Hey Fresto! Omdömen 

144
TrustScore 4 av 5

4,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Timely delivery with a no fuss ordering process. But the best part is the food, ready in minutes just like any ordinary ready meal. That’s where the similarity ends, top ingredients that lead to a tas... Se mer

Betygsatt 5 av 5 stjärnor

Lovely home made food full of seasoning and flavour, also super filling and sometimes enough for 2 portions for myself even though meant for 1 person. I like the value for money, and the amount of cho... Se mer

Betygsatt 5 av 5 stjärnor

I was dubious about ordering ‘ready meals’ online but these sounded so nice I thought I’d give them a try. Wow, I wasn’t disappointed!! Absolutely delicious!! Tasty, fragrant and fresh dishes. 100% I’... Se mer

Betygsatt 3 av 5 stjärnor

Food tastes decent, good for a spare time. Better elsewhere. Most of the veggie food has just Butternut squash, which didn't taste great defrosted. Also they gave me a chicken dish, despite all my oth... Se mer

Företaget har svarat

Företagsinformation

  1. Matleverans
  2. Livsmedelsproducent

Skrivet av företaget

Delicious Frozen Gourmet Meals Delivered Straight to Your Door


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

144 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,1

Alla omdömen

(144)

9 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Delicious

Timely delivery with a no fuss ordering process. But the best part is the food, ready in minutes just like any ordinary ready meal. That’s where the similarity ends, top ingredients that lead to a taste explosion in the mouth. I’ve tried other chef cooked subscriptions but Hey Fresco are the best. They are better tasting and far more nutritious than anything I could cook myself. I have no problem recommending them to other vegan/vegetarians.

11 november 2025
Betygsatt 4 av 5 stjärnor

Everything was excellent apart from the…

Everything was excellent apart from the long wait for delivery - 6 days . and I received no e mails to confirm my order I must say this is unusual , Delivery is usually much quicker and a confirmation of order email is usually received
Quality of food excellent.

19 augusti 2025
Betygsatt 3 av 5 stjärnor

Food tastes decent

Food tastes decent, good for a spare time. Better elsewhere. Most of the veggie food has just Butternut squash, which didn't taste great defrosted. Also they gave me a chicken dish, despite all my other boxes being veggie.

29 juni 2025
Logotyp för Hey Fresto!

Svar från Hey Fresto!

Hey!

Thanks so much for your review and taking the time to leave feedback-we really appreciate it. We're glad you found the food suitable for easy meals, though we are sorry to hear that it didn't meet your expectations. We are always working to diversify our vegetarian and vegan meal range, and make sure that a high quality is met, even after freezing and re-generating products, and so this will be passed onto the development team to improve our recipes.

Most importantly, we're sincerely sorry about the mix-up with the chicken dish. That absolutely should not have happened, especially since you were receiving vegetarian meals. We would love the chance to look into this further and rectify this situation - please reach out to hey@heyfresto.co.uk so we can look into this further for you.

Thank you again for your honest review,

The Hey Fresto! Team.

Betygsatt 5 av 5 stjärnor

I think the meals are completely…

I think the meals are completely lovely, good choices, quality & taste xx great value also

28 juni 2025
Logotyp för Hey Fresto!

Svar från Hey Fresto!

Hey!

Thank you so much for the fantastic review! We are thrilled to hear that you are enjoying our meals and we cannot wait to keep serving up more dishes for you to enjoy.

Thank you again for your support,

The Hey Fresto! Team.

Betygsatt 3 av 5 stjärnor

Had my first order delivered

Had my first order delivered. I ordered the meals for 2 people. However, these are definitely not meals for 2. The quantity is more like 1.5. Which is fine when you add rice but the pasta meal you can't add additional pasta as the sauce was insufficient and the cottage pie you can't add additional mash. It sort of makes the idea of ready meals redundant when you have to add/cook extra. So unfortunately won't be ordering again.

10 mars 2025
Omdöme utan inbjudan
Logotyp för Hey Fresto!

Svar från Hey Fresto!

Hi Helen,

Thank you for trying Hey Fresto! and for sharing your honest feedback. We’re sorry to hear that the portion sizes didn’t meet your expectations. Our meals are designed to provide a balanced serving for two, but we understand that preferences can vary.

We appreciate your insights on the pasta sauce and cottage pie, and we’ll pass this along to our team for review. If you're looking to bulk up portions, we do offer a range of side dishes that pair perfectly with our meals. Additionally, many of our customers enjoy customizing their meals by adding their own extras, such as extra veggies, rice, or protein, to suit their personal tastes and hunger levels.

We’d love the opportunity to make things right—please feel free to reach out to our customer service team at hey@heyfresto.co.uk if you'd like to chat further. We hope you’ll consider giving us another try!

Best,

The Hey Fresto! Team

Betygsatt 4 av 5 stjärnor

Good range of tasty, easy to prepare meals

Good range of tasty, easy to prepare food and good customer service. Easy to navigate the website. The only thing stopping me giving 5* is that both orders I've made so far have been the only package on the van - meaning the driver had to drive from Birmingham area to North Yorkshire for one customer. Good service in one way, but it must really cut your profits and it makes me very uncomfortable about the eco-credentials. I want to keep ordering, but will have to think very carefully about it. Surely a courier service would be more efficient and cost-effective for you as well as being kinder to our planet.

9 februari 2025
Logotyp för Hey Fresto!

Svar från Hey Fresto!

Hi Jacky,

Thank you so much for your kind feedback! We’re thrilled to hear that you enjoyed our products.

We truly appreciate your concerns regarding sustainability in our delivery logistics. As a growing business, we’re committed to meeting customer expectations while maintaining the highest quality, which is why we handle deliveries ourselves. This ensures your order arrives in perfect condition. Additionally, our logistics team works hard to consolidate deliveries along the same route to reduce our carbon footprint.

While we understand that this process isn’t always as eco-friendly as we’d like, please know that we are constantly exploring new ways to improve and reduce our environmental impact. We’re committed to making strides toward more sustainable practices in the future.

Thank you for your understanding and support, and we hope that you place another order with us soon!

Best regards,

The Hey Fresto! Team

Betygsatt 2 av 5 stjärnor

Low Calorie bundle is spicy

I ordered the Low Calorie Ready Meals Bundle hoping for variety but I didn't know that most of the meals are spicy and I can't eat spicy :( so I had to donate the food.
Delivery and logistics 10 out of 10 I must say.

30 januari 2025
Logotyp för Hey Fresto!

Svar från Hey Fresto!

Hello,

We’re truly sorry to hear that our Low Calorie Bundle didn’t meet your expectations. We strive to offer a variety of meals that cater to different tastes, and your feedback is invaluable in helping us improve.

For more customisation, we also have a dedicated 'Low Calorie' section on our site under the 'Ready Meal' dropdown. This allows you to handpick meals that better suit your preferences. We encourage you to explore this option and see if any items catch your eye.

If you have any further questions or would like personalised recommendations, please don’t hesitate to reach out to us at: hey@heyfresto.co.uk We’d love to help you find the perfect products.

We hope to have the opportunity to serve you again soon!

Many Thanks,

The Fresto Team.

Betygsatt 5 av 5 stjärnor

the service is fast

the service is fast , friendly and reliable . the food is just what I need .

21 januari 2025
Logotyp för Hey Fresto!

Svar från Hey Fresto!

Thank you so much for your review! We look forward to providing more delicious meals to you in the future.

Thanks,

The Hey Fresto! Team

Betygsatt 5 av 5 stjärnor

Great lifeline service

I order the vegetarian bundle for my daughter who isn’t able to shop and cook properly because of her health. It’s a great way for her to have good quality meals and the cost is fair. I have found ordering simple and delivery prompt with good information all along. I haven’t tried the meals myself, but I know my daughter really likes them. Great service all round.

12 januari 2025
Logotyp för Hey Fresto!

Svar från Hey Fresto!

Thank you so much for choosing Hey Fresto! We are so glad to hear that our services can accommodate you & your daughter's needs, and we look forward to providing more delicious meals for her!

Many Thanks,

The Hey Fresto! Team

Betygsatt 5 av 5 stjärnor

Exceptional quality

We’ve ordered a couple of times now and the quality of the meals is exceptional and a good variety to choose from too to keep dinners interesting. Would highly recommend!

30 december 2024
Logotyp för Hey Fresto!

Svar från Hey Fresto!

We are so glad to hear that you are enjoying our meals! Thank you for the lovely review.

The Hey Fresto! Team

Betygsatt 5 av 5 stjärnor

Delicious Dish

The spinach and ricotta cannalloni was delicious, wonderfully balanced, just like home made. We all enjoyed it as a family dinner, even my 5y/o, and he’s a tricky customer!

5 december 2024
Omdöme utan inbjudan
Logotyp för Hey Fresto!

Svar från Hey Fresto!

Thank you so much for your lovely review, it is great to hear that we are able to cater to the whole family! We hope to receive another order from you soon.

Many Thanks,

The Hey Fresto! Team.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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