HCE Omdömen 

Easy to order on the website and very quick with the delivery time.
Will use again.

Fast delivery. I recommend

Placed order some seven days ago and was today it would be delivered in three days time . On day five we had an email stating the product was no longer available and was shower the new version. Replied with in two hours with the size we required and asked for it to be delivered the next day. We now at day five past out expected delivery date.
I wouldn’t order anything from this company.

Although the order I placed on November 1st appears to be marked as completed, it has neither been delivered to me nor have I received a response to my inquiry about its status. Previously, I also purchased an item that was not in stock, and after a long delay, they informed me that the order could only be processed if I included it with another item, forcing me to request a refund. This is a company I will never choose again—completely unreliable and irresponsible.

As an overseas client, their customer service team advised the most efficient and cost-effective way to arrange for delivery of my item. Thank you!

I contacted HCE about a transfer aid and even thru they don't deliver to NI, Raj was very helpful and gave me a telephone number to speak to someone who might be able to help me.

They are very quick in response and went out of their way to be helpful.

Very happy with this rollator. Quick and easy to fold to a compact size. Will see how it goes on a flight in December.

Good service.

The company was very helpfull and made swift delivery Dan on chat was very good

They did what it says on the tin.
They supplied just what I wanted.
Others said it was unavailable HCE just supplied it.

easy to order and received promptly

Easy to make an order and it arrived promptly and on time.

Excellent service, well done guys!

If I could give them zero or minus stars I would.
I ordered an oximeter during lockdown. I received an oximeter, but a much cheaper one than the one I ordered.
I requested a refund for the difference which was agreed via email, but I have not received my refund, nor have I received a response to my last couple of emails chasing the refund. As a carer and someone who works for the NHS I find it appalling that this company who works in and supplies healthcare will not refund me the £30-£40 difference, nor respond to my emails.

I Needed an ear irrigation superfast which was organised by Fiona with next day delivery by UPS. Super communication Fiona, thanks. I managed to follow up all appointments as booked in.

Really shocked at the disparity of the results between these body composition scales and the body composition scales at our David Lloyd gym. I did not expect exact readings. But the differentials on body fat and muscle are 33%. Is there a major calibration issue? Sane fir both my husband and myself.

Excellent service. Great price. I had some issue with the product they swiftly replaced it. I am very please, would definitely recommend them.

Awful experience and not somewhere I would recommend. My brother paid for a rollator in January - a rollator which, according to the website, would be delivered in 7 working days. It is now April and we are still waiting for his rollator to arrive. He has complex needs and is in urgent need of this rollator, a fact which has been conveyed to the customer service team, and yet tge delivery date keeps getting pushed back. Compound the fact that this item has still to be delivered, has yet to have a confirmed delivery date, and keeps getting delayed, with the reality that the company has failed to keep us informed as to what is happening (contact has only occurred when I have chased up the purchase with numerous queries), and I feel compelled to write this review so as to warn others of the terrible experience we have to save someone else going through the same stress. My brother is still waiting for something that should have taken 7 working days, that he has paid for, and that he really needs. This company needs to do better for its customers.