I wanted to give a shout out to Ovetta and Ron (I believe that was his name). They were absolutely amazing and professional! We were dealing with my daughter's car being repaired and needed a rental c... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff at this Hertz Exceptional! I did not wait, I was immediately greeted and assisted by a friendly female clerk during check-in, and received the same service from a male clerk during check-out... Se mer
Hertz cancelled my reservation 1 hour before I was scheduled to pick up the car. Reservation was made 1 month in advance and confirmed. There offered no remedy or consideration for the cancelation.... Se mer
Staff always welcoming and friendly. Knowledgeable about my reservation when I get there and accommodating. Vehicles are always clean.
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
423 W Chestnut St, 40202, Louisville, Kentucky, USA
- (502) 537-6178
Your Car Rental Deals, News & Offers
3,6
Medel
9 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff always welcoming and friendly
Staff always welcoming and friendly. Knowledgeable about my reservation when I get there and accommodating. Vehicles are always clean.
16 oktober 2026
Working excellent
Working excellent. They were very accommodating and certainly prioritize using Hertz again.
1 oktober 2026
Louisville check out was excellent my…
Louisville check out was excellent my rent to buy specialist he was awful and rude
4 oktober 2026
Hertz cancelled my reservation 1 hour…
Hertz cancelled my reservation 1 hour before I was scheduled to pick up the car. Reservation was made 1 month in advance and confirmed. There offered no remedy or consideration for the cancelation. I had to scramble and find a vehicle with another provider in order to make my destination.
25 september 2026
Had lots of issues out of the Tesla I…
Had lots of issues out of the Tesla I rented and was put to run through hoops still never got a car switched out , ridiculous stuff honestly
25 september 2026
I had to extend
I had to extend, and Hertz was very understanding, and this location was very easy to deal with, thanks again!
9 september 2026
Excellent customer service
I wanted to give a shout out to Ovetta and Ron (I believe that was his name). They were absolutely amazing and professional! We were dealing with my daughter's car being repaired and needed a rental car and they went above and beyond to accommodate us. Thanks again for your wonderful service!
4 september 2026
The staff at this Hertz Exceptional
The staff at this Hertz Exceptional! I did not wait, I was immediately greeted and assisted by a friendly female clerk during check-in, and received the same service from a male clerk during check-out. What was most impressive was the fast service. They found my reservation quickly, gave me ready/best options it was hard to decide, and got me in and out quick. I love great customer service, but they were "one service step ahead of the customer"!
26 augusti 2026
Great location
Great location. Easy UBER ride from the airport. Friendly and helpful staff
25 juni 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.