Nick helped me check out some records that weren’t in stock, to see when they will be in stock, and which locations have copies. He also helped with ordering one of the albums I was looking for, and I... Se mer
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Plats
Byt platsUnit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ Blackpool, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Black... Se mer
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Shopped at your Blackpool store. I really miss your stores as I like to browse. I like to try new music and have an eclectic taste. I do find random searches online unhelpful and often unsuccessful un... Se mer
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Really nice to go shopping again ! Great store in Blackpool, super friendly, very helpful team, it's a treat, also have found items in store cheaper than eBay 'used' (and current, not old). Really enj... Se mer
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Företagsinformation
Om hmv (UK) - Blackpool
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 1, Tower Shopping Centre, Bank Hey Street, FY1 4RZ, Blackpool, Storbritannien
4,7
Utmärkt
207 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ordered special edition album online…
Ordered special edition album online and picked up from local HMV ,very easy to collect i also had 14 days to collect so suited my schedule and staff were helpful and friendly
6 oktober 2025
Svar från hmv (UK) - Blackpool
Hi Customer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Blackpool
Hi Louise
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Ordered a cd when in store
Ordered a cd when in store, picked it up 2 days later, staff friendly and helpful.
3 oktober 2025
Svar från hmv (UK) - Blackpool
Hello Michael
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
HMV is the best
HMV is the best, great choice of new vinyl and knowledgeable staff who can help you find almost anything you are looking for in the music department.
27 september 2025
Svar från hmv (UK) - Blackpool
Hi John,
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Sraff very helpfull and friendly first…
Sraff very helpfull and friendly first time placing an order from HMV arrived in 2 days great service
24 september 2025
Svar från hmv (UK) - Blackpool
Hi Thomas,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Delivery
Lovely staff that help and support
you to find quality cds boxsets and really anything you need that isn't in store. They'll notify you if what you want is in stock and for people who don't like online shopping you can pay and collect in your store!
20 september 2025
Svar från hmv (UK) - Blackpool
Hi SOPHIE
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Efficient
Polite, knowledgeable and helpful staff. Item ordered was, as promised, ready to collect in store via good communication. Well pleased.
21 september 2025
Svar från hmv (UK) - Blackpool
Hi Ian
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
service with a smile
the way i was served by a very nice guy went out of his way to find what i needed very pleasent and helpful
17 september 2025
Svar från hmv (UK) - Blackpool
Hi Customer
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Outstanding customer service
Staff went above and beyond to help me out with purchases and ordering online
7 september 2025
Svar från hmv (UK) - Blackpool
Hi Marie
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Blackpool
Hi STEVEN
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Blackpool
Hello Sarah
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Excellent
10/10 as always. Always been the best store in blackpool and online is easy to shop
15 augusti 2025
Svar från hmv (UK) - Blackpool
Hi Daniel
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Svar från hmv (UK) - Blackpool
Hello Sophie
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Svar från hmv (UK) - Blackpool
Hi Sharon
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
I ordered a Blu-ray and got an e mail…
I ordered a Blu-ray and got an e mail from hmv telling me it was in store but when a got there it hadn’t arrived but there were some on the new release rack but I was told I couldn’t have one of them as they weren’t allowed to go against company policy which said I must wait for the one I ordered which I thought was stupid considering there where some there and they could have replaced one to give me with my ordered one when it arrived. I now have to make another trip into town as I got a phone call when I got home saying it had arrived.i can’t believe that hmv use two postal services for bulk and private orders
31 juli 2025
Svar från hmv (UK) - Blackpool
Hi J
Thanks for leaving us a review. So that we can look into this fully and get you the best answer, Please contact us at support.hmv.com and provide us with as much info about your experience as possible.
We’ll then take a look and get back to you as soon as possible.
Great service
Very quick delivery from time of purchase to receiving my dvd, and the communication was great
20 juli 2025
Svar från hmv (UK) - Blackpool
Hi Karen
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Svar från hmv (UK) - Blackpool
Hi Steve
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Periodically faulty CD
CD arrived on time n played perfectly the first 2 tmes. The next day it wouldn't play at all, even though other CDs played perfectly tried it again n just got tweeting noises so took it to your Blackpool shop where it played perfectly. Assistant still offered me a new one but was out of stock so took it back home n it's played well ever since so will keep it!
23 juni 2025
Svar från hmv (UK) - Blackpool
Hi Julie
Thank you for taking the time to leave us a review. We're sorry to hear that there may be an intermittent fault with your CD. If this continues to show signs of a fault then please feel free to return this to us for a full refund at https://hmv.returns.international/
We love receiving feedback from our customers and will do our best to earn those last stars from you next time.
Very efficient and quick delivery
7 juni 2025
Svar från hmv (UK) - Blackpool
Hi AUSTIN
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Svar från hmv (UK) - Blackpool
Hi Paul
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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