When I picked up the car, the fuel tank was only about 60% full. The staff at the pickup desk explicitly told me I did not need to return it full, which seemed like a reasonable but unusual arrangemen... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Price was fair and check in and out was smooth. However, I caught a rock in the windshield while driving and the texted incident report I filled out kept failing to submit due to I presume a software... Se mer
The downtown Austin Hertz location is in the perfect spot for easy pick up and drop off. Larry was extremely helpful and made sure that I had everything I needed from start to finish and that my rent... Se mer
Car was OK running - but had an unexplained error message — always on display, still not sure what the problem was. I did *Really appreciate* the convenience of being able to change location for car... Se mer
Företagsinformation
Skrivet av företaget
Founded in 1918 in Chicago, Hertz is one of the world’s most recognized travel brands, now headquartered in Estero, Florida. With tens of thousands of employees and operations in more than 150 countries, Hertz serves millions of customers each year. Hertz offers a full range of mobility solutions—from daily and long-term rentals to luxury vehicles, EVs, and flexible subscription services. Known for reliability and innovation, Hertz continues to enhance the travel experience with features like digital check-in and contactless rentals. With more than a century of industry leadership and global recognition for customer service, Hertz makes travel seamless with easy online and mobile booking, flexible policies, and multiple payment options. Need help? Support is available by phone, chat, or at service centers worldwide. Don’t miss exclusive deals, members-only discounts, and insider travel tips—sign up for the Hertz email list today at Hertz.com and get more value from every trip. Join now and be the first to unlock your next journey.
Kontaktuppgifter
709 E 10th St, 78701-2701, Austin, Texas, USA
- (512) 457-1583
Your Car Rental Deals, News & Offers
3,8
Bra
9 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service!
3 juli 2026
Misleading Fuel Policy: Returned Car Full Anyway
When I picked up the car, the fuel tank was only about 60% full. The staff at the pickup desk explicitly told me I did not need to return it full, which seemed like a reasonable but unusual arrangement at the time. As this was a casual verbal agreement, when it came time to return, it felt like the kind of small detail that can easily be used against a customer later, so I returned fuel full anyway.
25 september 2026
Great customer service
Great customer service. Speedy and courteous. Nice car. Easy breezy. Good price!
29 september 2026
Solid place for a car rental
Helpful staff. Limited inventory of cars. Bathroom/building could use upgrades. Good rates.
12 september 2026
Ease of pickup and drop off
Ease of pickup and drop off, but car was not very clean and windshield wiper fluid was empty both times!!
11 september 2026
Mostly fine, but high admin fee.
Price was fair and check in and out was smooth. However, I caught a rock in the windshield while driving and the texted incident report I filled out kept failing to submit due to I presume a software glitch. And I was charged $440.00 for the windshield and $88 administration fee. Other than that, a smooth transaction.
30 augusti 2026
Were able to help me at the last…
Were able to help me at the last minute. They did scramble to find something, but long as you are understanding, if they can help they will
31 augusti 2026
The best car rental in downtown Austin
The downtown Austin Hertz location is in the perfect spot for easy pick up and drop off. Larry was extremely helpful and made sure that I had everything I needed from start to finish and that my rental went smoothly.
25 augusti 2026
Austin rental 7/1/26
Car was OK running - but had an unexplained error message — always on display, still not sure what the problem was. I did *Really appreciate* the convenience of being able to change location for car pickup from the airport to the downtown location without having an additional charge…..people at the 10th street location were very helpful!
4 juli 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.