Ella and then on a later visit Chloe were extremely helpful, informative and sorted out our holiday with no fuss at all. Much easier when you have a rep in front of you who knows their stuff and can g... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Friendly and helpful staff. Also had a very good helpful experience with your telephone operator, named Rebecca on a Leeds telephone number, who liaised with me over several days. Thanks for all... Se mer
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The whole transaction was a pleasant experience,the rep Isla was attentive ,listened to our requirements,made a couple of useful suggestions and made it easy. The cost was exactly he same as online bu... Se mer
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Very happy with the whole experience. Chloe was extremely helpful and pleasant. We got exactly what we wanted, and her knowledge was a great help too. Would definitely book with her again 😁
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
56a Leeds White Rose Shopping Centre, LS11 8LL, White Rose, Storbritannien
- 01138275451
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Hays Travel - White Rose
Thank you for your lovely feedback! :)
Keeley from the White Rose office…
Keeley from the White Rose office looked after us, always the professional, sorted a new holiday and paid for our next holiday
20 juli 2026
Svar från Hays Travel - White Rose
Julie Collinson,
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such professional and helpful service in arranging your new holiday.
Kind Regards
Hays Travel Hastings
The staff at the White Rose Shopping…
The staff at the White Rose Shopping Centre are brilliant. I trust them every time to find me my perfect holiday. Never been disappointed and I have 5 holidays booked with them this year.
19 juli 2026
Svar från Hays Travel - White Rose
Thank you for your lovely feedback! - Kealie
Chole was excellent very welcoming and…
Chole was excellent very welcoming and knowledgeable. She was able to answer all our queries and was extremely helpful. All the thing we have come to expect from Hayes Travel
19 juli 2026
Svar från Hays Travel - White Rose
Thank you for your lovely feedback! So glad we managed to find you your perfect cruise! - Chloe :)
Exceptional service from the team in…
Exceptional service from the team in the white rose shopping centre 10/10
16 juli 2026
Svar från Hays Travel - White Rose
Thank you so much for your wonderful review! We are thrilled to hear you received exceptional service from our team at the White Rose. We hope to see you again soon!
Knowledgeable assistance
Kealie provided professional, friendly assistance in finding us the best cruise deal. We’ve booked with her before, and once again she didn’t let us down.
Excellent service, and we’d happily recommend her to anyone looking to book a holiday.
15 juli 2026
Svar från Hays Travel - White Rose
Bronwyn Gregory,
Thank you so much for your wonderful review! We are delighted to hear that you consistently receive excellent service and that we could help you find the perfect cruise deal. We truly appreciate your kind words and recommendation.
Kind Regards
Hays Travel Hastings
Svar från Hays Travel - White Rose
Dee,
Thank you for your wonderful feedback! We are so pleased to hear that you found our service to be both informative and helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Very Helpful and smiling Staff.
14 juli 2026
Svar från Hays Travel - White Rose
Thank you for your lovely review David! Glad we managed to get your holiday sorted - Chloe :)
Wonderful friendly informative…
Wonderful friendly informative assistant ella is very helpfully.
13 juli 2026
Svar från Hays Travel - White Rose
April,
Thank you for your wonderful feedback! We are so pleased to hear that our assistant was so helpful and informative. We truly appreciate your kind words.
Kind Regards
Hays Travel Hastings
Rhodes
Chloe at white rose shopping yesterday she sort out for us for booking Rhodes in 2027 she brills
12 juli 2026
Svar från Hays Travel - White Rose
Mrs husband,
We're so happy to hear about your excellent experience with our team member! We appreciate you sharing your positive feedback.
Kind Regards
Hays Travel Hastings
Brilliant service
Hays travel in the whiterose are always helpful and very friendly staff. Ella who we go to every time is always very helpful nothing is too much trouble and she always has a smile 😃 on her face. We feel she goes above and beyond to help us. Sorting everything from booking insurance right through to printing our luggage lables. Highly recommend
12 juli 2026
Svar från Hays Travel - White Rose
Customer Cherrell ,
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have such a positive experience with our team. We truly appreciate your kind words and look forward to assisting you with future bookings.
Kind Regards
Hays Travel Hastings
Absolutely superb service from Alyssia…
Absolutely superb service from Alyssia at the white rose branch, highly recommended, we were in literally 10 mins and booked will defo use again 👍
12 juli 2026
Svar från Hays Travel - White Rose
It was a pleasure booking this holiday for you, i hope you have a wonderful time !! :) - Alyssia
Excellent friendly and knowledgeable…
Excellent friendly and knowledgeable service once again! Ella and Michelle were great in satisfying any concerns we had. Would definitely recommend Hays Travel and we will not hesitate in booking our next holiday with them.
1 juli 2026
Svar från Hays Travel - White Rose
Thank you for your wonderful feedback! We are so pleased to hear that our team provided excellent service and addressed all your concerns. We look forward to helping you with your next holiday!
Fantastic booking experience
We booked 2 holidays with Jess at The White Rose branch. She was absolutely fantastic finding us the best offers and flight times and refusing to give up until she had put together the package that we wanted.
9 juli 2026
Svar från Hays Travel - White Rose
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with us and that we were able to find you the perfect holiday package. We appreciate your kind words.
Very happy staff and atmosphere
Very happy staff and atmosphere, happy to go thru every aspect of the holiday and tweaking it to suit myself perfectly and reassuring myself with any concerns or worries I have as a single traveller, this is the 4th overseas holiday this year all thru Hays, I wouldn't use anyone else
8 juli 2026
Svar från Hays Travel - White Rose
Thank you for your lovely feedback! - Charlee :)
Got kids names wrong and gave them…
Got kids names wrong and gave them double barrel first names.
Had to get them amended when getting boarding cards.
13 juni 2026
Svar från Hays Travel - White Rose
Stephen Shire,
We appreciate you sharing your experience. We understand how frustrating it must have been to have incorrect names on your booking and the inconvenience this caused with your boarding cards. We are reviewing our processes to prevent such errors.
Kind Regards
Hays Travel
We were welcomed by Chloe who gave us…
We were welcomed by Chloe who gave us great advice whilst we chose our holiday.
5 juli 2026
Svar från Hays Travel - White Rose
Chris Wren,
Thank you for your wonderful feedback! We are so pleased to hear that you received great advice while choosing your holiday.
Kind Regards
Hays Travel Birkenhead Grange
Friendly and helpful staff
4 juli 2026
Svar från Hays Travel - White Rose
Dale,
Thank you for your kind review! We are so pleased to hear that our team provided you with friendly and helpful service.
Kind Regards
Hays Travel Birkenhead Grange
Ella made the process so easy helpful…
Ella made the process so easy helpful and professional easy to talk to
2 juli 2026
Svar från Hays Travel - White Rose
Mr Gary Chadwick,
Thank you for your wonderful review! We are so pleased to hear that you found the process easy and professional. We appreciate your kind words.
Kind Regards
Hays Travel Birkenhead Grange
Great experience booked a Xmas break
Great experience booked a Xmas break
Such a lovely lady
25 juni 2026
Svar från Hays Travel - White Rose
Mrs Ruby Armitage,
Thank you so much for your wonderful feedback! We are so pleased to hear that you had a great experience booking your Christmas break with us.
Kind Regards
Hays Travel
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