Car smelled like smoke. Also would like access to 1 receipt of all charges rather than broken up into different statements of charges
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
we had a great experience with this particular hertz. We came a little bit late to our appointment but he stayed to accommodate us and we’re very grateful for that. Would definitely come back specific... Se mer
Pick up and drop off were super easy. Only thing I would say is that the office is closed from 12-1pm, which isn't publicized when arranging for pickup. Luckily, I called and found out they were close... Se mer
everything was good !
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
4525 O'hara Suite A, 94513, Brentwood, California, USA
- (925) 513-8253
Your Car Rental Deals, News & Offers
4,3
Utmärkt
14 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ease of checking in an out
Ease of checking in an out. Customer service of the representative
13 oktober 2026
Easy process to rent car
6 oktober 2026
we had a great experience with this…
we had a great experience with this particular hertz. We came a little bit late to our appointment but he stayed to accommodate us and we’re very grateful for that. Would definitely come back specifically here because of their service. The one that helped us was a Filipino guy. And even when we forgot something in the car he was helpful to help us find it. Five out of five!
30 september 2026
Professional and courteous service
Professional and courteous service. Price was just as I expected. And the car was available as expected.
6 oktober 2026
Pick up and drop off were super easy
Pick up and drop off were super easy. Only thing I would say is that the office is closed from 12-1pm, which isn't publicized when arranging for pickup. Luckily, I called and found out they were closed during that time. But everyone was very professional and friendly and the car was perfect.
1 oktober 2026
everything was good !
29 augusti 2026
Philip always provides prompt service…
Philip always provides prompt service with a smile
25 september 2026
Car smelled like smoke
Car smelled like smoke.
Also would like access to 1 receipt of all charges rather than broken up into different statements of charges
22 september 2026
Always a pleasant experience
Car was ready, clean, and ready to go when I got there. Folks there at the Brentwood, CA facility are always friendly and professional.
19 september 2026
They always treat me well…
They always treat me well and do their best to accommodate me for the type of car I need. A joy to do business with.
15 september 2026
As always a great experience at…
As always I had a great experience at my local Brentwood Hertz on O’Hara. Friendly, Fast efficient service. Always very helpful and the car provided always exactly what I need.
7 september 2026
The staff and service was great!
The staff and service was great! The car was new and clean. My one complaint is the car smelled strongly of marijuana smoke. I hope the people that smoke in these cars are heavily fined because the smell permanently damages the appeal of a vehicle and is unpleasant to individuals who find the smell of drugs offensive.
4 juli 2026
The Hertz agent-Philip.
The Hertz agent , Philip in Brentwood, CA, was very welcoming and made the process very easy.
30 juni 2026
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