Delivery service was quick and package was boxed really well no problems and the inside items weren't damaged. I got what I ordered and spoke to very helpful staff.
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Plats
Byt platsUnit 269, The Glades Shopping Centre, BR1 1DN Bromley, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Email stating item would be in store earlier than expected was wrong. Staff in store (Bromley) were excellent on both days that I called in to collect my order, very helpful & went above & beyond to... Se mer
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Pretty painless experience ordering online and getting my items sent to my local branch as I likely would have been away from home around delivery time. Happy with purchases and pickup experience in s... Se mer
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Our granddaughter requested a limited edition vinyl album, but online it was not available. Went into HMV in Bromley, asked the fella behind the counter for this specific album and within 5 minutes... Se mer
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Företagsinformation
Om hmv (UK) - Bromley
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 269, The Glades Shopping Centre, BR1 1DN, Bromley, Storbritannien
4,7
Utmärkt
275 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Reasonable delivery schedule
Reasonable delivery schedule , no charge for the delivery and item received had been securely packaged happy with the in store experience
26 maj 2026
Svar från hmv (UK) - Bromley
Hello David
Thanks for taking the time to leave us a 4 star review!
We hope to earn that last star from you soon ;-)
LP ordered instore for home delivery
LP found easily though I couldn't remember title and prompt and friendly service with a bit of banter
12 maj 2026
Svar från hmv (UK) - Bromley
Hi Andrew,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Thankyou very good service and…
Thankyou very good service and quality of service very good delivery
18 maj 2026
Svar från hmv (UK) - Bromley
Hi Gennaro,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Bromley Contingent
Purchased online.
Picked up in store (Bromley: The Glades).
Great service, as always.
Many thanks 😀
16 maj 2026
Svar från hmv (UK) - Bromley
Hi Nick,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Quick delivery and very helpful staff
Delivery service was quick and package was boxed really well no problems and the inside items weren't damaged. I got what I ordered and spoke to very helpful staff.
4 maj 2026
Svar från hmv (UK) - Bromley
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
I was served by Cam (270).
i was served by Cam (270).
He was very polite and friendly and although the store was busy he searched to find the item i was looking for. He was very engaging and pleasure to talk to. Great asset to the store.
19 april 2026
Svar från hmv (UK) - Bromley
Hi Antonina
Thanks for leaving us a great review, we’re so pleased to hear you’re loving our store!
Our colleagues work hard to offer our customers the best shopping experience in our stores, and they’ll be delighted to read your kind comments, so we’ll pass this over to them.
Thanks so much, and we hope to see you again soon :-)
Great customer service
Friendly, helpful and knowledgeable staff, great customer service.
21 april 2026
Svar från hmv (UK) - Bromley
Hi Paul
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Good customer service pilot workers…
Good customer service pilot workers stuff amazing experience
19 april 2026
Svar från hmv (UK) - Bromley
Hello Perry,
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great Click & Collect service
Great staff at the counter dealing with my Click & Collect. Stars to do business with.
13 april 2026
Svar från hmv (UK) - Bromley
Hi there,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Bromley
Hi Anonymous
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
At the collection point the cashier was…
At the collection point the cashier was very polite and helpful
7 april 2026
Svar från hmv (UK) - Bromley
Hi Paul
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered LP delivered to shop only took…
Ordered LP delivered to shop only took 3 days. Very pleased
4 april 2026
Svar från hmv (UK) - Bromley
Hi Ann
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Very good service
3 april 2026
Svar från hmv (UK) - Bromley
Hi Christopher
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I shop in bromley hmv
27 mars 2026
Svar från hmv (UK) - Bromley
Hi Roy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Happy with my recent purchase
Happy with my recent purchase, three albums for £66.00 is a good deal, delivery was quick to the store and the click & collect process was simple.
30 mars 2026
Svar från hmv (UK) - Bromley
Hi Flavio
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Shit just shit
5 mars 2026
Svar från hmv (UK) - Bromley
Hi John
Thank you for taking the time to leave us a review. We are sorry to hear about the issues with your recent order, apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you further.
Svar från hmv (UK) - Bromley
Hi Diane
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Bromley
Hi Miss
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
BTS are back and HMV are on time!
Getting a pre-ordered album by BTS delivered on the day of release was fabulous.
Service always great by HMV
26 mars 2026
Svar från hmv (UK) - Bromley
Hi Jacqui
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Bromley
Hi Lina,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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