Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruis... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
When ever I go into Hays Travel in Westbourne I receive friendly attention from all the staff. They are efficient and knowledgeable and on top of their job. A good experience.
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book... Se mer
Företaget har svarat
Always a pleasure to go into Hays Westbourne!! The staff are always helpful, friendly and welcoming, all having smiles on their faces!! Simon and Paula are amazing through helping with the bookin... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
68 Poole Road, BH4 9DZ, Westbourne, Storbritannien
- 01202 765406
4,9
Utmärkt
808 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The usual professional advice and…
The usual professional advice and service delivered with empathy and humour
29 augusti 2026
Efficient and friendly Travel Agent
When ever I go into Hays Travel in Westbourne I receive friendly attention from all the staff. They are efficient and knowledgeable and on top of their job.
A good experience.
28 augusti 2026
Experienced staff
Very competitive price
Paula was very knowledgeable and explained everything about the cruise and recommended our cabin choice.
Looking forward to a great experience on our fyords cruise
25 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Westbourne branch
Sean gave accurate, honest information and followed up appropriately
16 augusti 2026
Svar från Hays Travel - Westbourne
Thank you for your fantastic 5-star review! We are so pleased to hear that our team member provided accurate and honest information and followed up appropriately.
Kind Regards
Hays Travel Westbourne
excallent
How patient, friendly and helpful staff are, especially details on access and selecting whereabouts of cabin, allso finding something suitable at short notice
23 augusti 2026
Paula made the booking of a cruise very…
Paula made the booking of a cruise very easy and she explained each step of the process very clearly. Her actual experience and knowledge of the ship was invaluable in helping us book the right cruise and cabin. Nothing was too much trouble. An excellent service and will definitely be booking with Hays Travel again
22 augusti 2026
Svar från Hays Travel - Westbourne
Thank you for your kind words, always a pleasure to get feedback like this. Paula :)
Sean excellent sales person
We visited Hays Travel last week and spoke with Sean about booking a Cruise to the Norwegian Fiords.
He spent a lot of time with us giving details of several cruises.
We went away and spoke about it and returned a few hours later to book.We booked Cunard for next June,we were disappointed as the cruise price had gone up £350 but still decided to book in case it went up more.Sean kindly gave us a small discount which was very kind of him.
We will most definately return to book more of our holidays with him.
He is a credit to Hays Travel.
5 augusti 2026
Svar från Hays Travel - Westbourne
Thankyou for your kind comments
Tanya is always friendly helpful I…
Tanya is always friendly helpful I always return to book with Tanya excellent service
5 augusti 2026
Svar från Hays Travel - Westbourne
Thank you for your wonderful feedback! I am so pleased to hear that you received excellent service and that we were able to book you your next holiday
Kind Regards
Tanya
Great service as always with Hays…
Great service as always with Hays Travel Westbourne
9 augusti 2026
Svar från Hays Travel - Westbourne
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive great service from us. We truly appreciate your continued support.
Kind Regards
Hays Travel Westbourne
Always a pleasure to go into Hays…
Always a pleasure to go into Hays Westbourne!!
The staff are always helpful, friendly and welcoming, all having smiles on their faces!!
Simon and Paula are amazing through helping with the booking process, explaining all the options available!!
Excellent service, wouldn’t go anywhere else!!
1 augusti 2026
Svar från Hays Travel - Westbourne
Thank you for your review. It means a lot to get such great feedback. Paula :)
Experienced knowledgable staff
8 augusti 2026
Svar från Hays Travel - Westbourne
Thank you for your review. Much appreciated. Paula :)
Overall an easy going holiday booking…
Overall an easy going holiday booking experience because we knew exactly what we wanted, but the exact cost of the holiday was a bit long winded and complicated.
7 augusti 2026
Very helpful staff!
All the staff at Hays Westbourne are extremely helpful, especially Sophie this time round. With having to cancel a river cruise on the Rhine because the water level was too low, she has helped us book another cruise on an ocean cruise.
7 augusti 2026
Svar från Hays Travel - Westbourne
Thank you for your lovely review! It was a pleasure booking your holiday. I am always happy to help :)
Kind Regards,
Sophie
Svar från Hays Travel - Westbourne
Thank you for your kind comments, Not too long to wait, so we will be in touch again soon.
Kind regards
Sean
Knowledgeable efficient helpful staff…
Knowledgeable efficient helpful staff who sorted out all requirements
5 augusti 2026
Svar från Hays Travel - Westbourne
Thank you for your review. It's much appreciated :) Paula
Sean is the most helpful caring person
Sean is the most helpful caring person. Who makes booking a cruise easy with good results
4 augusti 2026
Svar från Hays Travel - Westbourne
Thank you for your lovely kind comments, it is always a pleasure to help you with your holiday plans, and we did get a good result on this one with the extra discount. We look forward to seeing you again soon. Have a lovely weekend,
Kind regards
Sean
Very helpful and friendly service.Much…
Very helpful and friendly service.Much appreciated
4 augusti 2026
Svar från Hays Travel - Westbourne
Thank you for your comments. It was a pleasure to help you with your trip. I look forward to seeing you again in the future. Rebecca
Simon was so helpful & patient whilst I…
Simon was so helpful & patient whilst I was choosing between the options he had provided. He chose various holidays and kept within my budget and didn’t try to upsell on cost.
I’d highly recommend Simon and will keep in touch with him for my next holiday.
23 juli 2026
Svar från Hays Travel - Westbourne
Thankyou so much for such a lovely review and I am so please that we were able to find you the holiday that you wanted :)
The young lad vas very helpfull and…
The young lad vas very helpfull and patient with what we wanted, help us with evey enquiry
28 juli 2026
Svar från Hays Travel - Westbourne
Thank you for your lovely comments, I am glad we managed to help you out and get a lovely holiday to look forward to. We look forward to seeing you again soon.
Kind regards
Sean
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