Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Se mer
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Unit 28/29, Festival Place, RG21 7BE Basingstoke, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Website became slower and slower as I added CD's to my basket (over 2 minutes to add the 11th one!). A further fault meant I couldn't reach the payment screen to complete the order. Stores cannot ac... Se mer
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I went into the shop with little to no information on an old record player i was trying to set up with low hopes of anyone being able to assist me. That was until George came to the rescue with all th... Se mer
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Hello was looking for dvd the hit man's bodyguard, asked Lexi for help. Lexi could not have been more helpful, very pleasant, went out to store to look for it, unfortunately not there but ordered the... Se mer
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Helpfulness of HMV assistant in the Basingstoke store. I didn't have the correct title but thanks to the young man's patience and perseverance he found the DVD I wanted. Placing the order and arrang... Se mer
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Skrivet av företaget
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer SupportSkrivet av företaget

Unit 28/29, Festival Place, RG21 7BE, Basingstoke, Storbritannien
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fast, good quality delivery. Unfortunately one of my vinyls were damaged on delivery however this was a manufacturers fault. The Basingstoke HMV staff were very useful, their manager replaced the vinyl whilst the employee found the vinyl for me. Great in house experience and resolved my issue quickly.

Svar från hmv (UK) - Basingstoke

Svar från hmv (UK) - Basingstoke
I was kept informed regularly as to when my vinyl would arrive .
It arrived the day I was given and was well packed .

Svar från hmv (UK) - Basingstoke
Using click and collect made sure what I wanted was available. Picking up from the Basingstoke store was easy and they were friendly and helpful

Svar från hmv (UK) - Basingstoke
Meghan at the Basingstoke store helped to find & order a dvd for me. Very helpful all went smoothly.

Svar från hmv (UK) - Basingstoke
They were really helpful and managed to get the cd box set super quick

Svar från hmv (UK) - Basingstoke

Svar från hmv (UK) - Basingstoke

Svar från hmv (UK) - Basingstoke
Easy to order online and collect in store. Was notified when item was in and collected with no problems

Svar från hmv (UK) - Basingstoke
Ease of ordering online, speed of delivery and clear information of collection at store.

Svar från hmv (UK) - Basingstoke
Went into store looking for a specific record. They didn't have it but ordered it in for me (also offered home delivery). No extra charge to order and was cheaper than I thought! Was in the store within 3 days and was updated via email the whole time. Awesome team in Basingstoke store always well stocked and clean too.

Svar från hmv (UK) - Basingstoke
I didn't see Mog's Christmas, the product I preordered in the actual store after its release date, which was the 4th of November 2024 and I'm glad I preordered it with my local HMV store.

Svar från hmv (UK) - Basingstoke
I had to go down the shop 5 days after my its on its way email ....no one emailed or called me from the basingstoke HMV to let me know it was in the shop for collection..and when I eventually went down to find out where it was I was told it was ready for collection for four days and not even an apology from the staff so won't be pre ordering from HMV again ..ive read your reply ..I wasnt notified it was ready to pick up in store I was however notified that it was on its way to store ..it wasn't in my spam/junk folder because it wasn't sent..

Svar från hmv (UK) - Basingstoke
Great friendly staff very helpful excellent way to pre order dvds or any items can't give a bad review

Svar från hmv (UK) - Basingstoke
It was a seamless process from start to finish

Svar från hmv (UK) - Basingstoke
Easy to order in store ,as product wasn't available, delivered in a few days ,helpful ,friendly staff

Svar från hmv (UK) - Basingstoke
Kind staff but unable to get 2 cds even though they were supposed to be out. Boyfriend's birthday presents out of the window but found other thingd

Svar från hmv (UK) - Basingstoke
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