Can’t remember the name of the guy that served me but nonetheless he was a really great guy. Made it very easy to find a replacement for a part of my order that I’d messed up on , went out of his way... Se mer
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Plats
Byt plats13/15 Smithford Way, CV1 1FY Coventry, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Coventry HMV store offers a hands-on experience browsing records that online shopping simply can't match. The staff are friendly and genuinely passionate about music; they're happy to help you che... Se mer
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Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... Se mer
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Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw Ja... Se mer
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Företagsinformation
Om hmv (UK) - Coventry
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
13/15 Smithford Way, CV1 1FY, Coventry, Storbritannien
4,8
Utmärkt
345 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Coventry
Hi Matthew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Coventry
Hi Erminijus
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Coventry
Hi Eesaa
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Coventry
Hi Sam
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Coventry
Hi Hayley
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Coventry
Hi Andrew
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV Empire, Coventry
This is a great venue, I love the balcony bar DJ sets before and after the gigs. The bars are very busy as always and you can wait a while, but I've seen a lot worse. The 5 stars is for the venue and the overall experience of The Empire. The app is also quite straightforward to use, I didn't have any issues downloading tickets.
15 maj 2025
Svar från hmv (UK) - Coventry
Hi Yvonne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Went to see the kooks who were fab
Went to see the kooks who were fab. Great venue for live music!
15 maj 2025
Svar från hmv (UK) - Coventry
Hi customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service
15 maj 2025
Svar från hmv (UK) - Coventry
Hi Colin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great venue and awesome vibe.
13 maj 2025
Svar från hmv (UK) - Coventry
Hi
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Always a great experience at HMV Empire…
Always a great experience at HMV Empire or in store. I go to gigs alone sometimes and never feel intimidated. The staff are always happy, helpful and go above and beyond. Great venue. Recently saw James Arthur, The South, Cov replay tonight and Kooks tomorrow. Cannot wait, thank you for being amazing at what you do.
13 maj 2025
Svar från hmv (UK) - Coventry
Hi Gale
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Every time I go to h m v on treated…
Every time I go to h m v on treated with respect from the Members of staff They are always helpful
10 maj 2025
Svar från hmv (UK) - Coventry
Hi Conrad
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Item was available and not out of stock.
11 maj 2025
Svar från hmv (UK) - Coventry
Hi Rosanna
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Tickets to a signing in Birmingham were…
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the very last minute. Ppl trying to push in or skip the queue and some ended up joining the accessible queue which was much shorter for obvious reasons and they were let in first which is VERY UNFAIR on those who arrived hours before the event!
29 april 2025
Svar från hmv (UK) - Coventry
Hello Izabela
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
Wonderful!
30 april 2025
Svar från hmv (UK) - Coventry
Hi Shen
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ticket information unclear and confusing.The receiving of the tickets was very…
The receiving of the tickets was very unclear and despite several voicemails and emails left I didn't receive a reply which left me confused and worried wether we'd get tickets or get into the venue. Very bad customer relations.
It was only when we got to venue and stated my worry about not receiving my tickets,that I got told my name should be on the list (upon checking it was indeed on the list)
30 april 2025
Svar från hmv (UK) - Coventry
Hi Customer
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk if you need any assistance in the future.
Great products, friendly staff
Great products, reasonable prices and fast secure service. Very good.
As a musician I know how important it is to support local record/ music shops. Use it or lose it.
1 maj 2025
Svar från hmv (UK) - Coventry
Hi Andrew
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Coventry
Hi paula
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Coventry
Hi Matthew
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much and we hope to see you again soon :-)
absolutely dangerous actions
absolutely dangerous actions of the company. Forcing you to enter your email in front of everyone, on a big screen is sick. Anyone from a distance can watch what you enter. So why is there a shipment number and showing ID?
5 april 2025
Svar från hmv (UK) - Coventry
Hello Dariusz
Thanks for taking the time to bring your recent experience to our attention. We pride ourselves on the service we offer our customers and are sorry to hear you’ve had a disappointing experience on this occasion.
So that we can investigate this fully, please contact our customer service team at support.hmv.com with as many details of your experience as possible and they’ll take a look asap.
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