It is nice to not have to wait in line. However there are too many EVs and it isn’t always obvious that a vehicle is an EV. I’m not opposed to EVs in general but while traveling to unfamiliar areas it... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff is very nice. Being asked 12 times if I want to prepay gas and pay outrageous prices for insurance is annoying, but I am sure the corporate manual says to be sure and ask in case the app faile... Se mer
Easy pick up and drop off process. Car selection in the President's Circle could have been better. Access from Terminal is good at IND, just a short walk.
All went well, but cars from this location are sometimes not as clean as they should be, especially interiors.
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
7800 Col H Weir Cook Mem Dr, 46241, Indianapolis, Indiana, USA
- (317) 315-1700
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Bra
107 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got scammed on the damage cameras
Got scammed on the damage cameras. I have been a hertz customer for 30 years and I will never rent from Hertz again.
17 oktober 2026
Easy car pick up with Hertz Gold
Easy car pick up with Hertz Gold. Quick drop off too.
19 oktober 2026
It is nice to not have to wait in line
It is nice to not have to wait in line. However there are too many EVs and it isn’t always obvious that a vehicle is an EV. I’m not opposed to EVs in general but while traveling to unfamiliar areas it is unhelpful and annoying.
16 oktober 2026
Quick out and easy return
19 oktober 2026
All went well.
All went well, but cars from this location are sometimes not as clean as they should be, especially interiors.
16 oktober 2026
Easy pick up and drop off process
Easy pick up and drop off process. Car selection in the President's Circle could have been better. Access from Terminal is good at IND, just a short walk.
16 oktober 2026
I was given the wrong car and i noticed…
I was given the wrong car and i noticed that the car that was assigned to me was parked in the lot. I was advised by Summer the clerk that because i booked through Southwest Airlines there was nothing Summer could do to help me.
13 oktober 2026
Staff is very nice
Staff is very nice. Being asked 12 times if I want to prepay gas and pay outrageous prices for insurance is annoying, but I am sure the corporate manual says to be sure and ask in case the app failed to ask 12 times. I also wish the cars were newer, as the one I rented had a faint odor of cigarettes after 23K(?) miles. Car worked well however, and the process to pick up and return was very easy and quick.
16 oktober 2026
Overall not great
Overall, this was a pretty disappointing rental experience. The windshield wipers were so bad that I actually had to replace them myself just to be able to safely drive in the rain. That's a pretty basic maintenance item and something that absolutely should have been caught before the car was rented out.
The return process wasn't much better. I had to walk all the way back to the rental counter just to get a printed receipt, which was frustrating enough on its own. But I'm glad I did, because that's when I discovered they were trying to charge me for an entire tank of gas even though I returned the car with a full tank!
Between the poor vehicle maintenance, the hassle of getting a receipt, and the attempted fuel charge, this was definitely not the experience I expected from Hertz.
12 oktober 2026
Easy pickup and drop off
Easy pickup and drop off. Everything went quick, and worked out well.
14 oktober 2026
Presidents Circle - Too many miles on car
Presidents Circle lot car I selected had over 37,000 miles on it. I don't think that type of car mileage should be parked in the PC lot....
8 oktober 2026
Good service
We received excellent service from this location the car was ready upon arrival and a staff member even helped us take our bags to the car!
6 oktober 2026
Ease and convenience
The ease and convenience of going directly to my vehicle as well as the quick and easy return procedure.
5 oktober 2026
My number one location
My number one location! Always easy pick an and drop off! Amazing prices also!!
7 oktober 2026
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