and it…
I had ordered a cd on the Friday and it was in the shop the following day. You can't ask for a quicker delivery than that Fancy
21 september 2023
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Michael
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
The member of staff I dealt with in…
The member of staff I dealt with in Fopp was excellent - friendly, dealt with my order quickly and efficiently, and gave me a realistic idea of when it would be available. Far better than ordering online and cheaper too
3 september 2023
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi Kenneth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi John
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
The process of placing an order was…
The process of placing an order was really easy , the staff member sorted out all the details very quickly. I was kept up to date via e-mails on my phone about when my two albums (on cd ) would be arriving and when i would be able to pick them up in store. I would definitely use the service again.
27 augusti 2023
Svar från hmv (UK) - Fopp Glasgow Union Street
Hi John
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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