Henig Furs Omdömen 

104
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

✅ Quick and efficient company operations. ✅ Easy purchase, simple to receive. ✅ Great Holiday Deals ✅ Got it quick, even on short notice & around the holidays. (Shipped from AL to NJ) ✅Allowed me... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Henig Furs has 37 five star reviews on trustpilot (out of 60 total reviews), but still has a 2.1 rating. Henig Furs definitely deserves a higher rating. Something isn’t right here, trustpilot’s algori... Se mer

Betygsatt 5 av 5 stjärnor

I have ordered 4 furs from this site in am not disappointed, spoke with ALBERT about getting my name monogrammed on the lining very pleased. I think every women should experience a fur once in her li... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

My experience was pleasant I must say. The coat is actually beautiful and for that price u can’t beat it. Customer service was great because I actually ordered a medium coat by mistake and the switc... Se mer

Företaget har svarat

Företagsinformation

  1. Pälsbutik
  2. Sömnadstjänster
  3. Butik för modeaccessoarer
  4. Omarbetning och reparation av päls
  5. Butik med ytterkläder
  6. Butik med vinterkläder

Skrivet av företaget

In 1920, Henig Furs opened in New York City. Max Henig emigrated from Romania three years earlier and brought to Americas his expertise in fur manufacturing, a skill he learned from his father in Europe. Max sewed every fur by hand, a traditional passed down to his son, John Henig Sr., who joined the family business. During World War II, John was stationed in Fort Benning, Ga., where he met and fell in love with a young lady from Florala, Alabama. She preferred to be near her Southern roots, so rather than bring his new wife north; John decided to bring his father’s fur trade South and opened the fur department at Montgomery Fair. This began what would become the largest fur company in the Southeast and one of the biggest in the nation. In 1950, the Henig label made its debut at Miller’s Fashion Specialty stores and was also associated with Danziger’s. Additionally, John traveled the Southeast unveiling the latest furs at trunk shows. In 1977, his son Mike, the fourth generation of Henig furriers, became a partner, and the two expanded the business through wholesale manufacturing and leased departments in stores across the country. They also began opening their own stores and today have more than 30 locations throughout the Southeast, including salons in Belk’s department stores where there is continued expansion. From fashionable Mink, Beaver and Fox, to the finest Canadian Lynx, Chinchilla and Russian Sable, Henig offers a wide selection. The 32,000 square foot corporate headquarters in Montgomery is where Henig maintains its main showroom and vault. The company has also adapted to the preferences of modern customers. The business of selling furs, once considered a luxury item, has expanded to include casual furs, leather, cashmere and outerwear that appeal to juniors, misses, men and even children. Advertising, online shopping at henigfurs.com, fur factories all over the world, and the addition of two to four locations each year have made Henig a household name. However, this tremendously successful company is still family owned and operates on its founding principles of quality, selection and customer service. Mike and his wife Jenny Lynn’s three children have always been involved in the family business, with his son, Michael Henig, Jr., and son-in-law, Colin Jones, serving as President of Operations, which continues Henig Furs Inc. as a family business for five generations.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

104 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(104)

43 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent Quality

Excellent quality, lovely fur accessories and great value. I have made several purchases from Henig Furs as gifts for family and friends and each of the coats, hats and gloves are amazing. The purchasing process is easy and the delivery is on time.

10 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Allen! We're so glad you had a pleasant experience!

Betygsatt 1 av 5 stjärnor

Very disappointed with the service I …

Very disappointed with the service I received in Montgomery.

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Alethea,

I am so sorry to hear that you had a bad experience in our Montgomery store! You can certainly call us at (334) 277-7610 and speak to a manager. We would love to hear about your experience and what went wrong.

Thank you,
Henig Furs

Betygsatt 5 av 5 stjärnor

The customer service was great !

The customer service was great !! I called about delivery date and was spoken to great..

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Patricia! We're glad you had a great experience and we look forward to serving you in the future!

Betygsatt 3 av 5 stjärnor

Beautiful but dry

The fur vest is beautiful. However, I feel that it has not been stored or “moisturized”. Properly. It has been shedding terribly. I have another lynx coat an my first one doesn’t shed at all.

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Donna, this doesn't sound like something we would do at all! We definitely want to resolve this issue. Would you want us to do an exchange for this vest? Please give us a call at (334) 277-7610 and we will help!

Betygsatt 4 av 5 stjärnor

I HAVE BEEN PURCHASING FROM HENIG FURS …

I HAVE BEEN PURCHASING FROM HENIG FURS FOR YEARS AT THE OUTLET STORES WHEN I VISIT A CITY THAT HAS YOUR PRODUCT. I ORDERED A PAIR OF GLOVES FOR CHRISTMAS AND SOMEHOW MY SMALL ORDER WAS NOT PLACED. I HAD TO CALL MONTGOMERY FOR AN UPDATE. AS OF TODAY JANUARY 9, I STILL DON'T HAVE THE GLOVES. IS IT BETTER TO SHOP IN PERSON RATHER THAN ON LINE.

