Hertz failed to honor our confirmed reservation twice. After sending us from Phoenix to Tempe for a replacement car, that car was gone when we arrived. We were forced to pay $794 instead of the agreed... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I walked in around 4:30 p.m., and KeAndre was the only employee working at that moment. He helped two other customers before me in no time, while still being very professional and attentive. I... Se mer
Although I didn't get the upgrade I paid for, still the experience was very good
Car was ready when we arrived, fast service. Very accommodating when we had to return it early!
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
7700 S Priest Dr, 85284, Tempe, Arizona, USA
- (480) 753-4606
Your Car Rental Deals, News & Offers
4,0
Bra
12 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Although I didn't get the upgrade I…
Although I didn't get the upgrade I paid for, still the experience was very good
12 oktober 2026
The staff was great when I picked up…
The staff was great when I picked up and dropped off
11 oktober 2026
Terrible
Hertz failed to honor our confirmed reservation twice. After sending us from Phoenix to Tempe for a replacement car, that car was gone when we arrived. We were forced to pay $794 instead of the agreed $375. Hours wasted, terrible customer service, and still waiting for Hertz to take responsibility.
3 oktober 2026
Staff was friendly
Staff was friendly, vehicle was clean. Only minor issue was resolved without hesitation in their behalf.
22 september 2026
I walked in around 4:30 p.m.
I walked in around 4:30 p.m., and KeAndre was the only employee working at that moment. He helped two other customers before me in no time, while still being very professional and attentive.
I had an awful experience with Hertz over the summer, so I was honestly just hoping for an okay experience this time. But after seeing how KeAndre handled everything, I immediately felt so much better. He was very knowledgeable, calm, and prompt. He answered all of my questions, accommodated my situation, and most importantly, he was very sympathetic and understanding. That meant a lot to me, especially since I was renting a car after being in a car accident.
When I returned the car, I met two other employees, Willis and Jaime, who were also excellent. They were friendly and made the return process easy and pleasant.
Overall, I had such a great experience with this branch. I highly recommend them and will definitely come back!
16 september 2026
This is a great location with awesome…
This is a great location with awesome people.
10 september 2026
Car was ready when we arrived
Car was ready when we arrived, fast service. Very accommodating when we had to return it early!
27 augusti 2026
The young man who processed my rental
2 juli 2026
I returned the car prior to my return…
I returned the car prior to my return time and was charged a late fee. All information on the receipt does not have any contact information to dispute this charge without disputing the entire bill through my credit card.
28 juni 2026
Jaimie was great when picking up the…
Jaimie was great when picking up the vehicle and the gentlman who received it when I returned it. Great customer service.
26 juni 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.