The car was beautiful from inside and out! Very clean, delivered on time Begin enough for six people and suitcases, while also having enough legroom to feel comfortable 10 out of 10.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
professional courteous service
Easy process! Excellent customer service
I am a Hertz Presidents Circle member. The car was dirty and had almost 60,000 miles. It had a damaged and worn interior. The attendant lost the keys to the car and was looking for them for 40 minutes... Se mer
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
519 Waverly Ave, 10543, Mamaroneck, New York, USA
- (914) 381-2498
Your Car Rental Deals, News & Offers
3,3
Medel
9 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
professional courteous service
16 oktober 2026
Bad customer engagement and service
Bad customer engagement and service. This looked more like garage and not the HertZ rental
29 september 2026
The car was beautiful from inside and…
The car was beautiful from inside and out! Very clean, delivered on time Begin enough for six people and suitcases, while also having enough legroom to feel comfortable 10 out of 10.
29 september 2026
Take picture of gas gauge when picking up. May steal your deposit for refueling charge
My problem is not with the Blazer that I rented that was fine. This was my first time renting. When I picked up the car from the 519 Waverly rd in Mamaroneck location. They brought the car around the employee went outside and was taking pictures of the car. I then went outside with my grandson and his friend. Also took note of outside of car. I elected to put the gas in myself. As we drove off I noticed that the gas was only 1/4 filled. I figured that’s because I chose to put the gas myself. When returning the car I looked at hertz policy for returns . And it states to return the car with the same amount of gas your received it or more. Well I returned it with alittle more than a 1/4 tank. Which is how I got it. When I returned it I parked it and gave them the key. The guy said ok that’s it your get the final bill emailed. I thought it strange they didn’t check car first. So I left and about 25 minutes later I get invoice stated my bill was $526. Well the original bill was 326 with $200 additional deposit to be returned. They charged me $160 (9.99 per gallon) to fill the tank. Then on invoice it stated I received the car full but it was not. So needless to say they kept my deposit should say stole. I will not recommend this place to anyone. And if he took pictures of outside why didyhr take picture of gas gauge as well. This will be a lesson for me. So far Hertz has not reached out to me on this
22 september 2026
The car was so dirty
The car was so dirty. My daughter had a bug on her and I had to drive in the rain/storm to Westchester County to get the car cleaned. It delayed our trip to drop her off to college.
25 augusti 2026
It was terrible.
It was terrible.
I reserved a luxury vehicle and was informed that my vehicle was ready to be picked up.
When in fact that when I arrived, I was informed that they only have pick up trucks available.
I was absolutely furious with they’re service and ended up with a Jeep compass which had my family and I cramped up all week.
20 augusti 2026
Terrible - and I am a Hertz Presidents Circle member
I am a Hertz Presidents Circle member. The car was dirty and had almost 60,000 miles. It had a damaged and worn interior. The attendant lost the keys to the car and was looking for them for 40 minutes. Then he said the car needs to be cleaned and vacuumed - why isn't it ready upon my arrival? So I waited almost 1 hour for the car. To boot, it had 1/3 of a tank of gas. Upon delivery, no-one sent me a confirmation email and I called to confirm that they indeed booked the car as returned. They did not and forgot, luckily only 10 minutes before the grace period ended did they book the car as returned. Very unprofessional service and sloppy experience - and I expect much more from Hertz.
30 juni 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.