The best thing about Hertz is that there are no surprises. Car was ready, worked fine, charges were as expected and the return at ABQ was speedy. Weirdly, the charge was several hundred dollars less w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Employees very helpful and courteous. I’ve been renting every 2 months and very satisfied with there service.
I am writing to formally document my dissatisfaction with the service received at your location at 6590 Montana Ave, Suite F, El Paso, TX 79925. Upon arriving for my rental at 4:00 PM, I waited until... Se mer
I like this particular location, the service is fast and they are willing to work with me when needed.
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
6590 Montana Ave F, 79925, El Paso, Texas, USA
- (915) 772-3984
Your Car Rental Deals, News & Offers
3,5
Medel
5 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am writing to formally document my…
I am writing to formally document my dissatisfaction with the service received at your location at 6590 Montana Ave, Suite F, El Paso, TX 79925. Upon arriving for my rental at 4:00 PM, I waited until 4:35 PM, at which point Assistant Manager William Smith informed me in an unprofessional manner that the reserved vehicle was unavailable and attempted to upcharge me $10 per day for an alternative. Due to the elapsed timeframe, I was unable to cancel my reservation, and I was initially provided with an incorrect contact number for assistance. While a request for management resulted in a price adjustment, the original vehicle issue remained unresolved. Furthermore, Mr. Smith’s conduct was consistently discourteous. Despite my inquiry regarding documenting the vehicle's condition—which included a scratched front bumper, a broken grill, a torn backseat, and an incomplete fuel level—I was advised that photos were unnecessary; I am concerned these preexisting damages may be attributed to me. Having noted a pattern of negative feedback regarding Mr. Smith over the past three years, I intend to share this experience publicly to alert other customers to these unprofessional practices.
1 oktober 2026
Employees very helpful and courteous
Employees very helpful and courteous. I’ve been renting every 2 months and very satisfied with there service.
1 oktober 2026
Good service
I like this particular location, the service is fast and they are willing to work with me when needed.
26 september 2026
No surprises
The best thing about Hertz is that there are no surprises. Car was ready, worked fine, charges were as expected and the return at ABQ was speedy. Weirdly, the charge was several hundred dollars less when I booked through Hertz's off-airport location, which is just a mile from their ELP counter.
15 september 2026
Becareful with the gas charge
Renting process was great, vehicle was great, only downside they gave me a vehicle with half a tank and i returned with with half a tank and got charged
almost $60 dollars because they wanted it full. Did a request via email but no help.
Becareful with the gas part other than that it was great
24 juni 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.