Ordered an exact part(pictured on website), got delivered wrong part number 4521002(which was also on website and did'nt choose this one). Pleased with service in the end giving a full refund with p... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’m run a small boiler repair & service business in the south east and use this company whenever I can. Prices the likes of Wolsey & City Plumbing can’t get close to (even with postage) and super fast... Se mer
Placed an order at nearly 5pm yesterday and the part was delivered before 1pm today, and that was based on the standard delivery! What amazing service this business offers - if only all businesses ope... Se mer
Rang to purchase a replacement PCB for my boiler on Wednesday the 18th late afternoon. explained my situation and asked could they despatch ASAP. They sent me a WhatsApp link right away so I could p... Se mer
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 28 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Friendly service and helpful.
Friendly service and helpful. 100% RECOMMENDED.

Svar från Heating & Catering Parts
Excellent customer service
Reasonable prices, but more importantly a very helpful team who went above and beyond. Thank you Syed for being such a gentleman.

Svar från Heating & Catering Parts
When you need reliability look no further
Had the Pcb I needed for an old Vaillent eco max 828 reasonably priced and delivered within 24 hours, saving us from having to replace our boiler. I would definitely recommend and use again thank you!!

Svar från Heating & Catering Parts
Superb
Well. Issues with our boiler and everything pointed to the PCB. This company sent us a perfectly serviceable working PCB along with another associated ‘board’ for a fraction of the cost of new parts. Quite literally a cost of 25% (not 25% off!) and we are all set. communications with the company were perfect, email updates were sent as soon as the parts were sent and it all arrived in time. The parts were well packaged in a clearly labelled boat and well protected. Just outstanding. A fantastic company to deal with and I have no hesitation in recommending them to any and all. It probably makes no difference, but we are in the South East and the parts still arrived in a timely manner. I’m a very happy punter.

Svar från Heating & Catering Parts
Ordered and paid for new got reconditioned
Ordered a (New)pressure relief valve for a Baxi boiler, it turned up in good time but after examination the unit it looked as if it was a reconditioned unit (marks on the outer case , old water marks on the connectors and black stains on the inside of the unit )and a code on it 09/05 which I’m lead to believe that this is the manufacturing date I contacted the company to complain and was offered a £5 partial refund and assured it was a new not a reconditioned unit 😂, unfortunately had to except the offer as was fitting it to a leaking boiler the next morning and had no time to source a replacement. So be very careful when using this company

Svar från Heating & Catering Parts
I would highly recommend these guys
I would highly recommend these guys. My boiler is getting on a bit so the pcb is now obsolete, but these guys had used boards so managed to get my boiler up and running again the next day, even though I’m 300 miles away. Brilliant service and I can’t thank them enough. Cheers.
This site was recommended by an Engineer…
This site was recommended by a plumber/engineer and has delivered. Instant response to my queries & part arrived next morning. Given I'd only ordered previous afternoon & didn't pay express delivery I am very impressed
Boiler parts
Called them late in the previous day I needed a new board for my boiler they said they had one next thing message saying that it will be delivered today by post knock on the door at 10 am new board what a service up and running a bit later couldn't be happier excellent service and delivery
Very fast service supplying replacement…
Very fast service supplying replacement PCB for boiler on overnight service - fixed faulty boiler PCB and we are warm again
A great team, with great service - Highly recommended
The team were extremely helpful, going above and beyond. They helped make sure that I selected the correct part and then when I had a question (even out of hours) they were there to answer it. Great service, I would definitely recommend them.
Used many times to order specific…
Used many times to order specific boiler parts for my ancient combi. Quick delivery and quality parts issued each time
I can not fault the high quality of…
I can not fault the high quality of service you offer i have used yourselves several times now parts are always in brilliant working condition and delivery is quick I intended on continuing to use your great service you provide
Vailliant Heat Exchanger
Needed a heat exchanger for a old vailliant boiler, heating and catering helped me identify the exact part I required and I received the part the very next day. Customer was very happy. The heat exchanger was refurbished to a high standard.
Fantastic service
Fantastic service, one call followed by a WhatsApp message with link. Good knowledge of 20 year old system that most wrote off. Part ordered, delivered next day with tracking and good communication.Nice work team!
Great company
Needed an expansion vessel, used the online contact form to give them the GC number and they checked which parts were suitable. Superb service, part in great condition and delivered so quickly. Highly recommend this company!
Very good communication and service
Very good communication and service
I ordered the incorrect size boiler…
I ordered the incorrect size boiler expansion tank. After contacting them they were incredibly helpful found the correct tank, which I ordered, received then returned the incorrect tank and had my refund the next day.
Incredible service and help, I would highly recommend this company.
Best around for spares and good prices
Best around for spares and good prices.
Highly recommend.
Best company iv'e dealt with for years
Ordered a Vaillant Diverter Valve on Thursday 16.10.2025 at 15:09 it was delivered the next day at 09:15 18 hours later fantastic service, when fitting the next week lost 2 screws behind the pump tried loads of places no one holds them, contacted them and they sent them the next day FOC i cannot fault this company it gives you top service, not had a service like this for years
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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