Very helpful and quick customer service at the front desk. Hertz agent, Michael did a great job with providing an immediate replacement car during my rental. He also made sure all the process from pic... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The customer service was friendly and quick. The car functioned well. The return was seamless and quick. Receipt was received the same day the vehicle was returned.
I've rented cars from other places. They typically do a walk around the car with you before you drive off and when you return. Hertz did not do this. They didn't even acknowledge that I'd returned the... Se mer
The Carmel Hertz branch on Guilford is a joke! Avoid if you can. Gave me a completely different class of vehicle than what was reserved - tried to say it was an upgrade (Don't think getting a Jeep v... Se mer
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
1441 S Guilford Rd, 46032, Carmel, Indiana, USA
- (317) 587-1640
Your Car Rental Deals, News & Offers
3,2
Medel
5 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great Customer Service
Very helpful and quick customer service at the front desk. Hertz agent, Michael did a great job with providing an immediate replacement car during my rental. He also made sure all the process from picking up the car to giving it back was smooth and fast.
12 oktober 2026
The customer service was friendly and…
The customer service was friendly and quick. The car functioned well. The return was seamless and quick. Receipt was received the same day the vehicle was returned.
9 oktober 2026
I have asked to be contacted regarding…
I have asked to be contacted regarding my recent hertz experience. No one has made any attempt to communicate. Very disappointing.
29 september 2026
The Carmel Hertz branch on Guilford is…
The Carmel Hertz branch on Guilford is a joke! Avoid if you can. Gave me a completely different class of vehicle than what was reserved - tried to say it was an upgrade (Don't think getting a Jeep vs. a reserved large luxury sedan is an upgrade). Returned the vehicle and then they called me 2 hours later asking when it will be returned. Ummm...gave the keys to an attendant. That was a little frightening. They then threw on the gas fill-up charge. I left there with a half tank and their pre-inspection showed 4/8 full. I brought it back at 3/4. Trying to get ahold of the branch to dispute is a joke as well!
18 september 2026
I've rented cars from other places
I've rented cars from other places. They typically do a walk around the car with you before you drive off and when you return. Hertz did not do this. They didn't even acknowledge that I'd returned the vehicle in their system until the next day when I emailed even though I returned it during normal business hours before they closed.
29 juni 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.