Very helpful staff member, he assisted my son with finding a specific good value box set of 3 movies which we ordered. When we picked it up he remembered us, he (and other staff at the till) was frien... Se mer
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Plats
Byt platsUnits 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER Chester, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Not visited HMV in about 3 years due to me moving. A lot has changed. But what hasn't changed is the friendliness of the staff, the variety of stock, and the feel you get when choosing to purchase fro... Se mer
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Chester store staff were very knowledgable, friendly, efficient. One BluRay I wanted had to be ordered on the Tuesday I attended and I received it by post at home on the Thursday without delivery cha... Se mer
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I was able to buy a Blu-ray for a film recent release for the same price as streaming rental, with the bonus that I could visit a wonderful, quirky high street store. The staff member was helpful when... Se mer
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Företagsinformation
Om hmv (UK) - Chester
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Units 25-27 Newgate Row, Grosvenor Shopping Centre, CH1 1ER, Chester, Storbritannien
4,8
Utmärkt
245 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från hmv (UK) - Chester
Hi Lee
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service.
23 maj 2026
Svar från hmv (UK) - Chester
Hi damon
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Chester
Hi Philip,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Blokes in the shop were really helpful…
Blokes in the shop were really helpful and I got my stuff delivered, no fuss. Ta very much!
15 maj 2026
Svar från hmv (UK) - Chester
Hi Peter,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Chester
Hi Joe,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
smooth and easy process from ordering…
smooth and easy process from ordering to collection.
11 maj 2026
Svar från hmv (UK) - Chester
Hello Paul,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
So smooth and trouble-free!
9 maj 2026
Svar från hmv (UK) - Chester
Hi Michael
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Not visited HMV in about 3 years due to…
Not visited HMV in about 3 years due to me moving. A lot has changed. But what hasn't changed is the friendliness of the staff, the variety of stock, and the feel you get when choosing to purchase from the high street! Spent just over £100 for this visit. My only disappointment, is the reduction in Classic Dr Who DVDs. I'm still very old school, I guess.
2 maj 2026
Svar från hmv (UK) - Chester
Hi Alwyn
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great service from ordering item in…
Great service from ordering item in shop to delivery of item to my house. Arrived when promised.
29 april 2026
Svar från hmv (UK) - Chester
Hi Simon,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Absolutely perfect customer service
Absolutely perfect customer service. The young lady on the checkout took our order and two days later it was on our doorstep. Can't beat that.
30 april 2026
Svar från hmv (UK) - Chester
Hi Steve,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very helpful staff member
Very helpful staff member, he assisted my son with finding a specific good value box set of 3 movies which we ordered. When we picked it up he remembered us, he (and other staff at the till) was friendly and helpful.
21 april 2026
Svar från hmv (UK) - Chester
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The servicer called jade in the store…
The servicer called jade in the store was fantastic, very friendly,helpfull and approachable. She helped me get the movie i wanted and got it ordered in for me. The delivery to the store was quick and i collected it with ease. It was all a great experience.
14 april 2026
Svar från hmv (UK) - Chester
Hi Sam,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Chester
Hi Chris
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Love coming to this shop when I come to…
Love coming to this shop when I come to Chester very helpful and friendly thank you for giving good service
2 april 2026
Svar från hmv (UK) - Chester
Hi Miss
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Chester
Hello Mike
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
FantasticVery
Very help full staff, got what I wanted and let me know how my order was doing by Email.
18 mars 2026
Svar från hmv (UK) - Chester
Hi Mr
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
thank for helping me out with order.
You're store help me out so much that i'm injoying my ps5 console.
18 mars 2026
Svar från hmv (UK) - Chester
Hi william
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Chester
Hi Julie,
Thanks for getting in touch.
We're sorry to hear of the delay with your order reaching you; our warehouse team along with Royal Mail are working around the clock to keep up with the volume of orders that we are currently receiving at this busy time.
We can see that your delivery of your order was completed recently, apologies for any disappointment that may have been caused as a result of this delay.
Svar från hmv (UK) - Chester
Hi Hzy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
HMV chester was able to help me…
Beth at HMV chester was able to help me find an album even with my scatter brained memory.
12 mars 2026
Svar från hmv (UK) - Chester
Hello Mark,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
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