Very thorough hearing test. Ryan was very knowledgeable and at pains to highlight the support Hidden Hearing were able to provide. My only piece of constructive feedback relates to the external noise... Se mer
Plats
Byt platsUnit 8, Loreburne Shopping Centre, DG1 2BD DUMFRIES, Dumfries and Galloway, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A very thorough examination and hearing test. Advice given was appropriate and not trying to sell a hearing aid above my current needs. Staff polite and friendly as usual. My husband has been using t... Se mer
Amazing customer service from the Dumfries team. Booked a last minute appointment with Donna for my father in law to get an ear wax removal procedure with Kirsty. As we were going on a family holi... Se mer
When I used to live in Glasgow I always went to Glassford Street and continued to do so after I moved to Portpatrick as there was no local branch. This involved an overnight stay due to the amount of... Se mer
Företagsinformation
Skrivet av företaget
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Kontaktuppgifter
Unit 8, Loreburne Shopping Centre, DG1 2BD, DUMFRIES, Dumfries and Galloway, Storbritannien
- 01387 213013
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The visit to Hidden Hearing in Dumfries was very positive
The visit was very positive . Ryan was very honest and straightforward about my options for addressing my slightly worsening hearing with my (now ageing) hearing aids. I would certainly recommend Hidden Hearing in Dumfries to anyone who has a problem with their hearing.
Aleisha was punctual and kind and…
Aleisha was punctual and kind and considerate and reassuring.
Thank you
Very thorough hearing test
Very thorough hearing test. Ryan was very knowledgeable and at pains to highlight the support Hidden Hearing were able to provide. My only piece of constructive feedback relates to the external noise I could hear from the room I was in during the test - I found this off-putting. For example, I could hear the receptionist's email pinging away whilst I was undergoing one specific test where I had earphones on. Despite this, I am confident an accurate assessment was made of my hearing. We had a clear discussion on what options I had.
My visit was made enjoyable by very friendly and supportive staff
My visit was made enjoyable by very friendly staff, who immediately made me feel welcome and helped me to relax. The assessment was performed thoroughly and professionally. At all times I was told exactly what was going to happen and the purpose of the tests. The results were explained very clearly, and although I didn’t need any further help, I was reassured.
Very impressed with the quality.
Very impressed with their knowledge, their approach and professionalism. These aids seem to be much better than my brothers and friends’ who have various types. My aids are superior in flexibility and functionality. Easy to adjust to various situations like pubs or TV viewing.
Very prompt with time for appointments…
Very prompt with time for appointments very professional service and courteous over all very pleasant visit with a good result
Great experience.
Great experience with the hearing test.
Very knowledgeable.
Staff were all very friendly and helpful.
My hearing test was genial and…
My hearing test was genial and professional.
It keeps me up to date with any changes in my hearing.
A very thorough examination and hearing…
A very thorough examination and hearing test. Advice given was appropriate and not trying to sell a hearing aid above my current needs. Staff polite and friendly as usual. My husband has been using them for years.
I’m currently using NHS ones issued nearly 3 years ago which need new batteries every 4 to 5 days and have not been reassessed in that time.
Ryan was very friendly
Ryan was very friendly, professional and the whole experience was 100% better than the NHS
Very thorough
calm!
Very calm, and nobody laughed at my absurd hearing mistakes. Now I am part of daily life.
The audiologist was very experienced…
The audiologist was very experienced and efficient and the receptionist was helpful and pleasant. They were both very nice
very good communication and advice from…
very good communication and advice from nice staff
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