I went to HMV looking for a specific box set, only to find they were out of stock. I nearly left the store but my partner convinced us to go and ask someone if they had any and they did not, but the l... Se mer
Företaget har svarat
Plats
Byt platsSU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE Exeter, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic!! So pleased with my delivery service. Order was pre ordered and dispatched so it arrived on the release date! Driver left the package in a safe location. Very happy and will purchase from... Se mer
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My local HMV has very poor levels of Blu-ray’s and CD’s so by placing an order I could collect the order once it was ready. Well I had to visit twice as the items arrived a day apart which was a littl... Se mer
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click and collect picture, the picture was as described, funny thing about click and collect, which was for free, I noticed that HMV sent the item via parcel post to my HMV store so I guess they could... Se mer
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Företagsinformation
Om hmv (UK) - Exeter
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
SU 20/21 Princesshay Shopping Centre, 10 & 11 Princesshay, EX1 1GE, Exeter, Storbritannien
4,8
Utmärkt
337 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Exeter
Hi Terry
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The member of staff went out of his way…
The member of staff went out of his way to find what I wanted.He was friendly and polite
2 augusti 2024
Svar från hmv (UK) - Exeter
Hi Iona
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Exeter
Hi Andy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Easy to order
Easy to order. Good communications. Arrived on time and very easy to collect.!!
19 juni 2024
Svar från hmv (UK) - Exeter
Hi Josèphe
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Exeter
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
8 juni 2024
Svar från hmv (UK) - Exeter
Hi,
Thanks for getting in touch with a 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Excellent customer service received
4 juni 2024
Svar från hmv (UK) - Exeter
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV made it easy to order an LP on line…
HMV made it easy to order an LP on line and collect from my local store at no extra cost. Well packaged item and friendly staff in store. And the range of vinyl albums is simply excellent..
5 juni 2024
Svar från hmv (UK) - Exeter
Hi Steve
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fast delivery and always well…
Fast delivery and always well packaged..when buying online but the exeter shop is my local and always happy with the knowledge and pleasant courties manner that i greeted with..
9 maj 2024
Svar från hmv (UK) - Exeter
Hi Terry
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Exeter
Hi Clive
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good service
I needed to order a cd for my sister, as they didn't have it in stock. Andy dealt with my order very efficiently
He took my e mail details and explained that I would receive 3 emails regarding the order. I picked up the cd a few days later. I was very impressed with the service and care taken in the transaction. Thankyou.
10 maj 2024
Svar från hmv (UK) - Exeter
Hi Teresa
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Exeter
Hi Jayne
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Pleasant and helpful staff
Pleasant and helpful staff. Clear communication and efficient service.
14 februari 2024
Svar från hmv (UK) - Exeter
Hi Simon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Exeter
Hi Kenneth
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Record purchase and collection
Good price,it was nice being given updates on status of order,polite staff in store.
25 april 2024
Svar från hmv (UK) - Exeter
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Exeter
Hi Lucy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
A difficult CD to find
The Assistant in your Exeter Store persevered to find a CD on the database for which I had some information but not the exact title. The Assistant did exceedingly well especially as it was during the Easter holidays and the store was busy. She seemed to enjoy the ‘search challenge’ which, fortunately, resulted in me having received delivery in the recent past of the ‘rare’ CD for which I was looking. Thank you
9 april 2024
Svar från hmv (UK) - Exeter
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Really easy to navigate site
Really easy to navigate site, purchase and pick up from store
17 april 2024
Svar från hmv (UK) - Exeter
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
It was delivered within a few days…
It was delivered within a few days which was great. I have now extended my collection. There are more to buy and look forward to doing that in the near future.
3 april 2024
Svar från hmv (UK) - Exeter
Hi Jazz
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff
Very helpful staff. No problems with delivery which is rare today from most other companies!
12 april 2024
Svar från hmv (UK) - Exeter
Hi Devyn,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Detta är Trustpilot
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