Wouldn't go anywhere else. After a lot of info from Riviera Cruises about our forthcoming river cruise and the fact it may be cancelled, Tracy and Joanne could not have done a better job looking after... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Olivia was very patient helpful and friendly. She spent ages looking at numerous options and resorts when i was unable to decide without losing patience. She is a great asset and credit to Hays Trave... Se mer
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Helen was wonderful sorting out queries and getting information for our belated honeymoon to Hawaii and United States. Spent a few hours going through everything we would need. Very good service and... Se mer
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Hiya Hays Travel. I just want to say a massive thank you to Megan for her hardwork, support and fantastic professionalism in booking us a brilliant holiday for 2028! Megan was incredible, supportive,... Se mer
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Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
81 The Galleries, Washington centre, NE38 7RT, Washington, Storbritannien
- 01914326394
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great staff new what they were doing…
Great staff new what they were doing very satisfied
17 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and we hope you have an amazing time on holiday. Thanks Madison :)
A Welcome Break
Staff are so supportive. Listen to what you have to say and act upon it. Advise if there are other alternatives and so keen to do everything they can for you.
23 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for taking the time to write a lovely review, it means a lot and we hope you have an amazing time on holiday. Thanks Madison :)
So helpful and friendly and made me…
So helpful and friendly and made me feel so at ease
15 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for your lovely comments, I really appreciate your kind words. Thanks, Helen
I had a great experience, thanks to Megan…
I had a great experience once I met with Megan, she met my expectations which can be hard sometimes! The lady who did exchange and hays card was also fab.
22 juli 2026
Svar från Hays Travel - Washington Lower Level
So pleased to hear your positive experience in store with us for both your holiday and travel money, we really appreciate your feedback and hope you are thoroughly looking forward to your trip. Thanks, Megan
Very pleased with Olivia who was most…
Very pleased with Olivia who was most helpful with our booking. Explained everything very well.
15 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for your lovely comments, it was my pleasure helping you book your holiday, I hope you have an amazing time. Thanks, Olivia
We had a very good person that gave us…
We had a very good person that gave us good service and advice on choosing our holiday and will continue to use Hays for future travel thank you
14 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for leaving a review with us, we appreciate it! I will pass your lovely feedback over to Nicole, I am sure she will be over the moon! Thanks again, Sadie :)
Nicole was very helpful and spent time…
Nicole was very helpful and spent time ensuring that the planned holiday included everything we wanted.
21 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for leaving a review with us, we appreciate it! I will pass your lovely feedback over to Nicole, I am sure she will be over the moon! Thanks again, Sadie :)
Very informative staff member
Lauren was very professional, very informative and made the booking a breeze. She explained everything we needed to know and was so helpful answering any questions we had. She made the whole booking experience very easy and enjoyable.
20 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for your wonderful feedback! We are so pleased to hear that Lauren was professional, informative, and made your booking experience easy and enjoyable. Thanks again, Helen
No matter the length of your trip, or where in the world Hayes are there to help.
The staff, especially Talia, made the process of booking our eight week trip to India easy. While we needed to amend some of the details, on more than one occasion, the staff were able to accommodate our needs and suggest alternatives where what we had planned was not available. A great service that made the whole process seamless.
18 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you so much for your very kind comments, it was my pleasure helping you plan and secure this once in a lifetime trip to India! What an amazing itinerary and I know you will both have the most amazing experience. I already can't wait to hear all about it. Thanks again, Talia :)
Los Pocillos looking forward
We saw an assistant called Tracey who was very good, she was very nice. We booked a holiday to Lanzarote for December 26 because the price was good we were there in December 25 and the price for this December was virtually the same.
18 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for your lovely comments, so pleased to hear your positive booking experience and Tracy secured you a great price for your holiday. We look forward to welcoming you in branch again soon. Thanks, Nicole
Very well looked after by both Mary and…
Very well looked after by both Mary and Olivia at the washington branch in the galleries they really helped us find our perfect low cost getaway at a very reasonable price 5* service from the girls!
17 juli 2026
Svar från Hays Travel - Washington Lower Level
Aww thank you so much for a lovely review. It means a lot to know you were so happy with the service we provided. We're delighted we could help you find a holiday that suited both your plans and your budget. Have a fantastic time away, and we hope to see you again soon. Mary & Olivia :)
very helpful travel adviser and…
very helpful travel adviser and provided all the information I needed to enable me to make a positive decision about booking my holiday.
19 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for your lovely review. I'm so pleased I could help you with your holiday plans. I hope you have a fantastic time away, and I look forward to helping you again when you're ready for your next trip. Thanks Sandra :)
Made out first booking experience easy…
Made out first booking experience easy and comfortable, talked us through everything without hassle
19 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you so much for taking the time to leave such a lovely review. I'm really pleased I could help with your first booking, and I hope you have a fantastic holiday. It would be lovely to help you again in the future. Thanks Lauren :)
Excellent service as always
Excellent service as always, always very helpful, and understanding, only place I would go for a holiday advice
19 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for your lovely review. It's great to hear you always find us helpful and understanding. Knowing we're the only place you'd choose for holiday advice really means a lot to us! Thanks again, Stacey :)
Excellent service
Have used the Washington branch for a number years and have always had excellent service from all the staff
18 juli 2026
Svar från Hays Travel - Washington Lower Level
Thanks so much for your lovely review. It's always great to hear from a long standing customer. I'll be sure to pass your comments on to the whole team. Thanks again for your continued support, and we look forward to seeing you again soon! - Stacey :)
Great Service
Great service one again from all at hays Washington , always greeted with a happy smiling faces especially from Leanne , very good efficient and quick service from her.
She’s always happy to help us getting the best deal she can x
15 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for your wonderful feedback! We are so pleased to hear about your positive experience with our team. We always strive to provide efficient and friendly service, and it's great to know we achieved that for you.
Kind Regards
Leeanne
Megan was absolutely brilliant
Megan was absolutely brilliant, we didn't have to do a thing
18 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for your wonderful feedback! We are so pleased to hear that our team member provided such brilliant service and made everything effortless for you.
Kind Regards
Megan
I’ve booked many holidays with Hays…
I’ve booked many holidays with Hays Travel Washington and all the staff are super helpful and friendly. Thank you to Talia for helping me with our latest holiday booking - excellent friendly service and we’re looking forward to cruising the Ganges in India in September 2028!
16 juli 2026
Omdöme utan inbjudan
Svar från Hays Travel - Washington Lower Level
Thank you for your wonderful feedback! We are so pleased to hear that our team provided such excellent and friendly service. We hope you have an amazing time cruising the Ganges in India!
Kind Regards
Always a pleasure to book with hays
Always a pleasure to book with hays. Nothing is any trouble. Lovely staff good service and straight forward booking.
17 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for your wonderful feedback! We are so pleased to hear that you consistently have a pleasant and straightforward booking experience with us.
Kind Regards
Megan
Talia
Talia, who booked our holiday was friendly, helpful and very knowledgeable. We have always booked with Hays Travel and will continue to do so. Great staff.
12 juli 2026
Svar från Hays Travel - Washington Lower Level
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience and appreciate your continued loyalty. We look forward to assisting you with your future travel plans.
Kind Regards
Talia
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