The cruise we were looking at didn’t meet our accommodation criteria, Jill found us a cruise with near identical itinerary at a later date that met our needs so we are very grateful. The service recei... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This is the first time we have used Hays Travel. Overall experience extremely good and many thanks to Lisa for her help and advice, greatly appreciated. Will deffinatly be visiting the Stockton Heath... Se mer
Företaget har svarat
We always use Hays Travel as the staff there are absolutely fantastic. They are all professional, caring and organised giving 110 per cent . It’s the Stockton Heath branch we use .
Företaget har svarat
We have not used a high street travel agent for some years and have booked through agents on the internet, or direct with the holiday company. We felt the experience was better at the Hayes shop. E... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Kontaktuppgifter
41 London Road, WA4 6SG, Stockton Heath, Storbritannien
- 01925399541
4,9
Utmärkt
671 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Exceptional
Always use hays travel the staff are so welcoming and friendly, they go above and beyond to get the right holiday for us
11 november 2025
Svar från Hays Travel - Stockton Heath
Thankyou for your lovely words it is always a pleasure.
They are always so friendly and helpful…
They are always so friendly and helpful and guide us through the booking.
24 oktober 2025
Svar från Hays Travel - Stockton Heath
Thank you for you kind feedback, lovely to see you both.
Svar från Hays Travel - Stockton Heath
Thank you !
Holiday Booking
We have used Hays Travel, Stockton Heath on many occasions and the service and welcome has always been exceptional. The staff go above and beyond ensuring you find the holiday that you are looking for no matter how long or in depth the search takes. First class in every respect
16 oktober 2025
Svar från Hays Travel - Stockton Heath
Thank you for your kind words Stephen, looking forward to seeing you again soon.
Superb customer experience from start…
Superb customer experience from start to finish
Very attentive and informative.Nothing was too much trouble. I will definitely recommend using Hays Travel Stockton Heath to anyone wanting a superb personal touch to their holiday. Thanyou so much .
12 oktober 2025
Svar från Hays Travel - Stockton Heath
Thank you very much John, it was so lovely to meet you. - Laura
Very helpful staff
Very helpful staff. Personable and did not try to guide us to a holiday we did not want. Eg increase cost.
4 oktober 2025
Svar från Hays Travel - Stockton Heath
Thank you for your kind words Colin. 😊
Fantastic Service
Always a pleasure to book a holiday through the team at Stockton Heath Branch they are all extremely knowledgeable and nothing is ever too much trouble.
30 september 2025
Svar från Hays Travel - Stockton Heath
Thank you very much for your lovely feedback. See you soon
Jill listened and then delivered.
Jill asked lots of open questions to really get a good feel of what we were looking for. She offered suggestions based on our preferences and also included some wild cards which she thought we might like based on previous recommendations.
Patient, friendly and thorough service.
3 oktober 2025
Svar från Hays Travel - Stockton Heath
Thanks for your kind comments, hope you have a brilliant time. Enjoy yourselves!
Kind regards
Jill
Svar från Hays Travel - Stockton Heath
Thank you for your kind words Michael!
Brilliant as always
All staff at Hays Stockton Heath are brilliant. This time Jill did my booking and she helped me get the best deal for my needs. As always helpful, friendly and efficient. My go-to Travel Agency.
28 september 2025
Svar från Hays Travel - Stockton Heath
Thank you for your lovely feedback, looking forward to seeing you again Elizabeth!
Very knowledgeable staff
Very knowledgeable staff. The manager and trainee assistant were both helpful and courteous throughout my two visits. I would definitely recommend Hays travel to anyone.
23 september 2025
Svar från Hays Travel - Stockton Heath
Thank you Barrie! We hope that you both have a fantastic time on your holiday. Kind regards, Laura
Lesley found me a holiday in Majorca…
Lesley found me a holiday in Majorca for Oct that was a reasonable price .l had been trying myself to find something suitable and was unsuccessful.
Thankyou Lesley !
19 september 2025
Svar från Hays Travel - Stockton Heath
You are very welcome Linda, I hope you have a wonderful holiday !!
Kind regards, Lesley.
Really quick responses
Really quick responses. Laura and Lynette were friendly and welcoming.
21 september 2025
Svar från Hays Travel - Stockton Heath
Thank you so much Karen! We hope that you enjoy your cruise x
Stockton Heath branch exceptional
Lesley at Stockton Heath is exceptional always hassle free holiday booking.
Everyone at Stockton Heath is efficient and friendly.
I personally am not one to book on line and find personal service far better long may it continue with Hays and they stay on the high street
21 september 2025
Svar från Hays Travel - Stockton Heath
Thank you for your lovely review Jane, and your loyal custom over many years !!
Kind regards, Lesley xx
A very knowledgeable sales person
A very knowledgeable sales person, Lesley Walsh. She was extremely helpful and through her knowledge and personal experience found us a river cruise that we are looking forward too.
19 september 2025
Svar från Hays Travel - Stockton Heath
Thank you so much David and Julie, it was an absolute pleasure , and I hope you have a wonderful Cruise ! xx
Svar från Hays Travel - Stockton Heath
Thank you !
Very efficient and timely service
18 september 2025
Svar från Hays Travel - Stockton Heath
Thank you for your kind feedback
Booking a holiday at Hays Travel Stockton Heath…
The staff at Hays Travel Stockton Heath were very welcoming, friendly and efficient.
Lisa helped us to book our holiday and seats on the plane and to navigate the different choices and decisions we needed to make.
We would definitely recommend Hays Travel in Stockton Heath, when considering an agency with which to booked a holiday.
29 augusti 2025
Svar från Hays Travel - Stockton Heath
My pleasure, thank you for your lovely feedback.
Excellent service and Diane was a great…
Excellent service and Diane was a great help as always
10/10
14 september 2025
Svar från Hays Travel - Stockton Heath
Thank you so much !
Very efficient, helpful and friendly
Very efficient, helpful and friendly service. Always quick to answer queries and make whatever arrangements are necessary.
10 september 2025
Svar från Hays Travel - Stockton Heath
Thanks for taking the time to comment, appreciate your response
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.