Heating & Catering Parts Omdömen 

175
TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Ordered an exact part(pictured on website), got delivered wrong part number 4521002(which was also on website and did'nt choose this one). Pleased with service in the end giving a full refund with p... Se mer

Betygsatt 5 av 5 stjärnor

I’m run a small boiler repair & service business in the south east and use this company whenever I can. Prices the likes of Wolsey & City Plumbing can’t get close to (even with postage) and super fast... Se mer

Betygsatt 5 av 5 stjärnor

Placed an order at nearly 5pm yesterday and the part was delivered before 1pm today, and that was based on the standard delivery! What amazing service this business offers - if only all businesses ope... Se mer

Betygsatt 5 av 5 stjärnor

Rang to purchase a replacement PCB for my boiler on Wednesday the 18th late afternoon. explained my situation and asked could they despatch ASAP. They sent me a WhatsApp link right away so I could p... Se mer

4,7

Utmärkt

TrustScore 4.5 av 5

175 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 28 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(175)

124 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent customer service

Reasonable prices, but more importantly a very helpful team who went above and beyond. Thank you Syed for being such a gentleman.

2 januari 2026
Omdöme utan inbjudan
Logotyp för Heating & Catering Parts

Svar från Heating & Catering Parts

Thank you for the fantastic review. We’re really pleased you had such a positive experience with us.

Betygsatt 5 av 5 stjärnor

When you need reliability look no further

Had the Pcb I needed for an old Vaillent eco max 828 reasonably priced and delivered within 24 hours, saving us from having to replace our boiler. I would definitely recommend and use again thank you!!

2 januari 2026
Omdöme utan inbjudan
Logotyp för Heating & Catering Parts

Svar från Heating & Catering Parts

Thanks so much for the glowing review. We’re always happy to help and look forward to serving you again.

Betygsatt 5 av 5 stjärnor

Superb

Well. Issues with our boiler and everything pointed to the PCB. This company sent us a perfectly serviceable working PCB along with another associated ‘board’ for a fraction of the cost of new parts. Quite literally a cost of 25% (not 25% off!) and we are all set. communications with the company were perfect, email updates were sent as soon as the parts were sent and it all arrived in time. The parts were well packaged in a clearly labelled boat and well protected. Just outstanding. A fantastic company to deal with and I have no hesitation in recommending them to any and all. It probably makes no difference, but we are in the South East and the parts still arrived in a timely manner. I’m a very happy punter.

24 december 2025
Omdöme utan inbjudan
Logotyp för Heating & Catering Parts

Svar från Heating & Catering Parts

We’re delighted to hear everything went smoothly. Thanks for choosing us and for the 5 stars.

Betygsatt 1 av 5 stjärnor

Ordered and paid for new got reconditioned

Ordered a (New)pressure relief valve for a Baxi boiler, it turned up in good time but after examination the unit it looked as if it was a reconditioned unit (marks on the outer case , old water marks on the connectors and black stains on the inside of the unit )and a code on it 09/05 which I’m lead to believe that this is the manufacturing date I contacted the company to complain and was offered a £5 partial refund and assured it was a new not a reconditioned unit 😂, unfortunately had to except the offer as was fitting it to a leaking boiler the next morning and had no time to source a replacement. So be very careful when using this company

17 december 2025
Omdöme utan inbjudan
Logotyp för Heating & Catering Parts

Svar från Heating & Catering Parts

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your concerns regarding the pressure relief valve you received. We understand how important it is for parts to arrive exactly as expected, especially when you’re working against the clock on a repair.

To clarify, the item supplied was a brand‑new genuine part, not refurbished. Some manufacturers apply date codes and may have light cosmetic marks from storage or handling during production, but this does not affect performance or indicate prior use. That said, we completely understand how this could have caused concern, and we apologise if this wasn’t clearly communicated.

We offered a partial refund as a gesture of goodwill due to the inconvenience, and we’re glad you were still able to complete your repair in time. If you ever have any issues in the future, please reach out — we’re always here to help and will do everything we can to put things right.

Betygsatt 5 av 5 stjärnor

I would highly recommend these guys

I would highly recommend these guys. My boiler is getting on a bit so the pcb is now obsolete, but these guys had used boards so managed to get my boiler up and running again the next day, even though I’m 300 miles away. Brilliant service and I can’t thank them enough. Cheers.

8 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Boiler parts

Called them late in the previous day I needed a new board for my boiler they said they had one next thing message saying that it will be delivered today by post knock on the door at 10 am new board what a service up and running a bit later couldn't be happier excellent service and delivery

4 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I can not fault the high quality of…

I can not fault the high quality of service you offer i have used yourselves several times now parts are always in brilliant working condition and delivery is quick I intended on continuing to use your great service you provide

12 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Vailliant Heat Exchanger

Needed a heat exchanger for a old vailliant boiler, heating and catering helped me identify the exact part I required and I received the part the very next day. Customer was very happy. The heat exchanger was refurbished to a high standard.

18 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service, one call followed by a WhatsApp message with link. Good knowledge of 20 year old system that most wrote off. Part ordered, delivered next day with tracking and good communication.Nice work team!

14 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company

Needed an expansion vessel, used the online contact form to give them the GC number and they checked which parts were suitable. Superb service, part in great condition and delivered so quickly. Highly recommend this company!

25 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered the incorrect size boiler…

I ordered the incorrect size boiler expansion tank. After contacting them they were incredibly helpful found the correct tank, which I ordered, received then returned the incorrect tank and had my refund the next day.
Incredible service and help, I would highly recommend this company.

7 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best company iv'e dealt with for years

Ordered a Vaillant Diverter Valve on Thursday 16.10.2025 at 15:09 it was delivered the next day at 09:15 18 hours later fantastic service, when fitting the next week lost 2 screws behind the pump tried loads of places no one holds them, contacted them and they sent them the next day FOC i cannot fault this company it gives you top service, not had a service like this for years

24 oktober 2025
Omdöme utan inbjudan

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