Your staff were very helpful and polite. They kindly showed me how to open my box without once getting frustrated. My order came in quickly. Also the people at your customer service office again were... Se mer
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Plats
Byt platsUnit U013A, Upper Rose Gallery, DA9 9SP Greenhithe, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Pre order for a CD with release date 5th June 26. Royal Mail delivered a few days after. All as expected! (Royal Mail could have been quicker, but did deliver after a weekend)
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Arranged a pre order to be delivered to my local HMV and it arrived on the day of release despite the Bank Holiday. The item was well packaged and in perfect condition and the staff were both efficien... Se mer
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Heard the news of Steve Harley's passing so immediately renewed two early Cockney Rebel albums....both arrived extremely fast and in pristine condition..thanks HMV... I can listen and remember the fir... Se mer
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Företagsinformation
Om hmv (UK) - Bluewater
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit U013A, Upper Rose Gallery, DA9 9SP, Greenhithe, Storbritannien
4,8
Utmärkt
306 omdömen
Ber kunder att lämna omdömen
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Kept updated all the way
5 december 2024
Svar från hmv (UK) - Bluewater
Hi Ron
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Very easy to order
I ordered click/collect and was kept up to date with where order was. Young lady I store very courteous & patient (I'm deaf).
4 december 2024
Svar från hmv (UK) - Bluewater
Hi Ann
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Bluewater
Hi Michael,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Bluewater
Hi Pamela
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Easy to order and pick up
Easy to order and pick up, just took a bit of time when I arrived, waiting for my order to be found.
3 december 2024
Svar från hmv (UK) - Bluewater
Hello Vanessa
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Website easy to use.
Website easy to use.
CD's arrived very quickly.
Also staff in Bluewater HMV store where I got some CD's were very, helpful in finding items for me and also pointed me in the direction of the website for the items I couldn't find.
28 november 2024
Svar från hmv (UK) - Bluewater
Hi Mrs Hamill
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Brilliant staff and service
Couldn’t find what I was looking for, was helped to find it, then what you didn’t have, one of your ladies found, ordered and sent to me within a couple of days, with free delivery. Outstanding service from all your staff at bluewater.
Be proud of your staff there, they deserve it! 👏🏻👏🏻👏🏻
25 november 2024
Svar från hmv (UK) - Bluewater
Hi Denise
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Why shops are so important
As always Staff are so helpful at Bluewater quick and easy sale, bought more than I was going to buy, love this shop 😁
14 november 2024
Svar från hmv (UK) - Bluewater
Hi Raymond,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Bluewater
Hi Kelly,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Store/delivery
I visited the store in Bluewater to buy a Nintendo Switch game. They did not have it but ordered it for me to be delivered to my home within 2-5 days. The game duly arrived on time and the staff at the store were really friendly and helpful
4 november 2024
Svar från hmv (UK) - Bluewater
Hi Sue,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The staff were very helpful and…
The staff were very helpful and friendly, the collection was very easy no waiting…
8 november 2024
Svar från hmv (UK) - Bluewater
Hello Jglennv
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Bluewater
Hi Alex,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Staff are always friendly and polite
Staff are always friendly and polite. And the selection and service is always top notch.
7 november 2024
Svar från hmv (UK) - Bluewater
Hi there,
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Bluewater
Hi Brooke
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Your service was so slow was that the…
Your service was so slow was that the artist was able to fly to London and sell me the record themselves before you even had it.
23 oktober 2024
Svar från hmv (UK) - Bluewater
Hi Chris
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Svar från hmv (UK) - Bluewater
Hello
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service very helpful staff
16 oktober 2024
Svar från hmv (UK) - Bluewater
Hello Richard
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
The customer assistant knew what I…
The customer assistant knew what I asked for & was very quick, efficient, helpful and polite
12 oktober 2024
Svar från hmv (UK) - Bluewater
Hello Nicola
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Svar från hmv (UK) - Bluewater
Hi customer,
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
33&aThird out of 30. Excellent Service.
The young lad in the shop found me walking away from the shop as he continued searching stock after I left. I actually could not believe the first class service. He was informative, confident and delivered the very best of customer service to someone who knows their stuff. It came as explained in a box and the record inside was sealed and pristine. One of the very best experiences of service I have ever had. Bravo.
13 september 2024
Svar från hmv (UK) - Bluewater
Hello Leon
Thanks so much for taking the time to leave us a review. We’re so pleased to learn of your experience in our store and the colleague you mentioned will be delighted to read this too. We’ll pass this onto the store manager to pass on the good news!
Thanks for shopping with hmv, see you again soon :-)
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