Logotyp för Herbavida
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Herbavida Omdömen 19

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TrustScore 1.5 av 5

1,7

Shopping och mode
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Företagsinformation

  1. Shopping och mode

Informationen kommer från olika externa källor

www.herbavida.uk - Herbalife Nutrition Independent Herbalife Member - Whether your goal is to manage your weight, to be healthier, or to increase your energy levels, we can design a programme just for you. We will be there to answer any questions, and help motivate, encourage and celebrate with every step of the way.

Kontaktuppgifter

1,7

Mycket dålig

TrustScore 1.5 av 5

19 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

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Betygsatt 1 av 5 stjärnor

This company embraces unethical…

This company embraces unethical practices. While they tell you, you can cancel at anytime, there’s no option to do so. I emailed their support several times. They finally responded, assuring me that my subscription was cancelled. One month later, I see another charge on my account

10 juni 2025
Omdöme utan inbjudan
Logotyp för Herbavida

Svar från Herbavida

Hi Alonzo,

We believe there may have been a mix-up here, as we do not offer subscriptions and have never charged you. Our store is an independent Herbalife Nutrition distributor, and Herbalife products are only sold through independent resellers — there are many around the world, so it’s easy to confuse one with another.

We’d really like to help you find the correct company so they can resolve this for you. If you could contact herbalife directly (https://www.herbalife.com/en-gb/footer/contact-us) they will be able to assist in identifying the right distributor and ensure your issue is sorted out quickly.

As a small business, reviews mean a great deal to us, so we’d be truly grateful if you could update or remove your review.

Thank you for your understanding,
Jem

Betygsatt 1 av 5 stjärnor

I was trying to cancel our subscription…

I was trying to cancel our subscription after the first month and they keep giving me the runaround. Im going to have to cancel my card. I will never order from them again.

27 juli 2025
Omdöme utan inbjudan
Logotyp för Herbavida

Svar från Herbavida

Hi Ladonna,

We believe there may have been a mix-up here, as we do not offer subscriptions and have never charged you. Our store is an independent Herbalife Nutrition distributor, and Herbalife products are only sold through independent resellers — there are many around the world, so it’s easy to confuse one with another.

We’d really like to help you find the correct company so they can resolve this for you. If you could contact herbalife directly (https://www.herbalife.com/en-gb/footer/contact-us) they will be able to assist in identifying the right distributor and ensure your issue is sorted out quickly.

As a small business, reviews mean a great deal to us, so we’d be truly grateful if you could update or remove your review.

Thank you for your understanding,
Jem

Betygsatt 5 av 5 stjärnor

Fast and efficient!

I have to say the service was very fast, ordered and got my products super quick. They have clearly invested time and money to produce some great products. Will definitely use them again and are highly recommended.

6 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Really happy with the service and the product.

Cant fault them. I read the old reviews and was a little apprehensive, but really pleased I took the chance. My order arrived the next day after making the order and they taste amazing! Seeing results in less than a month which is always a bonus, but lets see where this goes. Customer service was very good and I would highly recommend them.

6 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Would recommend

Put my order in on Monday evening and it arrived on Wednesday :) I ordered the shakes, amongst other things, wanted to taste them first, MY GOD! they taste delicious!! Will definitely be ordering these again, got a few Herba points in the bag too.

6 augusti 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. Product came the very next day from order with a freebie shaker pack ! Taste great and helps me stay in shape. Just started trying the protein shake as well. Great substitute for meals and you control your weight.

7 april 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very happy with my experience

Absolutely loves these products! The Formula 1 shake was so helpful for me; I spent so much less time on cooking, and I still lost weight. 10/10, best place to order from

11 mars 2021
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Wouldn’t recommend.

Would never order from here again. They took the money for my order £61.39 and then sent me emails saying my order wasn’t successful when in fact the money had come out.

Ignored all of my pervious emails. Sent an apology and said they would send out the items or refund me. Apparently refunded me my money which I’m yet to receive!

Still chasing for my money but my emails are being ignored.

6 juni 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID, AVOID, AVOID

I don’t even want to give them a star.
Cancelled my order as soon as I read the reviews but they still took my money.
I’ve emailed, called and sent direct messages via their webpage and none have been responded to.
I am disgusted as the company is appalling, service is non existent.
GIVE ME MY MONEY BACK

23 maj 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Beware

I'm leaving a second review as its been 5 days and still no reply from this seller. Worst online experience I have ever had. I am contacting my bank to report this seller for taking my money and also Herbalife. Never had this problem with other distributors. Beware and use other distributors!

21 maj 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Paid for products over a week ago money…

Paid for products over a week ago money had come out of my account yet I keep receiving emails to say I haven’t paid so products not despatched. I have sent evidence of my bank statement and have emailed and contacted on website over three times with NO reply!
Ringing alarm bells with me now

28 februari 2020
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

The worst customer service I have EVER…

The worst customer service I have EVER experienced. They sent my order to an incorrect address and despite being told that I had not received it and politely requesting they update the address with their courier DPD - they ignore all emails, don't sort out and leave me without an order that I placed over 10 days ago.

3 november 2018
Omdöme utan inbjudan
Logotyp för Herbavida

Svar från Herbavida

Thank you for your feedback. As explained in my email to you, the address you have entered into your account is where the items have been shipped. We only have one address on record, i have spoken with DPD and am doing everything i can to help resolve this issue for you. Sorry to hear you think our customer support is not up to standard.

Betygsatt 4 av 5 stjärnor

The only reason I did not give five…

The only reason I did not give five stars is because of the delivery time. The products are excellent obviously because they are Herbalife & very good quality. I like to order from herbavida because they give points which adds up to a good discount on further orders which is always great to save money.

11 augusti 2018
Omdöme utan inbjudan

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