Staffs are terrible and unprofessional. I was scheduled to pick up a prepaid Chevy Blazer at 08:00AM. I arrived at 7:40AM. At 7:45AM, the Chevy Blazer was driven from the lot. The office opened at 08:... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The Good- Easy pick up at a local Denver area Hertz. A very smooth and easy drop-off at Denver International Airport. The Bad- Almost immediately from pick-up we had an underinflated tire and squeaky... Se mer
Electric vehicle choices. Probably rent elsewhere if/when you stop offering electrics/hybrids. Staff at my preferred location (broomfield 120th) very helpful.
Hertz team was amazing, patient, and accommodating despite being incredibly busy with a line of people. We had a small hiccup when renting the vehicle but our Hertz guy (did not get his name) was su... Se mer
Företagsinformation
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Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
6470 W 120th Ave D6, 80020, Broomfield, Colorado, USA
- (303) 465-0081
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Staffs are terrible and unprofessional
Staffs are terrible and unprofessional. I was scheduled to pick up a prepaid Chevy Blazer at 08:00AM. I arrived at 7:40AM. At 7:45AM, the Chevy Blazer was driven from the lot. The office opened at 08:00AM. Another staff told me that his co-worker drove the Blazer out for cleaning, asking me to wait. At 8:30AM, the car was not back from cleaning, I complained that the service was unacceptable. There was no apology, I got an accuse instead. I was told that it usually takes at least 30 minutes anyway to complete the paperwork. At 8:35AM, I was offered a Jeep Wrangler instead. I drove away in 5 minutes, not half an hour. I like Hertz, and frequently rent a car with Hertz. However, this time is unacceptable for the service. I still have question in my mind, why it took more than 45 minutes to clean the car?
Electric vehicle choices
Electric vehicle choices. Probably rent elsewhere if/when you stop offering electrics/hybrids.
Staff at my preferred location (broomfield 120th) very helpful.
Needed a rental while my car was in the…
Needed a rental while my car was in the shop. The location was convenient and the personal were very helpful.
pickup and drop off is easy and the…
pickup and drop off is easy and the local reps are always nice and very helpful.
The Good- Easy pick up at a local…
The Good- Easy pick up at a local Denver area Hertz. A very smooth and easy drop-off at Denver International Airport.
The Bad- Almost immediately from pick-up we had an underinflated tire and squeaky brakes. Whatever cleanser used inside car was so strong smelling and bad we had to keep windows open while driving the first couple of days.
Good service
Good service. Representative was cordial. Processed my rental in a timely fashion. Answered my questions.
We were very satisfied with Hertz…
We were very satisfied with Hertz customer service. The sales rep was very helpful and explained all of our options to us about extending the rental as well as insurannce coverage. Thank you!
Great service at Broomfield location!
Hertz team was amazing, patient, and accommodating despite being incredibly busy with a line of people. We had a small hiccup when renting the vehicle but our Hertz guy (did not get his name) was super patient and helped get us through and processed as quick and efficiently as possible.
Could not recommend the Broomfield location more!
Very helpful
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