Very good service from the receptionist and practitioner. He couldn't remove all the wax but we have made a second appointment!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience at hidden hearing was a pleasure. I was seen fairly quickly after walking in and had my ear wax removed within a few minutes. Very friendly professional and thorough throughout my treatm... Se mer
Maria and Rebecca are two lovely ladies and very friendly. I would highly recommend Hidden Hearing. I have been going for a long time now and have finally got my husband to agree to join me for hear... Se mer
James Freeston was a joy. Patient, unhurried, no hard sell, plenty of options, thorough exam and I could go on. This company is head and shoulders above the high street companies I've tried. Mum's... Se mer
Företagsinformation
Skrivet av företaget
Hidden Hearing is a leading private hearing healthcare provider with over 50 years of experience and 80 branches throughout the UK.
Kontaktuppgifter
12 Castle Lane, MK40 3US, BEDFORD, Bedfordshire, Storbritannien
- 01234 221480
4,7
Utmärkt
131 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good service
Very good service from the receptionist and practitioner. He couldn't remove all the wax but we have made a second appointment!
30 juni 2026
Such a great experience
Such a great experience. From the friendly receptionist through to the audiologist. I had a thorough hearing assessment with explanations along each step of the way. I would definitely recommend this company.
4 juni 2026
Trust
Trust, Confidence, Convenience & Care at Home.
For many years now, my late mother and I have been very satisfied with the high standard of professional, friendly service provided to us in our own homes by Hidden Hearing.
Needing some urgent attention for my aides. Maria arranged for me and my wife to visit the Bedford office yesterday, for my very first time.
Having had many pleasant telephone conversations with Maria over the years, it was nice to put a face to the telephone voice.
We were immediately impressed with the office and its facilities, and the coffee made us feel comfortable and at home.
Maria then introduced us to the delightful Rebeca, who took great care of us from then on. She carried out all the necessary tests, adjustments and repairs, whilst still keeping Pat involved/occupied, watching some of the things on screen.
All in all, it was a very satisfying, enjoyable and productive experience, resulting in a great improvement in my hearing.
Needless to say, we have no hesitation whatsoever in recommending the Bedford office of Hidden Hearing, and we send our thanks to Maria and Rebeca.
PS. I forgot to mention that we are 90 and 89 years old, respectively.
Dave & Pat Reynolds.
23 april 2026
very friendly as always and came away…
very friendly as always and came away with confidence that my hearing had been well tested
18 mars 2026
Very good experience and first class…
Very good experience and first class staff and service
25 februari 2026
Great experience from booking through to consultation
The support from Hidden Hearing has been great from the booking of the appointment, the welcome at the branch, when I turned up and the consultation itself, where the audiologist explained everything that was happening and what the results showed from the hearing tests.
12 februari 2026
Very friendly and professional service
My experience at hidden hearing was a pleasure. I was seen fairly quickly after walking in and had my ear wax removed within a few minutes. Very friendly professional and thorough throughout my treatment. This was my second time using hidden hearing and will most probably be booking again in another couple of years. The £20 off voucher helped me book my last trip.
13 februari 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I went to Bedford branch for a test and…
I went to Bedford branch for a test and all hearing aids and all went well until I was given a cost of new aids.
I was surprised how high the price was ie over £5000 so I checked elsewhere and got same for£2000 inc charger.Service from this company brilliant and test more thorough than Hidden Hearing.
I WOULD ADD THAT PRICES ARE FOR TOP LEVEL Oticon Intent.
21 november 2025
Omdöme utan inbjudan
Svar från Hidden Hearing - Bedford
Hello
Thank you for taking the time to leave your review and to share your feedback. We’re pleased to hear that all went well with the with the hearing test.
We’re sorry to hear that our pricing did not meet your expectations. The cost of hearing aids can vary depending on the level of technology, features, and aftercare included, but we understand how important it is that our customers feel confident and comfortable with their options.
If you decide in the future that you would like to come back to us, we’d be more than happy to help you arrange an appointment and we would hope to be able to meet your expectations should we get another opportunity to.
If there is anything else we can help you with or you would like to discuss with us, please feel free to contact our Customer Services Team on 01622 775191 or by emailing contact@hiddenhearing.co.uk
Kind Regards
Hidden Hearing
01622 775191
contact@hiddenhearing.co.uk
Thorough and efficient as always.
14 januari 2026
Staff
Receptionist Kind, friendly, professional
Clinician Kind, friendly, professional, helpful and understanding
14 januari 2026
Omdöme utan inbjudan
Great experience at Hidden Hearing
James was courteous, patient and professional and couldn't have been more helpful. He explained everything really clearly and is the main reason I would recommend Hidden Hearing so highly.
7 januari 2026
Omdöme utan inbjudan
Lack of authenticity
Started 15” late though i could see audiologist in office and wasn’t on phone.
Lost trust in their views/honesty quickly when any shortfalls in proposed hearing aids compared to existing ones was put down to fact i had moulded fittings at moment.
Lack of openness/honesty about other options available to me.
22 oktober 2025
Svar från Hidden Hearing - Bedford
Hello
Thank you for taking the time to leave your review and we are very sorry to see the reason for it.
We have passed the details onto our Customer Services Team to reach out to you so they can discuss this further with you.
If there is anything else we can help you with in the meantime, please feel free to contact us on 01622 775191 or by emailing contact@hiddenhearing.co.uk
Kind Regards
Hidden Hearing
01622 775191
contact@hiddenhearing.co.uk
Help from Hdden Hearing.
It was good that Colin Lasky could come to the house and sort out my hearing aids
The left ear is still not right but I have made an appointment to have my ear wax cleared, as he suggested, so it should be a lot better after that Margaret James.
4 november 2025
Very good service
Very good service at a recent appointment, excellent staff receptionist, audiologist and trainee audiologist.
A thorough test and my hearing aids reprogrammed accordingly so my hearing has improved.
30 september 2025
Omdöme utan inbjudan
A reliable practice
Any questions are answered sensibly even if they might seem foolish.
11 september 2025
Fantastic service
Fantastic service, very pleased with the hearing aids not cheap having used them for a year I couldn't go back to the NHS ones a special mention to Rebecca who is a real asset to your company as she is so good
14 augusti 2025
Detta är Trustpilot
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