I had reserve a vehicle in PGDA airport in Florida, returning to Orlando, then I switched it to picking up in Ft. Myers, for some reason I messed up and didn't see the return location. But if you chec... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff is very friendly; there are always rental options available, and service is prompt.
Vesna at Hertz is absolutely awesome! I rent cars often for work, and she and the entire crew always take such great care of me. They consistently have a car ready when I arrive and make the whole pro... Se mer
The website gives a variety of options during the reservation process, and at checkout if gives an option to pay in full to save more, which when you chose this it only accepts a partial payment (due... Se mer
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
4350 Fowler St Suite 21, 33901, Fort Myers, Florida, USA
- (239) 275-1001
Your Car Rental Deals, News & Offers
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Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff is very friendly
The staff is very friendly; there are always rental options available, and service is prompt.
Ft. Myers
I had reserve a vehicle in PGDA airport in Florida, returning to Orlando, then I switched it to picking up in Ft. Myers, for some reason I messed up and didn't see the return location. But if you check in your system, you will see that with previous reservation, I'm wanting to return it to MCO in Orlando.
Misleading & Deceptive Rental Company
The website gives a variety of options during the reservation process, and at checkout if gives an option to pay in full to save more, which when you chose this it only accepts a partial payment (due now). Well, when I went to pick up the car there were SO MANY additional charges that I cancelled, and called customer service for a refund, which the agent told me in his office; (it's very difficult to get a human on the customer service phone), so I did what he suggested and did get a human. After discussing the entire situation with the agent, he promised me a full refund without a cancellation penalty. I had booked this reservation online 10/12/2026, and looked at my bank account on the 14th (the day I was to pick the vehicle up, following my visit to the location),and I noticed that no withdrawal had been made on my account despite the 10/12 reservation online indication aq payment of $207.59; so I assumed the full refund had been transacted. Then on 10/17/2026 I see a draw of $207.59 from my account. Listen to my most honest & reliable advice: "don't mess with this company", I've rented from them in the past and it was a pleasant experience, but I will never do it again. They have changed their business model, need to get what they deserve as a result of their inability to retain customer satisfaction, only distrust will result from what I assume to be newly updated & AI based business model, at which they are failing miserably.
Fowler Street Hertz is the best
This review is directed towards the Fowler street location in Fort Myers. This location is the best there is friendly, knowledgeable and just all around good people
Vesna at Hertz is absolutely awesome
Vesna at Hertz is absolutely awesome! I rent cars often for work, and she and the entire crew always take such great care of me. They consistently have a car ready when I arrive and make the whole process quick and easy. Vesna is always friendly, helpful, and goes above and beyond. It’s so nice knowing I can count on her and the team every time I rent. Highly recommend!
Great check-in and drop-off experience
Great check-in and drop-off experience. Car was clean and perfect for my needs.
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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