Hays Travel - Sunderland Keel Square Omdömen 

612
TrustScore 5 av 5

5,0

Gilbridge House, high street west, SR1 3HL Sunderland, GB


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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Went in and ws greated by all lovely welcome. Hazel was who served us and tried all options to ocomadate us and get correct holiday. We have booked and she is going extra mile to inform hotel I have d... Se mer

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Betygsatt 5 av 5 stjärnor

All ways book at hays,great staff nothing is a problem very helpful and knowledgeable and most of all very friendly each ad every one at keel square,I’m sure the staff will be the same at all branches... Se mer

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Betygsatt 5 av 5 stjärnor

We’re really happy with the holiday we booked! Amelia was amazing from start to finish, finding us a brilliant deal at a lower price than we expected and making sure we had everything we needed. Great... Se mer

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Betygsatt 5 av 5 stjärnor

We have had an excellent experience having recently booking holidays with Hays Travel. From booking a cruise over the telephone in March in which we have the perfect holiday we then visited our l... Se mer

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Företagsinformation

  1. Resebyrå
  2. Kryssningsarrangör
  3. Kryssningsresebyrå
  4. Kulturresor
  5. Valutaväxling
  6. Söksida för resor

Skrivet av företaget

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Kontaktuppgifter

  • Gilbridge House, high street west, SR1 3HL, Sunderland, Storbritannien

  • 0191 5100074

5,0

Utmärkt

TrustScore 5 av 5

612 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(612)

121 995 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Very helpful friendly staff helped me…

Very helpful friendly staff helped me find exactly what I was looking for

15 februari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you Allison for such a kind review, we really appreciate your feedback and hope you have a wonderful holiday - Nadia :)

Betygsatt 5 av 5 stjärnor

personal approach to my booking

personal approach to my booking. Agent listened and responded with everything I needed making it easy

13 februari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you for lovely review, Angela. We hope you have a great holiday :)

Betygsatt 5 av 5 stjärnor

Amelia was amazing again told her what…

Amelia was amazing again told her what we wanted ,when we wanted to go and she proceeded too get us the holiday for us
Brilliant Amelia
Thank you

11 februari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you for your kind review, we hope you have a lovely holiday!

Betygsatt 5 av 5 stjärnor

I have used this company for last few…

I have used this company for last few years to book my holidays as the staff are so friendly and professional they go above and beyond to help you get the dream holiday you want and the best price deals

12 februari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you for your lovely review, Catherine. We hope you have a lovely holiday :)

Betygsatt 5 av 5 stjärnor

Walked in was greeted by a lovely lady…

Walked in was greeted by a lovely lady Hazel. She showed us various holidays talked us through, and eventually booked Greece. I haven't been before she explained all about the Greek heritage and people. Looking forward to this holiday.

9 februari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you for the lovely feedback, its very much appreciated. I am sure you will have a fabulous time .

Betygsatt 5 av 5 stjärnor

Evie

Evie, was great very professional and got my booking all sorted very quickly Highly recommend :)

1 februari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank You for the lovely feedback, it very much appreciated.

Betygsatt 5 av 5 stjärnor

Hazel was knowledgeable and inciteful…

Hazel was knowledgeable and inciteful in establishing and meeting our cruise needs. Treat like a client rather than a customer.

25 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you for the lovely feedback, it is very much appreciated-Hazel

Betygsatt 5 av 5 stjärnor

Fantastic service

Fantastic service

25 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you so much for your lovely review, Kevin. We hope you have a lovely holiday :)

Betygsatt 5 av 5 stjärnor

Friendly and very knowledgeable

We were looked after by Hazel the Store Manager, she was friendly and very knowledgeable about the resort and the surrounding areas. Really looking forward to our holiday! 😃

22 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Hi Lee, Thank you so much for your lovely review. We hope you have an amazing time away :) - Hazel

Betygsatt 5 av 5 stjärnor

Poland

welcoming and knowledgeable

29 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Hi Leonard, Thank you so much for your lovely review! We hope you have a great time in Poland :) - Hazel

Betygsatt 5 av 5 stjärnor

A pleasant and welcoming atmosphere as…

A pleasant and welcoming atmosphere as always . Evie was knowledgeable and helpful when booking our family holiday to Dubai

22 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you for your lovely words, Lisa. We hope you have a lovely holiday in Dubai :)

Betygsatt 5 av 5 stjärnor

Jasmine looked after us admirably

Jasmine looked after us admirably. We approached with a fairly open mind but with a few demands. Jasmine sourced various hotels, tour operators and regions which we could not have reasonably expected to find ourselves. She was patient and at times must have thought us a trial. However her patience, knowledge and attitude were refreshing and we did end up making what looks to be a very attractive holiday

27 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you so much for this lovely feedback, it really is appreciated -Jasmine

Betygsatt 5 av 5 stjärnor

Great customer service

Great customer service. Nothing is too much trouble. The staff are amazing and very knowledgeable

26 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you for such lovely feedback, it really is appreciated 😁

Betygsatt 5 av 5 stjärnor

Great service from Jasmine

Great service from Jasmine at keel square branch, she gave excellent advice and was extremely patient with us while making up our minds.

23 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you so much for your kind review, Trevor. It was a pleasure to meet you both and to book your holiday :) - Jasmine

Betygsatt 5 av 5 stjärnor

We booked our last minute holiday from…

We booked our last minute holiday from here with Nadia she was so helpful and friendly nothing was too much trouble she spent a lot of time with us trying to find the best holiday for our neads.

20 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you so much for your kind words, we hope you have an amazing holiday :) - Nadia

Betygsatt 5 av 5 stjärnor

I had a great experience with Jasmine…

I had a great experience with Jasmine when booking my holiday! I initially went in with a couple options as I was unsure where I’d like to book. Throughout the full process I felt supported and not rushed into making a decision which was great. Jasmine found a great holiday to New York which I ended up booking and I can’t wait to go!

8 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you so much for your kind words, Rachel. It was a pleasure to book your holiday, I hope you both have the most amazing time in New York! :) - Jasmine

Betygsatt 5 av 5 stjärnor

Helpful and informative

Jasmine was really helpful booking our holiday to Tenerife. She had a lot of knowledge of the area and gave good advice. She also offered assistance going forward with anything we might need. Thank you Jasmine.

18 januari 2026
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Svar från Hays Travel - Sunderland Keel Square

Thank you so much for the lovely feedback 😁

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