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Hi Kathryn!

I checked on your order regarding the nylon gloves you placed. You should have received an email that we no longer have those in stock, so I apologize for you not getting that. We're refunding you the amount and for the trouble, we're sending you a free pair of leather gloves with rabbit fur trim. Again, we're sorry you didn't receive the out of stock email!

Thank you,
Henig Furs

Betygsatt 1 av 5 stjärnor

Very unprofessional

Very unprofessional. Paid for 2 day shipping and was lied to when I called first time about order being sent out when it actually had not been sent out and then get updated FedEx tracking that they picked up the next day from store.

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Tyler,

I apologize for your bad experience. You ordered the men's custom made coyote fur jacket on Saturday, 1/6/18 at 9:11 PM. In the description, it states this is custom made to order and please allow up to 2 weeks for delivery. You selected our Expedited Shipping option which states 2-4 business days. Since this was ordered on a Saturday, by calling on Tuesday inquiring about your order, we were still within the time frame stated on the product listing and on the shipping option.

Again, we apologize for your bad experience and would gladly refund your shipping option. We usually can get this jacket made pretty quickly, but they aren't able to start on it until Monday when an order is placed over the weekend. This is under our shipping policy on our website as well.

We hope you give us a chance in the future to meet your expectations. If you need something quicker, please call 334-277-7610 and we will gladly tell you which items we have in stock and ready to ship out quicker.

Thank you,
Henig Furs

Betygsatt 5 av 5 stjärnor

Great Service

Great customer service!!!!

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Naomi! We're glad you had a great experience and we look forward to serving you in the future!

Betygsatt 5 av 5 stjärnor

Excellent

Excellent; I expect to do more shopping on line.

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Laverne! We're glad you had a great experience and we look forward to serving you in the future!

Betygsatt 5 av 5 stjärnor

I purchased a headband and two pair of …

I purchased a headband and two pair of gloves. I love the headband the gloves do run small but they're nice.

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Elaine! We're glad you had a great experience and we look forward to serving you in the future!

Betygsatt 5 av 5 stjärnor

Excellent I loved the coat the ordering …

Excellent I loved the coat the ordering process was easy. I was just so pleased with the customer service I can't say enough how wonderf6the experience was

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Sonya! We're glad you had a great experience and we look forward to serving you in the future!

Betygsatt 5 av 5 stjärnor

Henig deserves a five star rating

Henig deserves a five star rating. Every fur i purchase from henig has been made with excellent quality.

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Celeste! We're glad you had a great experience and we look forward to serving you in the future!

Betygsatt 5 av 5 stjärnor

Ordered a fur vest just before …

Ordered a fur vest just before Christmas and it arrived on time and wife loved it!

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Banks! We're glad you had a great experience and we look forward to serving you in the future!

Betygsatt 5 av 5 stjärnor

Wonderful, wonderful, wonderful.

Wonderful, wonderful, wonderful item, this full length fur coat for men is absolutely beautiful, I receive all kinds of compliments from people wherever I go.

Did I say they have exceedingly wonderful customer service.

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Charlie! We're glad you had a great experience and we look forward to serving you in the future!

Betygsatt 5 av 5 stjärnor

I purchased my Henig stroller mink coat …

I purchased my Henig stroller mink coat 17 years ago at the Belk in Jacksonville, Florida. My coat is just as beautiful as the day I bought it! I believe I will actually be able to pass my mink down to my daughter.

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Cleo! We're glad you had a great experience and we look forward to serving you in the future!

Betygsatt 5 av 5 stjärnor

Excellent company with an outstanding …

Excellent company with an outstanding reputation. I recommend them without reservations and if you decide to make a purchase for yourself or a loved one. You will not be disappointed!!!

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Thank you, Shirley! We're glad you had a great experience and we look forward to serving you in the future!

Betygsatt 3 av 5 stjärnor

I have ordered 2 coats

I have ordered 2 coats. Both beautiful. However the first experience, they sent me the wrong coat. But I loved it and decided to keep it. Both pockets were torn and I didn't realize it until a few weeks later when I wore it. My experience with the people at the store was ok but not the best. They offered to fix the pockets but I would have to ship it back etc. Between the ripped pockets and wrong coat I was a little disappointed. Luckily the beauty of the coat at that cost caused me to buy further. The coats they offer are beautiful.

9 januari 2018
Omdöme utan inbjudan
Logotyp för Henig Furs

Svar från Henig Furs

Hi! I'm glad you love the coat, but equally disappointed that we made a mistake. Did you try calling our corporate office at (334) 277-7610 before taking it to the store? We're glad you were happy in the end, but if we need to resolve any issues or make any repairs, please give us a call!

Thank you,
Henig Furs

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer