Customer Service was great!! Car was ready. Pick up and drop off was good. Did receive a call from rep inquiring about a chip in the windshield. I advised her that was already there, I realized af... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I didn’t like the lack of information I received when booking the rental then when I returned the car I found out that they didn’t charge me the quoted amount when I paid for the rental with my debit... Se mer
The service was good, and the vehicles were clean, but the availability and variety of vehicles are limited. I’m a President’s Circle member and rent exclusively through Hertz. While I appreciate th... Se mer
A small store and you get great customer service. Both recent rentals went very smooth and inexpensive.
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
550 N Webb Rd, 67206-1802, Wichita, Kansas, USA
- (316) 689-3773
Your Car Rental Deals, News & Offers
3,7
Medel
4 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer Service was great!
Customer Service was great!! Car was ready. Pick up and drop off was good. Did receive a call from rep inquiring about a chip in the windshield. I advised her that was already there, I realized after picking up. She called her manager and confirmed it was already there.
6 oktober 2026
I didn’t like the lack of information I…
I didn’t like the lack of information I received when booking the rental then when I returned the car I found out that they didn’t charge me the quoted amount when I paid for the rental with my debit card and when I returned it they charged me then and I didn’t have any money in my bank and was put over 360.00 in the whole. They never once told me that it was not going to charge my debit card the day I picked up the card they took out the deposit but not the charge which I’m still waiting on my refund for the deposit so I was put in a TERRIBLE SITUATION with my bank account. I am very disappointed and unhappy with the process and situation.
23 september 2026
A small store and you get great…
A small store and you get great customer service. Both recent rentals went very smooth and inexpensive.
19 september 2026
The service was good
The service was good, and the vehicles were clean, but the availability and variety of vehicles are limited. I’m a President’s Circle member and rent exclusively through Hertz. While I appreciate the cleanliness and customer service, I wish there were more vehicle options.
One area where Hertz is falling behind is the fleet. Most of the vehicles available are not the higher-spec or top-trim models. For example, during my last rental I received a Mercedes-Benz GLE 350 that didn’t even have Adaptive Cruise Control or Steering Assist. For a premium SUV at a premium rental price, I would expect at least these basic driver-assistance features.
I rent cars 4–5 times every month, and I’ve noticed that the fleet has remained almost the same for the past two years with very little refresh or variety. I hope Hertz considers expanding and updating its fleet with more well-equipped vehicles, especially for loyal customers like President’s Circle members.
1 juli 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.