Needed help in store to purchase online - both members of staff I spoke to in the Dundee store were very helpful. Good communication regarding order and updates by email. Item arrived promptly and p... Se mer
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Plats
Byt plats71 / 77 Murraygate, DD1 2EA Dundee, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great service Cd arrived in store two days earlier than expected. Staff were excellent disc was ready waiting for me and they were very friendly.
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The item was a pre order. I had enough information about what was happening. When the item was expected, etc. Once it arrived and how to collect. Once in-store collection was easy. Staff were very hel... Se mer
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The member of staff was very helpful when I went in to order 2 dvds I've ordered a few dvds now from HMV & had NO problems with the ordering or the staff. There is just one thing which is a bug bear o... Se mer
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Företagsinformation
Om hmv (UK) - Dundee
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
71 / 77 Murraygate, DD1 2EA, Dundee, Storbritannien
4,8
Utmärkt
240 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Dundee
Hi Nicola
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Dundee
Hi
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Straightforward placing an order…
Straightforward placing an order in-store and the product arrived bang on time.
25 april 2024
Svar från hmv (UK) - Dundee
Hi Nat
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Dundee
Hi Mrs
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Dundee
Hi maxi
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
i got a very nice person that served me
24 april 2024
Svar från hmv (UK) - Dundee
Hi Gladys
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good customer service quickly delivered…
Good customer service quickly delivered to my address
22 april 2024
Svar från hmv (UK) - Dundee
Hi Craig
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Wrong Item
Wrong Item was sent but thankfully I returned to the Dundee store and the manageress was able to fix the mix up and I got two more of said item from the shelves, the intial cashier Tom was very helpful regardless of the mix up dont think he could hear me on account of the music
21 april 2024
Svar från hmv (UK) - Dundee
Hi Lewis
Thank you for taking the time to leave us a review. We are sorry to hear about the issue with your order and will do our best to earn that last star from you next time ;-)
Have a great day!
Svar från hmv (UK) - Dundee
Hi Stephen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Dundee
Hi Lesley
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Helpful staff made it easy for me to…
Helpful staff made it easy for me to order and collect my purchase
5 april 2024
Svar från hmv (UK) - Dundee
Hi DPR
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I had an amazing customer service in…
I had an amazing customer service in the shop in Dundee.
4 april 2024
Svar från hmv (UK) - Dundee
Hi Aline
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Getting past the Cookies option is…
Getting past the Cookies option is awkward, otherwise OK.
31 mars 2024
Svar från hmv (UK) - Dundee
Hello,
Thanks for your review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Dundee
Hi Scott
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Dundee
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
My new Cd
Great service, kept me up to date with delivery when it was getting dispatched. Really good.
19 mars 2024
Svar från hmv (UK) - Dundee
Hi Julie
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Dundee store staff very helpful and…
Dundee store staff very helpful and great choice of music ,films and merchandise
12 mars 2024
Svar från hmv (UK) - Dundee
Hi Oliver
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Really helpful as always I really think…
Really helpful as always I really think Hmv in dundee go the extra mile for to help you
13 mars 2024
Svar från hmv (UK) - Dundee
Hi Derek
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
So easy to order and the guy was great.
27 februari 2024
Svar från hmv (UK) - Dundee
Hi Betsy
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Dundee
Hi Alex
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
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