hitpaw.net 

I have contacted HitPaw for technical support a few times since I purchased their product HitPaw Univd. Support has each time contacted me within a day or two with specific guidance on how to address any problems on my end or by sending me a link to a new update that fixes any error I have encountered. Their detailed support exceeds my expecations!

I wanted to change my primary email address with HitPaw, but I couldn’t do it myself. I contacted customer support and received a response very quickly. They helped me change the email address without any issues. Very helpful and very fast service. A great company! ⭐

I don’t normally have to contact Hitpaw as their software is largely self-explanatory. However, when I contact them I can always guarantee a very prompt reply. Their knowledgeable and friendly staff are always willing to help, and any issue is quickly resolved. Recently I had an issue with upgrading my software, and they were able to help me out and resolve my problem both inmediately and efficiently. Many software suppliers hide their contact details or are slow to respond - if at all - so it’s heartening to do business with a company who has pride in their product and eager to support it!

HitPaw is the best photo editing software I’ve used for restoring and enhancing old pictures. It does an excellent job of bringing out clarity and detail without distorting the original image. Many programs tend to over-sharpen or artificially change facial features, but HitPaw preserves the natural look while still improving resolution and overall quality. The results feel authentic rather than overly processed. It’s also very easy to use, even for someone who isn’t a professional photo editor. With just a few clicks, older or low-quality images can look dramatically better. If you want to restore treasured photos while keeping them true to the original, HitPaw is an outstanding choice.

So I have using Many Hitpaw tools from last 1 year and u had to say that the user experience is awesome like as an editor the tools allow me to make my work flow more efficient and the best part is there customer service which is like cherry on top so if you are creative professional I highly recommend them

It was a good experience as the service team was friendly and competent in assistance.

自分が撮影したピントが合っていない写真を補正するのに導入しました。とても精度が良く、非常に綺麗で本物よりも美しくも仕上げれますし、より本物に近い形に仕上げることもできます。さまざまなチューニングができ素晴らしいです。また精度の低いカメラやスマホで撮影した解像度の低い画像でも、ディテーテルを担保して補正してくれます。非常に優秀なアプリだと思います。そしてこれがサブスクで全てできるのがありがたいです。今後は追加でもっと高度な編集なども使用したいです。今後が楽しみです。

Terrible scam. They offfer 30-day money back, and do not honor it.

It's really amazing the improvements we can make , with easy, on videos with this software. I really like. Thanks very much. And fast answer in support. Blessings.

非常有誠意地幫我解決問題，謝謝你

⭐⭐⭐⭐⭐ Absolutely Impressive!
HitPaw FotorPea has far exceeded my expectations! The AI-powered image enhancement delivers professional results in seconds – even blurry or pixelated photos are transformed into brilliantly sharp masterpieces. The user interface is intuitive and well-organized, allowing even beginners to get started right away without any learning curve. I was especially impressed by the automatic portrait optimization: skin tones look natural, and fine details are perfectly preserved. The noise reduction is simply flawless. Colors become more vibrant without looking artificial or over-processed. The background enhancement feature adds an extra layer of polish that truly sets this software apart from the competition. For photographers, content creators, and anyone who wants to get the very best out of their images, FotorPea is an indispensable tool. Highly recommended – a true game changer!​​​​​​​​​​​​​​​​

辛苦了，服務很棒😇
請多多加油。

Tried one of their products (7th February), cancelled immediately (within 10 minutes) as I saw that the product ran at a snails pace unless you purchased online tokens for faster export times. Requested refund but the company refused.

I had to go back and forth for a number of days as they continued to deny me a refund. I cited UK refund law: “If you bought the product online, you have an automatic 14-day cooling off period from the day after you receive your order, with some exceptions such as bespoke or made to measure products. If you wish to return a product within these 14 days, there doesn’t need to be anything wrong with the product.”

They then agreed to a refund (in writing) within 7-14 business days. That was the 11th February but I’ve still not had the money.

I’ve now had to contact my bank to chase this up.

Really poor and clearly they lie.

My experience with HitPaw has been overwhelmingly positive, especially when it comes to their customer support. In an era where many software companies rely on automated replies or delayed responses, HitPaw truly stands out. Their support team is remarkably attentive, friendly, and dedicated to resolving issues quickly. Every time I reached out with a question—whether technical or about licensing—they replied with clear, detailed guidance that made the process simple and stress‑free.
What impressed me most was their willingness to go the extra mile. They followed up after resolving my issue to ensure everything was still working smoothly, which reflects genuine care for their users, not just closing tickets. It’s rare to find a company that combines great software with such reliable and human customer service, and HitPaw absolutely excels at both. I wouldn’t hesitate to recommend them.

es espectacular esta aplicacion. me ayudo a corregir muchos errores de fotografia de eventos sociales por el cual pen en un momento que no lo iba a tener hasta que lo tuve y me pone muy contento que exista esta clase de app que nos ayuda a nosotros a los fotografos a solucionar el problema.

I took an old poor-quality video and "Hitpaw VikPea Video Enhancer" converted it into a high quality video. In the original video a person's teeth were just a blur. In the "Hitpaw VikPea" Video Enhancer" version of the video you could see and even count every tooth that was a blur on the original.

Flawless and rapid conversion of standard bitrate .mp3 files to 320 kbps. I found myself needing to convert low-res .mp3s to a higher bitrate. I searched Google for references for 320 conversion programs, and HitPaw came up in multiple "best of" lists. Signing up was easy, and there are at least 3 subsciption plans available and I found the pricing to be fair. I have not yet used the tool to convert .mov files, but based upon the easy process for converting .mp3s, I would expect the same performance. Highly recommended.

What a GREAT program. It really saved the day! I had some bad focus problems on a video and I couldn't fix it myself. The program fixed it completely

車のナビでよくダウンロードしたyoutube動画等を流しています。他のダビングアプリとは違いとても簡単にダウンロードできます。ダウンロード時間も短く、フォルダに入れてコレクションとして楽しんでいます。今回初めてカスタマーサポートを使用しましたが前使っていたアプリより迅速に対応していただいて助かりました。今後も使用し続けていこうと思います。