I love this shop. It’s my favourite shop in Ocean Terminal, Leith. I buy books, DVDs and recently purchased the new Rolling Stones album, ‘Foreign Tongues.’ Whenever I go in the staff are helpful and... Se mer
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Plats
Byt platsUnit LSU2, Ocean Terminal Shopping Centre, EH6 6JJ Edinburgh, GB
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Det här tycker kunderna
Helpful staff. Prompt attention. Item ordered in store. Clear communication via email. Item in store for collection within good timeframe. Thank you
Företaget har svarat
Communication is the key, Pre Order, Pay, Await your collection email, Collect, Other companies should take note. Two more pick ups ready to collect, See you soon for more Pre Orders. Thank you HMV
Företaget har svarat
A new 4k release ordered prior to issue. Arrived for collection at the Ocean Terminal store on the re lease date. As usual well packaged and notified by staff. First class service from a good team.
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Företagsinformation
Om hmv (UK) - Edinburgh Ocean Terminal
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit LSU2, Ocean Terminal Shopping Centre, EH6 6JJ, Edinburgh, Storbritannien
4,6
Utmärkt
147 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Assistant was VERY helpful
Assistant was VERY helpful, (EMER 1) when ordering. Also manager when I collected my order.
1 augusti 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hello Derrick
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our Edinburgh Ocean Terminal store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi Danielle
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good collection in store experince
Delivery fast, collection at store convenient and staff on store friendly.
17 juli 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi Catherine
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff.
Helpful staff.
Prompt attention.
Item ordered in store.
Clear communication via email.
Item in store for collection within good timeframe.
Thank you
17 juli 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hello K
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
We were supposed to go and collect our…
We were supposed to go and collect our order and my daughter was hoping to meet December 10 unfortunately we received an email to tell us that the time had moved to 4pm which meant we couldn’t attend. Bad service and bad organisation. Money wasted!
14 juli 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi susan
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
I love this shop
I love this shop. It’s my favourite shop in Ocean Terminal, Leith. I buy books, DVDs and recently purchased the new Rolling Stones album, ‘Foreign Tongues.’ Whenever I go in the staff are helpful and friendly and are always willing to check to see if a film is available on DVD.
10 juli 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi Irena
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
The staff are always friendly and…
The staff are always friendly and smiling. Always great to have a quick chat about upcoming film releases with lovers if film like myself.
24 juni 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hello Andrew,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hello James
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Very helpful staff
Staff were very helpful as i couldn't find what i was looking for instore, so the staff member ordered it for me and i was able to pick it up within a couple of days.
8 juni 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi Carole
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Usual first class in-store ordering service
A new 4k release ordered prior to issue. Arrived for collection at the Ocean Terminal store on the re lease date. As usual well packaged and notified by staff. First class service from a good team.
22 maj 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi AL
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Staff were above and beyond…
Staff were above and beyond helpful..couldn't be any more interactive and friendly.
20 maj 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi!
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent service and products
11 maj 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi Elaine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivered quickly
Helpful and friendly staff I ordered a blue ray disc the order was completed very quickly delivered just as quickly
28 mars 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi morris
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Never had any problems with hmv
Never had any problems with hmv. Customer service is always amazing
22 februari 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hello Conti
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Leigh Anne album signing
Everyone was very kind and helpful. Served by Stuart who was lovely.
23 februari 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi Belle
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hello Charlene,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The store at ocean Terminal ,Leith
The manager of the Ocean Terminal shop could not have been more helpful, as is the other staff members
22 februari 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Communication is the key
Communication is the key, Pre Order, Pay, Await your collection email, Collect, Other companies should take note. Two more pick ups ready to collect, See you soon for more Pre Orders. Thank you HMV
20 februari 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi Stuart
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was in collecting an album I'd…
I was in collecting an album I'd ordered in store last week and as per previous visit the staff member was friendly and on this visit the guy displayed a interest in my rekindled love for music on vinyl.
5 februari 2026
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hello Gordon
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Edinburgh Ocean Terminal
Hi Clark,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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