Basingstoke branch: George was instrumental in helping me find what I was looking for, taking the time to find and process an online order, which arrived within a few days. We even found a power stat... Se mer
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Plats
Byt platsUnit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Se mer
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Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Se mer
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Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Se mer
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Företagsinformation
Om hmv (UK) - Basingstoke
Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
Skrivet av företaget
- home of entertainment since 1921
Kontaktuppgifter
Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Storbritannien
4,7
Utmärkt
231 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Quick and easy
24 oktober 2023
Svar från hmv (UK) - Basingstoke
Hi Donna
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Smiley knowledgeable assistant
The assistant that I asked for help finding my dvd knew exactly where to find it and was very smiley, which is always what you want in any shop, tbh.
18 oktober 2023
Svar från hmv (UK) - Basingstoke
Hi Barry
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Poor organization in store.
16 oktober 2023
Svar från hmv (UK) - Basingstoke
Hello,
Thanks for taking the time to leave us a review. We're disappointed to see a bad one though and we'd really like to look into this further with you if you have time to get in touch at support.hmv.com and let us know.
Thanks,
Very efficient service and good value
11 oktober 2023
Svar från hmv (UK) - Basingstoke
Hi Alexandra
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
They was very helpful
8 oktober 2023
Svar från hmv (UK) - Basingstoke
Hello nicole
Thanks for leaving us a great review, we’re delighted to read your kind comments and can’t wait to see you again soon!
Great service in store
5 oktober 2023
Svar från hmv (UK) - Basingstoke
Hi Wendy
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Staff are extremely helpful
Well prompt on time, Item wasn’t damaged at all. Staff were lovely and really helpful in the purchase & collection
21 september 2023
Svar från hmv (UK) - Basingstoke
Hi Jasmine
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
First time ordering
First time ordering, easy to navigate and delivered very quickly.
16 september 2023
Svar från hmv (UK) - Basingstoke
Hi Mrs Parker
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
The Manager researched and found some…
The Manager researched and found some old back numbers of an old tv programme that I enquired about,
24 augusti 2023
Svar från hmv (UK) - Basingstoke
Hi Neil
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good service
Very good service from start to finish.
When they said it was in stock it was.
17 augusti 2023
Svar från hmv (UK) - Basingstoke
Hi Robert
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Good Service Basingstoke Branch
The lady ordered my goods for me and they were sent to me by post promptly. The lady who serviced me was polite and helpful.
15 augusti 2023
Svar från hmv (UK) - Basingstoke
Hi SARAH
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Good communication and easy to order.
6 juli 2023
Svar från hmv (UK) - Basingstoke
Hi Freddy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Ordered in shop and derived fast
7 juli 2023
Svar från hmv (UK) - Basingstoke
Hi MARK
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
avatar way of the water excellent film good value for the money
the service was excellent again polite and professional as always
29 juni 2023
Svar från hmv (UK) - Basingstoke
Hi wendy
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
Svar från hmv (UK) - Basingstoke
Hello jamie
Thanks for leaving us a great review!
We were so pleased to read your comments and look forward to seeing you again soon.
Svar från hmv (UK) - Basingstoke
Hi Rob
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
Courteous staff.
22 maj 2023
Svar från hmv (UK) - Basingstoke
Hi Graham
Thanks for getting in touch with such a positive 5 star review; we really appreciate your comments and hope to see you again in the near future.
Cheers!
What I purchased was the right price…
What I purchased was the right price and then there was a DVD I needed ordering and the post was brilliant
26 maj 2023
Svar från hmv (UK) - Basingstoke
Hi Justina
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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