Because they’re boring always the same good service every time at this location
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When I rented the car I was told that if I returned it early, I would only be charged for the time I used it. I returned it after 2 days and was charged for a full week instead of 2 days. They said if... Se mer
Have been renting here for a while and their service is very good.
Roger was great with handling my reservation
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
9017 E Adamo Dr, 33619, Tampa, Florida, USA
- (813) 630-4092
Your Car Rental Deals, News & Offers
3,6
Medel
6 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Because they’re boring always the same…
Because they’re boring always the same good service every time at this location
5 september 2026
Excellent experience
Have been renting here for a while and their service is very good.
29 augusti 2026
When I rented the car I was told that…
When I rented the car I was told that if I returned it early, I would only be charged for the time I used it. I returned it after 2 days and was charged for a full week instead of 2 days. They said if I didn't like it, To call 800-654-4178. when I called, I was connected to an AI that was no help and it would not connect me to a real human person.
2 juli 2026
If This Is a Midsize SUV, My Macaw Is a Bald Eagle
I reserved a midsize AWD SUV for an 8-day road trip through the Brandon Hertz location. When I arrived to pick up the vehicle, I was initially told they had a Nissan midsize SUV available. However, when they went to check it out to me, the employee realized it had not yet been checked in and appeared to still be out on rental.
The employee then offered me a Buick Encore and assured me that it was both a midsize SUV and all-wheel drive. Since I needed the vehicle for a long road trip, I accepted it based on that information.
Unfortunately, the Buick Encore was neither a midsize SUV nor an AWD vehicle. After driving it for eight days, I mentioned this to the same employee upon returning the car. His response was, "Who told you that?" When I reminded him that he was the one who had assured me it was a midsize AWD SUV, he acted as though I was inconveniencing him and simply told me that reservations are not guaranteed and gave me the billing department's number.
I called Hertz customer service, and the representative confirmed that I was "thoroughly correct"—I had not received the class of vehicle that I reserved. They did provide a small credit to my account, which I appreciated.
While I understand that vehicle availability can change and that reservations may not always be guaranteed, customers should not be told they are receiving a specific class of vehicle when they are not. I planned an 8-day road trip around having a midsize AWD SUV, and the substitute vehicle made for a much less comfortable trip.
I appreciate the customer service representative who acknowledged the issue and corrected it as much as possible. However, I hope this feedback helps ensure that future customers are not misled about the type of vehicle they are receiving.
20 juni 2026
Roger is the best
19 juni 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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