George, Albert, and Alex at this location are polite, fast, and accommodating. They’re literally doing the work of what was once a couple different hertz locations, consolidated into one. And they do... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The location I rent from Los Angeles Westin Bonaventure has a fantastic team led by Jorge. From checking in at the location to receiving the keys to my car is seamless. As a gold plus member, they alw... Se mer
Very disappointing Hertz rental experience. I had a prepaid reservation, but when I arrived to pick up the car, I ended up waiting over an hour. There was no car ready for me, and after all that w... Se mer
Great employees always happy to help!
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
404 S Figueroa St, 90071, Los Angeles, California, USA
- (213) 625-0997
Your Car Rental Deals, News & Offers
3,7
Medel
7 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing staff
George, Albert, and Alex at this location are polite, fast, and accommodating. They’re literally doing the work of what was once a couple different hertz locations, consolidated into one. And they do a great job. If any of these 3 are taking care of you, you’re in good hands.
16 oktober 2026
Great employees always happy to help!
29 september 2026
Everything was smooth and really easy…
Everything was smooth and really easy directions.
28 september 2026
The front desk young guy was realy rude…
The front desk young guy was realy rude to all the customer
18 september 2026
Very disappointing Hertz rental…
Very disappointing Hertz rental experience.
I had a prepaid reservation, but when I arrived to pick up the car, I ended up waiting over an hour. There was no car ready for me, and after all that waiting they eventually had to swap vehicles around just to get me one. The employee did tell me she would give me extended return time because of the delay, which I appreciated, but a confirmed reservation should not involve this much waiting.
I also had a Hertz birthday promotion for a free rental day. The email I received did not provide a promotional code, and at the counter I was told there was a problem because my reservation had been prepaid. I later contacted Hertz customer service and was told a manual credit would be noted, but I still have to follow up to make sure it is actually honored.
The car itself was fine and the trip went well once we finally got on the road. My complaint is with the pickup process and the difficulty getting the birthday benefit that Hertz itself offered me.
After waiting more than an hour for a reserved car and then having to spend additional time dealing with customer service over a promotion that should have been straightforward, this was one of my most frustrating car-rental experiences.
17 september 2026
Hertz Los Angeles, Westin Bonaventure
The location I rent from Los Angeles Westin Bonaventure has a fantastic team led by Jorge. From checking in at the location to receiving the keys to my car is seamless. As a gold plus member, they always go out their way to procure a mustang, Bronco or Jeep upon request. These cars are more than most of the time unavailable on the location website, however Jorge and the team always try their best to find me one of these cars if I request in advance. This is the location I always go to and will continue to do so
31 augusti 2026
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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