Such a helpful group of employees there were working at Coventry HMV. A real joy to interact with. So helpful, nothing was too much trouble and knew exactly where everything was we asked for, not onl... Se mer
Plats
Byt plats13/15 Smithford Way, CV1 1FY Coventry, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great in store & online, always helpful staff. Great collection of films and music along with other merch items. Fair competitive prices. Online order was an easy process,delivery was quality and quic... Se mer
The staff at HMV at Coventry are always very helpful and friendly. The order was dispatched quickly and was available to collect from the store in just a few days. I have always had good service fro... Se mer
Företaget har svarat
Tickets to a signing in Birmingham were non transferable so they got wasted! The queuing to a concert at HMV Coventry was not very well organised. No staff outside guiding ppl where to queue until the... Se mer
Företaget har svarat
Företagsinformation
Om hmv (UK) - Coventry
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
13/15 Smithford Way, CV1 1FY, Coventry, Storbritannien
4,8
Utmärkt
348 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Regular updates on CD delivery
Regular updates on CD delivery. E tickets for show delivered to app.
1 april 2024
Svar från hmv (UK) - Coventry
Hi Miss price
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Email tickets never sent
Email tickets never sent, had to phone up and was told ‘sort it out on the night with the initial order email’ from HMV ONLINE (not the Venue!) …. Poor service.
1 april 2024
Svar från hmv (UK) - Coventry
Hi Simon,
Thanks for leaving a review. We're sorry to hear that you didn't receive your tickets. We can see that the tickets have been successfully sent out to you through the hmv tickets app, however in this instance we advised in our phone conversation that you bring your order confirmation email which should have granted you access at the event.
We hope you enjoyed the event, please feel free to reach out if you require any further assistance.
Svar från hmv (UK) - Coventry
Hello Andy
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
I haven’t received either the e tickets…
I haven’t received either the e tickets or the CD for The Libertines in 3 days time. So now will have to spend time chasing it up.
1 april 2024
Svar från hmv (UK) - Coventry
Alternatively, should you be attending the Coventry event and still have not received your e-tickets today, please contact our customer service team at support.hmv.com with details of your order and they’ll take a look asap. Thanks
directed me to the HMV app
directed me to the HMV app, as an older technophobe found it easy to install and use, plus its a great venue.
1 april 2024
Svar från hmv (UK) - Coventry
Hello,
Thank you for leaving a 5-star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
As always good quality products and so…
As always good quality products and so many options to choose from
24 mars 2024
Svar från hmv (UK) - Coventry
Hi Aurelia
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Coventry
Hi,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Coventry
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Hi there was a change of time for the…
Hi there was a change of time for the Judas Priest appearance. I couldn't make the new time but no refund or transference of money.
4 mars 2024
Svar från hmv (UK) - Coventry
Hi Philip
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Svar från hmv (UK) - Coventry
Hi Russell
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Excellent delivery service
Excellent delivery service. The staff at HMV went out of the way to ensure they met my needs.
4 mars 2024
Svar från hmv (UK) - Coventry
Hi James
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Fantastic experience with Judas priest…
Fantastic experience with Judas priest - wish more companies cared like HMV to do these events - old school days are back thanks guys
4 mars 2024
Svar från hmv (UK) - Coventry
Hi Kaywan
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff were knowledgeable and efficient
Staff were knowledgeable and efficient. Kind and helpful
28 februari 2024
Svar från hmv (UK) - Coventry
Hi Lynda
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Coventry
Hi Sue
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Deliver on time on messing great service
22 februari 2024
Svar från hmv (UK) - Coventry
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Coventry
Hi Kamile
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very professional and great organisation
29 januari 2024
Svar från hmv (UK) - Coventry
Hi Tracey
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
James arthur was brilliant was a truly…
James arthur was brilliant was a truly brilliant night xxxx
29 januari 2024
Svar från hmv (UK) - Coventry
Hello Dawn
Thanks for leaving us a great review, we’re delighted to read your kind comments and glad to hear the event went well.
Svar från hmv (UK) - Coventry
Hi Angela
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Pleased with my visit. As I don't shop online it was nice to…
As I don't shop online it was nice to learn that I could order DVDs in store if I can't find the DVD I'm looking for in the shop.
20 januari 2024
Svar från hmv (UK) - Coventry
Hi Robert
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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