Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... Se mer
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The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... Se mer
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Very happy with the whole experience. Chloe was extremely helpful and pleasant. We got exactly what we wanted, and her knowledge was a great help too. Would definitely book with her again 😁
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, Storbritannien
- 01138275451
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Luke was great booking my flights to go…
Luke was great booking my flights to go to Brisbane in September to see my family. He found me the best flight times / the shortest and good prices to with Emerates.
He also sorted Special Assistance for me throughout my flights both to and from Brisbane.
He was very knowledgeable about flights to Australia. I’m always pleased with the service from all the staff at Hays White Rose. Wouldn’t use anyone else for my holidays.
19 juni 2026
Svar från Hays Travel - White Rose
Sandra,
Thank you for your wonderful review! We are so pleased to hear that we could assist with your travel plans to see your family. We appreciate your kind words about our team and their expertise. We look forward to helping you with future holidays.
Kind Regards
Hays Travel
Ella the repo was a lovely person who…
Ella the rep was a lovely person who dealt with my holiday request and she was so good at her job and put me at ease with the way she explained things about the process I will definitely be using hays travel again she is a credit to your company
21 juni 2026
Svar från Hays Travel - White Rose
Kevin Pickin,
We are so pleased to hear about your positive experience with our team member. It's wonderful to know we could make your holiday booking so smooth. We truly appreciate your kind words and look forward to assisting you again.
Kind Regards
Hays Travel
Svar från Hays Travel - White Rose
Susan Jackson,
We're so happy to hear this! Thank you for your kind review. We appreciate your feedback.
Kind Regards
Hays Travel
Great service from Jess as always
Great service from Jess as always, helped us fine the best holiday at the best price 🙂
12 juni 2026
Svar från Hays Travel - White Rose
Thank you for your wonderful review! We are so pleased we could help you find the perfect holiday.
Kind Regards
Hays Travel
Easy to book a holiday with Hays…
Easy to book a holiday with Hays Travel. We encountered minor problems which were resolved easily and quickly in your shop.
17 juni 2026
Svar från Hays Travel - White Rose
Robert,
Thank you for your 5-star review! We are so pleased we could help resolve everything quickly for your holiday.
Kind Regards
Hays Travel
As usual a lovely experience booking…
As usual a lovely experience booking our holiday in your White Rose shop. We were undecided and Sophie patiently went through everything and looked at all options with us. Really helpful and a credit to your company.
16 juni 2026
Svar från Hays Travel - White Rose
Samantha Dawson,
We are so pleased to hear about your positive experience! We are glad we could assist you with your holiday plans and provide helpful options. We appreciate your kind words.
Kind Regards
Hays Travel
The most reliable service from Michelle…
The most reliable service from Michelle as always , she is so consistent in providing the best assistance when booking any holiday especially when it comes to cruises . Credit to the brand
14 juni 2026
Svar från Hays Travel - White Rose
CTol,
Thank you for your wonderful review! We are so pleased to hear about your consistent positive experiences. We appreciate your kind words.
Kind Regards
Hays Travel
Michelle was excellent and knew her…
Michelle was excellent and knew her stuff, was polite yet to quick to point out how we could improve on the cruise.
14 juni 2026
Svar från Hays Travel - White Rose
Mark Wood,
We're so glad we could assist you with your cruise. Thank you for your kind words; we appreciate your feedback.
Kind Regards
Hays Travel
Svar från Hays Travel - White Rose
Gayle,
We appreciate your kind words.
Kind Regards
Hays Travel
Great booking process and exceptional service.
Alyssia was extremely helpful and acted as a great go-between, between us and Inghams. She provided good options and information for our future holiday. The booking process was smooth and overall the service provided was exceptional.
11 juni 2026
Svar från Hays Travel - White Rose
Caroline ,
We are so pleased to hear about your positive experience. We truly appreciate your kind words and are glad we could assist you.
Kind Regards
Hays Travel
Kayleigh always goes that extra mile…
Kayleigh always goes that extra mile for us. She is extremely friendly and welcoming. Wouldn’t think of going anywhere else other than Hays travel.
13 juni 2026
Svar från Hays Travel - White Rose
Dianne Elson,
We are so happy to hear our team goes the extra mile for you. Thank you for your kind words and loyalty!
Kind Regards
Hays Travel
Ella took her time to find a choice of…
Ella took her time to find a choice of holiday to suit the 3 of our party. Very knowledgeable and accommodating.
13 juni 2026
Svar från Hays Travel - White Rose
Mrs C A Lord ,
We are so pleased we found the perfect holiday for your group. Thank you for your kind words.
Kind Regards
Hays Travel
Sophie very quickly understood what we…
Sophie very quickly understood what we were looking for, honing in on what was a must and what we could compromise on. Very friendly and helpful helped us to make our choice very quickly after endless overwhelm trying to look online
13 juni 2026
Svar från Hays Travel - White Rose
Victoria Mann,
We are so pleased we could help you navigate your options and make your choice quickly. Thank you for your wonderful feedback!
Kind Regards
Hays Travel
Chloe welcomed us with a lovely smile
Chloe welcomed us with a lovely smile. She was very knowledgeable and really helped us with our enquiry. Checking various airports and rooms. Nothing was too much trouble. She is an asset to hay’s.
7 juni 2026
Svar från Hays Travel - White Rose
Mrs Exley,
We are so pleased to hear about your positive experience. We truly appreciate your kind words and are glad we could assist you.
Kind Regards
Hays Travel
A first time booking.
The agent made us feel very welcome and at ease. This was the first time we had booked travel of this kind and all our questions were answered fully, which filled us with confidence. The agent was very knowledgeable and personable.
12 juni 2026
Svar från Hays Travel - White Rose
Chris Bywater,
We are so pleased to hear you felt welcome and at ease. We're glad we could answer all your questions and provide a confident experience.
Kind Regards
Hays Travel
I had very nice experience thank you so…
I had very nice experience thank you so much I had the best time ever
4 juni 2026
Svar från Hays Travel - White Rose
Saba,
We are so pleased you had such a wonderful time! Thank you for your kind words.
Kind Regards
Hays Travel
Really helpful listened and guided and…
Really helpful listened and guided and found us what we were looking for
2 juni 2026
Svar från Hays Travel - White Rose
Thank you so much!! We really appreciate this, and hope you have an amazing holiday!
Svar från Hays Travel - White Rose
HEATHERFLAXINGTON,
We're so pleased we could assist you quickly.
Kind Regards
Hays Travel
Wonderful experience
Staff are excellent and knowledgeable
Always polite and willing to help
Store clean bright and tidy
11 juni 2026
Svar från Hays Travel - White Rose
David Wilsey,
Thank you for your wonderful feedback! We are so pleased you had such a positive experience with us.
Kind Regards
Hays Travel
Very relaxed and efficient service…
Very relaxed and efficient service answered all my queries
3 juni 2026
Svar från Hays Travel - White Rose
Marie,
We're glad we could assist you. Thank you for your kind words!
Kind Regards
Hays Travel
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