Had fully paid to go to Thailand back in April. Due to the war in Dubai they had to cancel my holiday as airline wouldn't fly through Dubai. Was surprised and delighted to receive my full refund withi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My experience was so good, Oonagh was the girls name and she done everything for me to perfection made my dream holiday perfect and was so pleasant so thankyou so much.
Företaget har svarat
Callum was amazing he was professional and listened to each detail and went above and beyond with the options he sent over. The booking process was quick but thorough. He booked my dream holiday, a ho... Se mer
Företaget har svarat
Excellent, from I entered the premises till I was finished with booking my short city break. Although as I explained to the agent looking after me, same couldn't be said about @Easyjetholidays. Staf... Se mer
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
Unit UG 24, Belfast Victoria Square, BT1 4QG, Belfast, Storbritannien
- 02892290226
4,9
Utmärkt
473 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful and patient
Oonagh was very helpful and patient in finding me what I wanted from my trip. Nothing was too much bother.
Great customer service.
7 juni 2026
Svar från Hays Travel - Victoria Square
Thank you so much for your lovely feedback Karen :) I was delighted to get your trip booked - Oonagh
Jessica has been so helpful organising…
Jessica has been so helpful organising our holiday, especially with us changing from self catering to all inclusive, making bookings under 2 names and 2 cards etc. really quick communication
2 juni 2026
Svar från Hays Travel - Victoria Square
Thank you for your lovely feedback for Jessica! We hope you enjoy your holiday :) Callum
Oonagh was very efficient and…
Oonagh was very efficient and knowledgeable.Very nice attitude and easy to talk to.I would certainly return to Hays.
9 juni 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback for Oonagh, we hope you have an amazing Holiday :) Callum
Japan triple centre - Callum
Callum was amazing he was professional and listened to each detail and went above and beyond with the options he sent over. The booking process was quick but thorough. He booked my dream holiday, a holiday which is at the very top of my bucket list, JAPAN! Thank you so much Callum, this booking will always have a special place in my heart x
29 maj 2026
Svar från Hays Travel - Victoria Square
Thank you for the amazing review! it was a pleasure to book your holiday! I hope you enjoy your dream holiday and I can't wait to hear all about it :) Callum
Great service
Great service. I saw a holiday deal advertised in shop window, and the travel agent Emily provided all the details when I enquired. Really good deal, great service.
5 juni 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback for Emily, We hope you enjoy your holiday :) Callum
Excellent Customer Service
Very friendly and accommodating staff, quick and easy process finding the holiday we were looking for, excellent service overall 5/5.
2 juni 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback, We hope you enjoy your holiday :) Callum
Service was excellent
Service was excellent, very informative very straightforward nothing was to much very knowledgeable
14 maj 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
The service was good and the girl…
The service was good and the girl sorted out a great holiday for us
20 maj 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback for Emily, We hope you have a wonderful holiday :) Callum
Very friendly customer service and…
Very friendly customer service and great product knowledge,
22 april 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
Danielle made the process very easy
Danielle made the process very easy. One issue came up after we booked and it was sorted out quickly.
18 april 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback for Danielle, We hope you have a wonderful holiday :) Callum
Emily
Emily went over and above to find me a holiday at very late minute, a very pleasant girl ...much appreciated
17 april 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback for Emily, We hope you have a wonderful holiday :) Callum
I was able to book a desired holiday at…
I was able to book a desired holiday at a date and price which suited me.
7 april 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
Great experience!
We had such a lovely agent (Jessica? Who had just returned from mat leave) and she was the absolute sweetest, she was so kind and really enthusiastic about helping me and my girlfriend book our first holiday away together 💖 really easy experience and we got a great deal, 10/10 would book again!
3 april 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback for Jessica, We hope you have a wonderful holiday :) Callum
Fantastic service from staff in…
Fantastic service from staff in Victoria Square branch, Very knowledgable and found me the perfect holiday
8 april 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback, We hope you have a wonderful holiday :) Callum
Emily was great
Emily was amazing at finding us a holiday and found exactly what we wanted with no issue!
27 mars 2026
Svar från Hays Travel - Victoria Square
Thank you for the lovely feedback for Emily, We hope you have a wonderful holiday :) Callum
Staff seemed unenthusiastic although…
Staff seemed unenthusiastic although service I received was ok
Still waiting for a receipt
26 mars 2026
Svar från Hays Travel - Victoria Square
Thank you for your feedback - We have reached out v email to address your concerns :)
Very helpful Oonagh
We met a very pleasant & helpful young lady. Oonagh.
She was informative without being in the least bit pushy.
Thank you Oonagh.
18 mars 2026
Svar från Hays Travel - Victoria Square
Thank you so much for your review! It was lovely meeting both of you and I am so glad I could help - Oonagh
Danielle was excellent and tried her…
Danielle was excellent and tried her best to get me the best deal for my family.
11 mars 2026
Svar från Hays Travel - Victoria Square
Thank you so much for your review Coleen -Danielle
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